Kitz Forum

Broadband Related => ISPs => Topic started by: adslmax on June 17, 2015, 12:24:28 AM

Title: Plusnet ended 40/20 on fibre extra
Post by: adslmax on June 17, 2015, 12:24:28 AM
Plusnet has quietly ended the fibre extra from 40/20 revert backward to 40/2 as from today.

Showing this on both the FTTC + Phone https://www.plus.net/home-broadband/ and without phone pages. https://www.plus.net/home-broadband/broadband-only/

(Click the "Show package details" links).

There is a new Price List effective 17 June 2015 here: http://www.plus.net/info2/legal/pric...oadband_family
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: carlmagic on June 17, 2015, 11:50:41 AM
A rep has said on the forum that anyone currently on 40/20 or who signed up for it recently will be left with the 40/20 as long as you keep paying / don't change your package or move house (As long as it does not have to be provisioned again).
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: Ronski on June 17, 2015, 08:04:05 PM
Can't believe they've stooped as low as 40/2 without any option for a 40/10 product and the 80/20 product has gone up in price, unless that's without the 2.50 discount for taking the phone with them.
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: broadstairs on June 17, 2015, 08:22:46 PM
This is a backwards step in my view. I simply cannot believe why more ISPs are not providing 40/10 at least if not 40/20. It was always my gripe with TT that it was 40/2 which in my view is plain stupid. I'd be happy with 40/10 at least preferably 40/20 but 40/2 makes simply no sense whatsoever. To my mind the ONLY reson to do this is to force anyone who wants reasonable upload speeds to buy higher than warranted download speeds. It is a rip off.

Stuart
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: adslmax on June 17, 2015, 08:47:46 PM
It's always UK rip off, more rip off! Getting fed up with it.
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: jid on June 17, 2015, 11:44:05 PM
TalkTalk also do 40/2 or 80/20, seems a big gap in upstream speeds tbh, but I assume its all to do with the costing at wholesale level
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: kitz on June 18, 2015, 07:45:04 PM
IMHO it is a step backward. 

I can fully understand reversal of the '40/20' which IMHO was not the best move for a 'budget' isp.  A large portion of lines are unable to get more than 40Mbps and comparatively very few seldom use 20Mbps, or probably wont even be able to sync at that speed, so they were paying for something that a substantial portion of their userbase would be unable to use.   

I doubt it would bring in that many new users, so its just throwing away 36.72 pa multiplied by 10/100's of thousands of customers.  Ive no idea how many customers were on 40/20 but even at just 20k its got to be at least 0.5million wasted pa.

OTOH, cutting back to 40/2 is more about penny pinching and only saving about 50p pm per EU..  and its certainly likely to cause some customers to move or chose a competitor.  2Mbps upstream isnt that attractive to me.  I got more than that on adsl2+ (2.4 - 2.6 Mbps)

Quote
It's always UK rip off, more rip off! Getting fed up with it.

I'm not sure its a rip off.  Its a valid product and we in the UK have DSL pricing much cheaper than in other countries.   Go look at the prices in the US and you'll cringe.
I do however think what theyve done is a step backwards and could even be a bit sneaky because I can imagine quite a few people wont realise they are now selling 40/2 even though it is on the website.
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: renluop on June 18, 2015, 09:13:58 PM
IMHO it is a step backward. 

I can fully understand reversal of the '40/20' which IMHO was not the best move for a 'budget' isp.  A large portion of lines are unable to get more than 40Mbps and comparatively very few seldom use 20Mbps, or probably wont even be able to sync at that speed, so they were paying for something that a substantial portion of their userbase would be unable to use.   

I doubt it would bring in that many new users, so its just throwing away 36.72 pa multiplied by 10/100's of thousands of customers.  Ive no idea how many customers were on 40/20 but even at just 20k its got to be at least 0.5million wasted pa.

OTOH, cutting back to 40/2 is more about penny pinching and only saving about 50p pm per EU..  and its certainly likely to cause some customers to move or chose a competitor.  2Mbps upstream isnt that attractive to me.  I got more than that on adsl2+ (2.4 - 2.6 Mbps)

Quote
It's always UK rip off, more rip off! Getting fed up with it.

I'm not sure its a rip off.  Its a valid product and we in the UK have DSL pricing much cheaper than in other countries.   Go look at the prices in the US and you'll cringe.
I do however think what theyve done is a step backwards and could even be a bit sneaky because I can imagine quite a few people wont realise they are now selling 40/2 even though it is on the website.
Just a thought, Kitz, if one just compares prices without, also, reference to wage and price levels in both countries, is comparison fair?
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: kitz on June 18, 2015, 10:19:24 PM
I dunno..   certain things are usually cheaper over there than in the UK.   Housing, cars, electronics etc.

Many years ago we seriously considered moving over there and we costed up things in quite depth. Salary was slightly more but not that much in it.  Our standard of living would have been better purely based on the lower cost of housing/car/fuel and this was in a prime gulf coast location.  I wasn't 'into' DSL back then so no idea on the telephony side.
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: renluop on June 18, 2015, 11:49:30 PM
World Bank suggests (2013) that 1.10 would buy US$1.00 worth of goods in US
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: adrenalize on June 27, 2015, 10:34:18 PM
Grrr really frustrating as my previously EO line has just been upgraded to a cab just after Plusnet changed their 38 Meg fibre to 40/2 only with no 40/10 offering.

Very annoying as my line check suggests 40Meg max download so they'll only offer me the 38/2 service even if I offer to pay more.

Might have to try and find another ISP as its only 35 quid to end my contract early!

Am I right in saying BT and EE both offer the 40/10 profile? Any other cheap provider?
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: Chrysalis on June 27, 2015, 10:58:37 PM
kitz when you add up all the 2015 changes from plusnet it makes sense, currently I am considering moving to sky LLU.

e.g. moving staff from the night shift is also penny pinching and the network performance drops in 2015 which still havent been fixed.
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: renluop on June 27, 2015, 11:01:46 PM
 Post 15 (http://community.plus.net/forum/index.php/topic,140904.msg1242896.html#msg1242896) in the PN Communnity might interest.
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: kitz on June 27, 2015, 11:06:26 PM
cheers ren.

@ chrys...  I really dont know but Im not sure if I like the budget feel.    Ive been with plusnet before when they were very very good.. and then see things go downhill.   Ive said before about deja vu :(
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: adrenalize on September 03, 2015, 07:52:55 AM
I know it's gone quiet on this one but I still found it frustrating - even more so as I've now moved to Origin on 40/10 profile - which is actually just a resold Plusnet service!! :o
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: Dray on September 03, 2015, 09:17:40 AM
I know it's gone quiet on this one but I still found it frustrating - even more so as I've now moved to Origin on 40/10 profile - which is actually just a resold Plusnet service!! :o

That's not what is says here https://www.originbroadband.com/about-us/history
Quote
Henri Wust and Oliver Bryssau came home from university to find that their broadband service wasn't very good! Slow speeds and poor customer service made enjoying the online world very difficult.

Tired of disconnecting for the 10th time in WoW. Oliver and Henri Held decided it was time to bring good quality and affordable broadband to the people of Yorkshire!!

Now, even if you don't know WoW, don't worry... all you really need to know is that our company was founded on a belief that whatever you need to do online, you should always have the option of doing it through a good Yorkshire provider; one that isn't owned by BT (and never will be).
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: Oldjim on September 03, 2015, 10:16:04 AM
If you are outside their Yorkshire region you get a resold Plusnet product
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: Dray on September 03, 2015, 10:20:37 AM
So much for their commitment "one that isn't owned by BT (and never will be)." :(
Title: Re: Plusnet ended 40/20 on fibre extra
Post by: AArdvark on September 03, 2015, 10:31:49 AM
Commercial realities always trump principles when money is involved :(


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