Kitz Forum

Broadband Related => ISPs => Topic started by: boost on April 01, 2015, 10:43:11 AM

Title: BT Internets - is it just me or...
Post by: boost on April 01, 2015, 10:43:11 AM
Does anyone have a BT Internet product that doesn't doesn't double their latency?

I'm fastpath (d=1) FTTC and when installed, ping was 11/12ms to bbc. The hub has now updated itself (I assume) with the correct credentials (the only change that is evident from install) and first hop ping is now 19ms.

Gateway hopping results in a +/- 3ms first hop. Nowhere near where it should be. Is this a BT Internets thing or coincidence? It's kinda annoying that a technology that can do single digit latency turns into this...? :)
Title: Re: BT Internets - is it just me or...
Post by: kitz on April 01, 2015, 10:53:24 AM
8ms is typical latency increase if Interleaving has been applied.

Quote
>>  I'm fastpath (d=1)
>> The hub has now updated itself

Out of interest are you on a Huawei cab and do you have a HH 5A?
Title: Re: BT Internets - is it just me or...
Post by: roseway on April 01, 2015, 11:46:20 AM
Quote
first hop ping is now 19ms

Just to be clear, is this increase reflected in the latency to remote sites, such as the BBC?
Title: Re: BT Internets - is it just me or...
Post by: boost on April 01, 2015, 12:07:45 PM
8ms is typical latency increase if Interleaving has been applied.

Quote
>>  I'm fastpath (d=1)
>> The hub has now updated itself

Out of interest are you on a Huawei cab and do you have a HH 5A?

I only glanced at the bandplan but it did look like Huawei. 3970 rings a bell? I will double check later.

I do, yes. Well, it's a business hub 5a. As of yesterday, the HG612 is now mated to the faceplate with the BH5A riding bare back.
Title: Re: BT Internets - is it just me or...
Post by: boost on April 01, 2015, 12:08:21 PM
Quote
first hop ping is now 19ms

Just to be clear, is this increase reflected in the latency to remote sites, such as the BBC?

Yes, unfortunately :(
Title: Re: BT Internets - is it just me or...
Post by: kitz on April 01, 2015, 01:03:20 PM
8ms is typical latency increase if Interleaving has been applied.

Quote
>>  I'm fastpath (d=1)
>> The hub has now updated itself

Out of interest are you on a Huawei cab and do you have a HH 5A?

I only glanced at the bandplan but it did look like Huawei. 3970 rings a bell? I will double check later.

I do, yes. Well, it's a business hub 5a. As of yesterday, the HG612 is now mated to the faceplate with the BH5A riding bare back.

There's beginning to emerge a pattern of some users being treated very harshly by the DLM after g.inp has been activated on their dslams.   Previous non interleaved lines have what appears to be interleaving applied in that their latency shoots right up and they may also lose some sync speed.    Tests dont show any proof that the line is actually interleaved other than the increased latency.   

The people affected seem to be those using ECI modems and a couple of days ago I had a nagging doubt about some other routers which may also use the same chipset as the modems such as the HH5A.    Since then cases have just started to appear showing people with a HH5A are also seeing these same problems.   Including last night another new one - Bob Pullen Plusnet rep, who is using a HH5.
Title: Re: BT Internets - is it just me or...
Post by: boost on April 01, 2015, 01:23:33 PM
Interesting!

So this may be an invisible interleaving issue rather than BT rattling my packets around several tunnels? I'll dig out all the stats from the modem later.

I couldn't see anything obviously related to g.inp but then this is a pretty short line with 125Mb~ DS attainable so wasn't sure it would be visible?

It might be coincidence but the BH5a kept failing PPP when I first put the HG in front of it. I added ptm.301 back to the HG and rebooted it and that seemed to do the trick. Could be coincidence? Have I just opened myself up to GUI bork? :)
Title: Re: BT Internets - is it just me or...
Post by: boost on April 01, 2015, 08:14:17 PM
The broadband username has 'HG31' in the name. I saw a mention elsewhere I might be able to remove the hg31 portion and just use the rest of it for PPP?


Code: [Select]
xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 36500 Kbps, Downstream rate = 123116 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 79987 Kbps

Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 18.3 23.0
Attn(dB): 5.4 0.0
Pwr(dBm): 13.5 -13.4
VDSL2 framing
Bearer 0
MSGc: 18 26
B: 239 237
M: 1 1
T: 23 42
R: 0 16
S: 0.0955 0.3781
L: 20104 5374
D: 1 1
I: 240 127
N: 240 254
Counters
Bearer 0
OHF: 54740743 1674907
OHFErr: 61 60
RS: 0 4179248
RSCorr: 0 35
RSUnCorr: 0 0

Bearer 0
HEC: 468 0
OCD: 52 0
LCD: 52 0
Total Cells: 1034829085 0
Data Cells: 268622276 0
Drop Cells: 0
Bit Errors: 0 0

ES: 52 54
SES: 0 0
UAS: 22 22
AS: 90534

Bearer 0
INP: 0.00 0.00
INPRein: 0.00 0.00
delay: 0 0
PER: 1.65 3.98
OR: 116.09 64.22
AgR: 80103.09 20063.54

Bitswap: 43590/43590 5874/5874

Also currently uploading to MDWS if anyone wants to take a peek.

However...

Quote
Tracing route to bbc.co.uk [212.58.244.20]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  BTHUB5 [10.21.12.254]
  2    18 ms    17 ms    20 ms  host81-148-128-1.in-addr.btopenworld.com [81.148
.128.1]
  3    18 ms    18 ms    18 ms  213.120.182.141
  4    18 ms    18 ms    18 ms  213.120.161.82
  5    18 ms    18 ms    19 ms  31.55.164.187
  6    19 ms    19 ms    19 ms  31.55.164.107
  7    23 ms    23 ms    22 ms  acc1-10GigE-0-5-0-7.bm.21cn-ipp.bt.net [109.159.
248.102]
  8    34 ms    31 ms    31 ms  109.159.252.210
  9    30 ms    31 ms    31 ms  core1-pos9-0.bletchley.ukcore.bt.net [194.72.31.
133]
 10    30 ms    29 ms    28 ms  194.74.65.42
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    25 ms    31 ms    25 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 14    23 ms    23 ms    24 ms  132.185.255.149
 15    29 ms    29 ms    31 ms  fmt-vip71.telhc.bbc.co.uk [212.58.244.20]

Trace complete.

This is absolute best case, after GW hopping.

Currently using a powerline adapter which adds 2ms, as per first hop.
Title: Re: BT Internets - is it just me or...
Post by: boost on April 01, 2015, 10:42:45 PM
Alrighty then.

Removing the 'HG31' from the username = no PPP.
Putting myself back on the service username = 11ms ping.


 :-X
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 01, 2015, 11:05:06 PM
The people affected seem to be those using ECI modems and a couple of days ago I had a nagging doubt about some other routers which may also use the same chipset as the modems such as the HH5A.    Since then cases have just started to appear showing people with a HH5A are also seeing these same problems.   Including last night another new one - Bob Pullen Plusnet rep, who is using a HH5.

Ok well I am using the HG612 as the modem and using the HH5 type A as a router if this helps  :-\

Code: [Select]
Tracing route to bbc.co.uk [212.58.244.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  BThomehub.home [192.168.1.254]
  2    10 ms    10 ms    11 ms  217.32.142.106
  3    11 ms    11 ms    11 ms  217.32.142.174
  4    18 ms    18 ms    17 ms  212.140.206.2
  5    17 ms    17 ms    17 ms  213.120.162.65
  6    18 ms    18 ms    17 ms  31.55.165.107
  7    17 ms    17 ms    17 ms  acc1-10GigE-2-3-0.mr.21cn-ipp.bt.net [109.159.250.94]
  8    29 ms    27 ms    28 ms  core2-te0-5-0-1.ealing.ukcore.bt.net [109.159.250.145]
  9    28 ms    27 ms    27 ms  peer2-xe3-2-1.telehouse.ukcore.bt.net [109.159.254.225]
 10    30 ms    29 ms    30 ms  194.74.65.42
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    27 ms    28 ms    27 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 14    28 ms    28 ms    28 ms  132.185.255.149
 15    28 ms    27 ms    27 ms  fmt-vip72.telhc.bbc.co.uk [212.58.244.18]

Trace complete.

if i run the same tracert to bbc.co.uk using boost path (212.58.244.20) it shows a difference.
Code: [Select]
Tracing route to fmt-vip71.telhc.bbc.co.uk [212.58.244.20]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  BThomehub.home [192.168.1.254]
  2    11 ms    10 ms    10 ms  217.32.142.106
  3    12 ms    11 ms    11 ms  217.32.142.158
  4    17 ms    17 ms    17 ms  213.120.158.226
  5    17 ms    17 ms    17 ms  213.120.162.65
  6    18 ms    17 ms    18 ms  31.55.165.107
  7    17 ms    17 ms    17 ms  acc1-10GigE-1-2-0.mr.21cn-ipp.bt.net [109.159.250.70]
  8    25 ms    23 ms    23 ms  core1-te0-14-0-3.ealing.ukcore.bt.net [109.159.250.5]
  9    73 ms    24 ms    23 ms  peer2-xe3-0-0.telehouse.ukcore.bt.net [109.159.254.223]
 10    27 ms    26 ms    26 ms  194.74.65.42
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    23 ms    25 ms    24 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 14    25 ms    25 ms    25 ms  132.185.255.149
 15    25 ms    25 ms    25 ms  fmt-vip71.telhc.bbc.co.uk [212.58.244.20]

Trace complete.

Title: Re: BT Internets - is it just me or...
Post by: Chrysalis on April 02, 2015, 09:40:11 AM
the hh5a as a router will have no affect newt, we talking about the modem.

I fear we will see the same issues with eci cab and bcm modem combo.  if yes there will be some VERY unhappy peeps on eci cabs,
Title: Re: BT Internets - is it just me or...
Post by: boost on April 02, 2015, 10:12:58 AM
Newtron, you have a 10ms first hop? What HG are you on and where in the country are you?

This is not a modem issue chaps but a gateway selection one specific to the BT Internetz. If I remove my PPP details and select the install time credentials 'green-light' I get routed to a much more favourable gateway; 18ms first hop~ becomes 11ms.

There is a 2-3ms difference depending on which NS entry is returned for bbc.co.uk but that is not the issue either.
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 02, 2015, 11:03:08 PM
Thanks Boost & Chry

Northern Ireland is my location.

It's one of those things i don't understand ping results, a new PPP connection would only change the ping by 2-3ms it would seem i'm stuck on 2 gateway hops and thats' the Isle of Man and Carlisle it been a long long time since i've seen a london gateway they always gave me a lower ping result (millisecond).
Title: Re: BT Internets - is it just me or...
Post by: Chrysalis on April 02, 2015, 11:07:28 PM
I am guessing newt you abandoned the 8800nl? as before you had a hh3, so I guess you got a hh5 instead?
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 02, 2015, 11:13:48 PM
I am guessing newt you abandoned the 8800nl? as before you had a hh3, so I guess you got a hh5 instead?

A nice fellow Kitizen member pooclah was able to send me the HH5 type A  :)
But using the HG612 as modem and HH5A as router.
Title: Re: BT Internets - is it just me or...
Post by: kitz on April 04, 2015, 11:59:51 PM
Quote
I fear we will see the same issues with eci cab and bcm modem combo.  if yes there will be some VERY unhappy peeps on eci cabs,

Ive seen mention of this before.   atm though Im not too sure that its a cross compatibility issue between chipsets.   All modems should be singing from the same hymn sheet.  ie ITU specifications.   

The modem manufacturers have to ensure that they meet ITU G.998.4 before they can state on the box..  so therefore something else is going on.

I could be wrong, but my first suspicion would be that BT have put some sort of botch in place.  AFAIK the ECI's were never certified as g.inp compatible yet the HG612's being BCM's would have already had PhyR technology and just needed a fairly simple f/w update.  I suspect they are checking if the modem is compatible... and if its not then failing over to their botch up....  which doesnt seem to be working too well at all... and nothing like anticipated.

I don't care what certain people over in another forum may say..  but theres a reason why there are ITU standards... and I dont think its right that some users suddenly find themselves losing up to 10ms of latency and up to 10Mbps of speed loss.   That is a degradation of service through no fault of the EU. 

This certainly wasnt anticipated and no-one knew (other than Andy!).  So why werent the ISP's warned...  why weren't the Openreach engineers warned.   How many EU's are now chasing their ISPs, and how many OR engineers visits are going to be called on.   
Title: Re: BT Internets - is it just me or...
Post by: Chrysalis on April 05, 2015, 11:32:27 AM
kitz you could be right, as my theory was only speculation anyway.

We will finally know when ECI rollout gets under way.

Another reason I speculated is that the HH5A seems to have the same issues, which is a different device to the ECI modem and surely BT would have released that device to conform to their own standards.  Is there a 3rd lantiq type device with feedback from users?
Title: Re: BT Internets - is it just me or...
Post by: kitz on April 05, 2015, 12:21:43 PM
Quote
which is a different device to the ECI modem and surely BT would have released that device to conform to their own standards.

Indeed you would think so.   :no:  It was me who first speculated  if the ECI modems were having issues then I wonder what will happen with the HH5A and the TPlink TD-W9980 as they contained the same Lantiq chipset.  The next day Bob Pullen reported a problem with his HH5 and after asking him which version he had he confirmed it was indeed a HH5A (Previously some people werent aware that there are two different HH5's).   I waiting to see what happens when he gets a HH5B.  There seem to be a growing number of people reporting issues, but Im unclear if its all ECI's or model dependant or just some which havent updated properly.

Ive been away for short break and still need to read the FTTC section here.  I had internet access at the hotel but it was so slow and Im not much good at (dont like) reading on my phone, so I need to catch up on whats happened over the past few days.
Title: Re: BT Internets - is it just me or...
Post by: Dray on April 05, 2015, 12:54:53 PM
The HH5B gives max speed on the same Huawei cabinet that limits the HH5A ;)
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 05, 2015, 05:10:13 PM
I could test this HH5A as a modem on this huawei cabinet the software version on the HH5A is BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.204 | Last updated 03/03/15 the only thing is i'll not be able to see much stats when i switch from the HG612 to HH5A  :(
Title: Re: BT Internets - is it just me or...
Post by: boost on April 05, 2015, 05:54:19 PM
That's a pretty recent update? I left the BH5a on for a few days and it kept reporting 'last update unknown'
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 05, 2015, 06:04:47 PM
That's a pretty recent update? I left the BH5a on for a few days and it kept reporting 'last update unknown'

Thats very odd it only took this HH5A 24h to get the new software update from 1st power on of the unit.
Title: Re: BT Internets - is it just me or...
Post by: kitz on April 05, 2015, 10:45:19 PM
So it would appear that for some reason some of them arent updating how they should?
Title: Re: BT Internets - is it just me or...
Post by: Dray on April 05, 2015, 11:00:55 PM
That one is updated with the latest firmware but it doesn't support G.Inp.

Some don't update if they are on really early firmware.
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 05, 2015, 11:01:33 PM
Well the HH5A is now the VDSL2 modem downstream and upstream no change apart from the the normal hourly SNRM fluctuations and have run a tracert to bbc.co.uk and it's about 5ms more this could be down to congestion as it's 22:56pm though there seems to be one less time out hop 11.

EDIT: the upstream connection sync seems to be 1500 kbps lower.

Code: [Select]
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  BThomehub.home [192.168.1.254]
  2    18 ms    17 ms    17 ms  217.32.142.106
  3    17 ms    17 ms    17 ms  217.32.142.158
  4    24 ms    24 ms    24 ms  212.140.206.2
  5    23 ms    23 ms    24 ms  31.55.165.53
  6    24 ms    23 ms    24 ms  31.55.165.107
  7    22 ms    23 ms    23 ms  acc1-10GigE-1-3-0.mr.21cn-ipp.bt.net [109.159.250.86]
  8    35 ms    31 ms    31 ms  core2-te0-13-0-15.ilford.ukcore.bt.net [109.159.250.36]
  9    30 ms    30 ms    31 ms  core2-pos9-0.bletchley.ukcore.bt.net [194.72.31.141]
 10    30 ms    29 ms    29 ms  194.74.65.42
 11     *        *        *     Request timed out.
 12    31 ms    31 ms    31 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 13    31 ms    32 ms    32 ms  132.185.255.165
 14    31 ms    31 ms    30 ms  fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]

Trace complete.

Title: Re: BT Internets - is it just me or...
Post by: boost on April 05, 2015, 11:13:03 PM
What 'HG' is present in your BT username?

For the lols, have you tried authenticating with the green-light [at] service.btclick.com username? No password. See if it drastically changes your routing. It does here, for the better.
I'd be interested to see a tracert to bbc.co.uk on that username if you're able to :)
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 05, 2015, 11:18:01 PM
What 'HG' is present in your BT username?

For the lols, have you tried authenticating with the green-light [at] service.btclick.com username? No password. See if it drastically changes your routing. It does here, for the better.
I'd be interested to see a tracert to bbc.co.uk on that username if you're able to :)

Sorry I don't understand what your talking about could you be more specific and walk me though it ?
Title: Re: BT Internets - is it just me or...
Post by: Dray on April 05, 2015, 11:24:53 PM
He's talking about a BT Business connection not a BT Residential connection.
Title: Re: BT Internets - is it just me or...
Post by: NewtronStar on April 05, 2015, 11:31:50 PM
He's talking about a BT Business connection not a BT Residential connection.

Thankyou very much, well thats my testing done and the connection should have been up for 30mins and now to power down the HH5A and wait another 30mins before I power up the HG612 :)
Title: Re: BT Internets - is it just me or...
Post by: boost on April 05, 2015, 11:55:06 PM
Ah, you don't have that? Doh! Well, anyone else on BT business then? :)


This is what was reported at install:

3. Firmware version:   Software version 4.7.5.1.83.8.198 (Type A) Last updated Unknown

I just checked and we now have:

3. Firmware version:   Software version 4.7.5.1.83.8.200 (Type A) Last updated 01/04/15

So it did finally update although this appears to be a few revisions behind your HH5a.
Not that it makes any difference to me now with the HG attached.

HG was updated to latest a few weeks ago when my PN connection went tits. It shows:


Product type   EchoLife HG612 
Hardware version   VER.B
Software version   V100R001C01B030SP08
Firmware version   A2pv6C038m.d24j
Title: Re: BT Internets - is it just me or...
Post by: boost on April 06, 2015, 12:59:34 PM
Rightly or wongly, I've come to the conclusion that using the service username bypasses 21CN.

Doing this drastically improves my latency (30~ > 11~) and removes 3 hops from trace route.
Still using powerline adapters so deduct 2-3ms from everything.

Code: [Select]
Tracing route to bbc.co.uk [212.58.246.103]
over a maximum of 30 hops:

  1     3 ms     2 ms     2 ms  BH5A_Bridged [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *        *       12 ms  31.55.187.197
  4    13 ms    13 ms    14 ms  31.55.187.216
  5    13 ms    12 ms    13 ms  195.99.127.172
  6    13 ms    13 ms    13 ms  195.99.127.52
  7    13 ms    13 ms    12 ms  peer2-xe8-1-1.telehouse.ukcore.bt.net [109.159.2
55.103]
  8    13 ms    13 ms    13 ms  194.74.65.42
  9     *        *        *     Request timed out.
 10    14 ms    14 ms    14 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 11    16 ms    15 ms    15 ms  132.185.255.165
 12    14 ms    14 ms    14 ms  fmt-vip132.cwwtf.bbc.co.uk [212.58.246.103]

Trace complete.

We have at least two users, on BT Internetz, showing identical behaviour. At least a 10ms increase upon entry to the host labelled '21CN'. For me, this was a tripling of latency. 11ms became 30ms to bbc.co.uk.

Newt, your 21CN node has 'mr' (Manchester?) and mine showed 'bm' (Birmingham?!) despite being spitting distance from Cardiff / Bristol.

I guess none of this matters if BT Retail have bought all their transit at two nodes at the other end of the country and have the ability to tunnel traffic through devices that have probably been in service since the dinosaurs roamed the earth?

Do we have any other BT users on 'ere? Care to share trace routes? :)
Title: Re: BT Internets - is it just me or...
Post by: d2d4j on April 06, 2015, 02:05:37 PM
Hi

Please see my results

I hope it helps

Many thanks

John

using HG username

Tracing route to bbc.co.uk [212.58.244.20]
over a maximum of 30 hops:

  1     9 ms     6 ms     5 ms  BTHUB3 [192.168.1.254]
  2    22 ms    30 ms    20 ms  host81-139-192-1.in-addr.btopenworld.com [81.139.192.1]
  3    21 ms    23 ms    18 ms  213.120.182.141
  4    19 ms    21 ms    20 ms  213.120.161.82
  5    22 ms    39 ms    27 ms  31.55.164.59
  6    19 ms    19 ms    18 ms  31.55.164.107
  7    19 ms    18 ms    18 ms  acc1-10GigE-0-2-0-6.bm.21cn-ipp.bt.net [109.159.248.108]
  8    27 ms    26 ms    29 ms  core2-te0-3-0-15.ealing.ukcore.bt.net [109.159.248.158]
  9    25 ms    23 ms    22 ms  peer2-xe7-0-1.telehouse.ukcore.bt.net [109.159.252.41]
 10    24 ms    26 ms    28 ms  194.74.65.42
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    23 ms    22 ms    23 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 14    23 ms    23 ms    26 ms  132.185.255.149
 15    24 ms    24 ms    24 ms  fmt-vip71.telhc.bbc.co.uk [212.58.244.20]

Trace complete.

Using green-light@ username

Tracing route to bbc.co.uk [212.58.244.20]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  BTHUB3 [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *       13 ms    13 ms  31.55.185.197
  4    13 ms    13 ms    16 ms  31.55.185.232
  5    13 ms    15 ms    13 ms  195.99.127.136
  6    19 ms    14 ms    15 ms  195.99.127.60
  7    16 ms    14 ms    14 ms  peer2-xe-4-3-0.telehouse.ukcore.bt.net [109.159.252.53]
  8    13 ms    14 ms    13 ms  194.74.65.42
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11    15 ms    14 ms    14 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 12    15 ms    14 ms    15 ms  132.185.255.149
 13    14 ms    14 ms    14 ms  fmt-vip71.telhc.bbc.co.uk [212.58.244.20]

Trace complete.

Title: Re: BT Internets - is it just me or...
Post by: boost on April 06, 2015, 02:27:29 PM
Brilliant, thanks :)

You're going via 'bm' too it seems.

Where are you based, John?
Title: Re: BT Internets - is it just me or...
Post by: d2d4j on April 06, 2015, 02:33:44 PM
Hi boost

Leeds West Yorkshire (remember reading the posts about us in Yorkshire ! :) )

It's a hub3 running firmware from 2012.

The only issue I'm thinking about is connected with our static ip (5 ip) and if they will still work. I guess so, as routing still shows them.

Many thanks

John
Title: Re: BT Internets - is it just me or...
Post by: d2d4j on April 07, 2015, 11:14:31 AM
Hi

I can confirm that my 5 ip no longer work external and I have reverted back to HG login.

I can also confirm that our latency was half of the HG login, as detailed in Sam knows pic. Sorry, will post pic if needed, I'm not allowed too due to restriction on mobile, but Sam knows app shows latency at 10ms where before it was at 20ms.

Lastly, our gaming experience improved whilst using green-light username - or so it appeared to, but I think that's because I'm not a good at games.

Many thanks

John

Title: Re: BT Internets - is it just me or...
Post by: boost on April 07, 2015, 11:26:59 AM
Much appreciated :)
Title: Re: BT Internets - is it just me or...
Post by: plexy on April 26, 2015, 01:24:31 PM
I tried the green login, still hit 21CN (note, trace is over wifi not ethernet)

Code: [Select]
traceroute: Warning: bbc.co.uk has multiple addresses; using 212.58.244.18
traceroute to bbc.co.uk (212.58.244.18), 64 hops max, 52 byte packets
 1  bthub (192.168.1.254)  2.247 ms  2.279 ms  1.833 ms
 2  * * *
 3  * * *
 4  217.41.217.45 (217.41.217.45)  10.757 ms  12.997 ms *
 5  212.140.235.82 (212.140.235.82)  28.379 ms  11.447 ms  11.713 ms
 6  31.55.164.243 (31.55.164.243)  14.018 ms  13.033 ms  13.948 ms
 7  31.55.164.109 (31.55.164.109)  12.704 ms  40.527 ms  12.804 ms
 8  109.159.248.221 (109.159.248.221)  12.069 ms
    109.159.248.193 (109.159.248.193)  11.494 ms
    acc2-10gige-0-5-0-5.bm.21cn-ipp.bt.net (109.159.248.226)  13.640 ms
 9  core2-te0-2-5-0.ealing.ukcore.bt.net (109.159.248.130)  19.972 ms
    core2-te0-15-0-16.ealing.ukcore.bt.net (109.159.248.160)  19.881 ms
    109.159.248.132 (109.159.248.132)  24.888 ms
10  109.159.252.63 (109.159.252.63)  16.236 ms
    peer2-xe7-0-1.telehouse.ukcore.bt.net (109.159.252.41)  16.033 ms
    194.72.31.135 (194.72.31.135)  16.531 ms

Code: [Select]
My Services

Internet: Connected
Broadband username: green-light@service.btclick.com
BT Wi-fi Status: Not active on your BT Home Hub

and on std username
Code: [Select]
traceroute to bbc.co.uk (212.58.246.103), 64 hops max, 52 byte packets
 1  bthub (192.168.1.254)  4.219 ms  2.213 ms  1.966 ms
 2  * * *
 3  * * *
 4  217.41.217.45 (217.41.217.45)  10.245 ms  30.611 ms  7.662 ms
 5  212.140.235.82 (212.140.235.82)  11.814 ms  15.986 ms  26.675 ms
 6  31.55.164.243 (31.55.164.243)  11.252 ms  12.794 ms  11.466 ms
 7  31.55.164.109 (31.55.164.109)  12.171 ms  11.453 ms  10.829 ms
 8  109.159.248.191 (109.159.248.191)  11.208 ms
    109.159.248.189 (109.159.248.189)  11.691 ms
    109.159.248.187 (109.159.248.187)  11.255 ms
 9  core1-te0-15-0-0.ealing.ukcore.bt.net (109.159.248.12)  20.986 ms
    core2-te0-3-0-14.ealing.ukcore.bt.net (109.159.248.154)  21.788 ms  16.617 ms
10  109.159.252.61 (109.159.252.61)  16.794 ms
    194.72.31.143 (194.72.31.143)  15.721 ms
    peer2-xe4-1-0.telehouse.ukcore.bt.net (109.159.252.25)  20.686 ms
Title: Re: BT Internets - is it just me or...
Post by: boost on April 26, 2015, 02:32:25 PM
I'm guessing that only works for BT Business? Perhaps there's a similar trick for home users...