Kitz Forum

Broadband Related => Router Monitoring Software => Topic started by: Chrysalis on March 02, 2015, 03:13:00 AM

Title: To tony mydslwebstats not reachable from here
Post by: Chrysalis on March 02, 2015, 03:13:00 AM
I got kicked off PPP by plusnet a couple of hours ago or there abouts, and since then it seems I cannot reach your site.  I think also my uploads are failing.

Tracert below (dont know if you block icmp tho).

Code: [Select]
Tracing route to www.mydslwebstats.co.uk [81.174.137.167]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway [192.168.1.253]
  2    16 ms    16 ms    15 ms  lo0-central10.pcl-ag05.plus.net [195.166.128.186
]
  3    15 ms    15 ms    15 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.17
6]
  4    15 ms    15 ms    15 ms  xe-1-2-0.pcl-cr01.plus.net [212.159.0.208]
  5    15 ms    15 ms    15 ms  ae2.pcl-cr02.plus.net [195.166.129.7]
  6    15 ms    15 ms    15 ms  ae1.ptw-cr02.plus.net [195.166.129.2]
  7    15 ms    15 ms    15 ms  irb.10.central10.ptn-bng01.plus.net [84.93.249.4
]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
Title: Re: To tony mydslwebstats not reachable from here
Post by: Bald_Eagle1 on March 02, 2015, 05:55:16 AM
It seems the site has also been unavailable for me since 01:40 this morning (also with PlusNet).

I'm still on IP address 146.200.xxx.xxx & have been for quite a few days.

Title: Re: To tony mydslwebstats not reachable from here
Post by: Chrysalis on March 02, 2015, 06:08:12 AM
I cant reach it via proxy either, so my guess is plusnet did a mass kick of users (probably to load balance due to their capacity issues) and for whatever reason tony's router hasnt recovered automatically.
Title: Re: To tony mydslwebstats not reachable from here
Post by: roseway on March 02, 2015, 06:54:10 AM
I've just discovered that I've got the same problem.
Title: Re: To tony mydslwebstats not reachable from here
Post by: tbailey2 on March 02, 2015, 07:32:26 AM
Grrrrrr  >:D >:D >:D >:D >:D >:D >:D >:D

Also lost internet access at 01:40 or so  - no indications when I got up this morming at 07:00 All LEDs Green and flashing away merrily but zilch coming in or out to anywhere when I looked. Restarted Modem/Router and back in action everywhere. Nothing on Plusnet status page. Be interested on any confirmation of what happened.
Title: Re: To tony mydslwebstats not reachable from here
Post by: Bald_Eagle1 on March 02, 2015, 07:40:49 AM
Everything seemed O.K. here.

Email deliveries continued throughout the night (apart from anything from MDWS) & t'internet was working when I arose at around 05:30 this morning.

There has been no sign of any general disruption, resyncs or PPP session drops here.
Title: Re: To tony mydslwebstats not reachable from here
Post by: roseway on March 02, 2015, 07:48:05 AM
All working again now. :)
Title: Re: To tony mydslwebstats not reachable from here
Post by: big360 on March 02, 2015, 08:06:12 AM
MDWS still down for me on plusnet. Working on mobile connection
Title: Re: To tony mydslwebstats not reachable from here
Post by: Chrysalis on March 02, 2015, 08:42:59 AM
Grrrrrr  >:D >:D >:D >:D >:D >:D >:D >:D

Also lost internet access at 01:40 or so  - no indications when I got up this morming at 07:00 All LEDs Green and flashing away merrily but zilch coming in or out to anywhere when I looked. Restarted Modem/Router and back in action everywhere. Nothing on Plusnet status page. Be interested on any confirmation of what happened.

thanks reenabled uploads.

If I see plusnet post an update I will paste it in this thread.

my ppp outage was earlier than yours but the fact both during the same night I suspect plusnet.

Mar  1 23:46:19 TomatoAC66 daemon.info pppd[28877]: No response to 6 echo-requests
Mar  1 23:46:19 TomatoAC66 daemon.notice pppd[28877]: Serial link appears to be disconnected.
Mar  1 23:46:19 TomatoAC66 daemon.info pppd[28877]: Connect time 34700.0 minutes.
Mar  1 23:46:19 TomatoAC66 daemon.info pppd[28877]: Sent 1002738741 bytes, received 1319511339 bytes.
Mar  1 23:46:24 TomatoAC66 user.info redial[28878]: WAN down. Reconnecting...
Title: Re: To tony mydslwebstats not reachable from here
Post by: tbailey2 on March 02, 2015, 10:01:47 AM
thanks reenabled uploads.

If I see plusnet post an update I will paste it in this thread.

my ppp outage was earlier than yours but the fact both during the same night I suspect plusnet.

Mar  1 23:46:19 TomatoAC66 daemon.info pppd[28877]: No response to 6 echo-requests
Mar  1 23:46:19 TomatoAC66 daemon.notice pppd[28877]: Serial link appears to be disconnected.
Mar  1 23:46:19 TomatoAC66 daemon.info pppd[28877]: Connect time 34700.0 minutes.
Mar  1 23:46:19 TomatoAC66 daemon.info pppd[28877]: Sent 1002738741 bytes, received 1319511339 bytes.
Mar  1 23:46:24 TomatoAC66 user.info redial[28878]: WAN down. Reconnecting...

Interesting. Thanks.

Also, my TBB Latency graph shows no loss of service over the period, just very little activity plus high latency (26ms)  due DLM and sudden interference a few days back (that I think is being picked up on recent internal wiring here so will investigate).

Tracert runs okay from a remote terminal
Title: Re: To tony mydslwebstats not reachable from here
Post by: Chrysalis on March 02, 2015, 03:38:26 PM
plusnet have announced emergency work today on one of their gateways, this by coincidence is the gateway I was on before been disconnected.
Title: Re: To tony mydslwebstats not reachable from here
Post by: AArdvark on March 12, 2015, 07:18:30 AM
Cannot get to www.mydslwebstats.co.uk.
Is this Plusnet again or is there a problem ?

My address is 91.125.179.246

Title: Re: To tony mydslwebstats not reachable from here
Post by: roseway on March 12, 2015, 07:35:42 AM
It's accessible here, so I would tend to point the finger at Plusnet. At present I'm getting frequent delays in opening various web pages, and this can often be fixed by dropping the PPP connection and letting it reconnect, hopefully via a different route.
Title: Re: To tony mydslwebstats not reachable from here
Post by: AArdvark on March 12, 2015, 07:40:35 AM
Thanks, thought it would be Plusnet. I am also seeing lags when browsing as well. Not good.
Title: Re: To tony mydslwebstats not reachable from here
Post by: tbailey2 on March 12, 2015, 08:22:50 AM
Nothing showing up here to indicate any form of block and all seems to be running normally. You haven't uploaded since 22:28 last night. I'm on pcl-ag02 which isn't very good in the evening - changed several times and this is the best  :o so far. I can't ping or tracert you but that may not mean anything...
Title: Re: To tony mydslwebstats not reachable from here
Post by: jid on March 12, 2015, 09:22:04 AM
I too stopped uploading last night and can't seem to get it going again. I'll look into it as can access the site fine :)
Title: Re: To tony mydslwebstats not reachable from here
Post by: tbailey2 on March 12, 2015, 09:49:00 AM
I too stopped uploading last night and can't seem to get it going again. I'll look into it as can access the site fine :)

Again, no logged problems showing on any uploads currently..
Title: Re: To tony mydslwebstats not reachable from here
Post by: jid on March 12, 2015, 10:06:11 AM
I too stopped uploading last night and can't seem to get it going again. I'll look into it as can access the site fine :)

Again, no logged problems showing on any uploads currently..

Yep probably something my end I'll check when I'm home later
Title: Re: To tony mydslwebstats not reachable from here
Post by: AArdvark on March 12, 2015, 11:51:28 AM
Cannot get to www.mydslwebstats.co.uk.
Is this Plusnet again or is there a problem ?

My address is 91.125.179.246

Update:
Yes it was Plusnet, I bounced the PPP session and the new address works. [83.216.130.xx].
What is going on with Plusnet ?  >:(

Strange thing was everything else was working i.e. all other sites I was accessing updated although somewhat slowly ???
(100+ tabs open in Firefox, no problems other than with accessing www.mydslwebstats.co.uk)
Does not make sense.