Kitz Forum

Broadband Related => Router Monitoring Software => Topic started by: burakkucat on December 11, 2014, 05:00:22 PM

Title: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 11, 2014, 05:00:22 PM
After experiencing problems with the current latest version of Eric's DSLstats, I reverted back to v5.2 and then decided to look at the data that was being uploaded to Tony's MyDSLWebStats.

I had the latter configured to display the 24Hr Graphs. When left-clicking on any of the titles there displayed, instead of seeing a larger version of the selected graph I was spammed by Micro$oft for its "Bing" (whatever that may be). Evidence below --
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: krypton on December 11, 2014, 05:12:58 PM
I cannot access MDWS since a few days, only "Site Unavailable..." is displayed . Also DSLstats doesn't upload any data.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 11, 2014, 05:16:39 PM
I cannot access MDWS since a few days, only "Site Unavailable..." is displayed . Also DSLstats doesn't upload any data.

Hmm . . . That does not bode well. It makes me think that MDWS has been infested with vermin.  >:(

Thank you for sharing your experience.  :)

Title: Re: MyDSLWebStats -- What Has Happened?
Post by: broadstairs on December 11, 2014, 05:29:17 PM
I can view MDWS no problem and I can see your graphs but the ES one looks anything but normal burakkucat. FEC looks ok and does what it is supposed to when I left click on it.

Stuart
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: NewtronStar on December 11, 2014, 05:36:26 PM
MDWS is working as it should and no bing pop-ups in full page version using Chrome and Windows Vista 32bit, no infestation here  :)
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: les-70 on December 11, 2014, 05:38:43 PM
MDWS is OK for me too but as broadstairs says your graphs look odd. It as though only odd uploads are occurring.  I had also stayed with 5.2 until today so 5.2 is probably not itself the issue.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 11, 2014, 05:44:58 PM
I cannot access MDWS since a few days, only "Site Unavailable..." is displayed . Also DSLstats doesn't upload any data.

You are uploading OK now. You got caught by an automatic IP block for hack attempts. I've allowed you now.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 11, 2014, 05:47:49 PM
I cannot access MDWS since a few days, only "Site Unavailable..." is displayed . Also DSLstats doesn't upload any data.

Hmm . . . That does not bode well. It makes me think that MDWS has been infested with vermin.  >:(

Thank you for sharing your experience.  :)

Not sure but I may have made it go away now.... It's okay here AFAICT.

There is a fix needed here as it's very very slow in looking up the dates available, hence the delay in loading. I'll fix that shortly.

Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 11, 2014, 05:51:20 PM
 :hmm:  Hmm . . . Interesting. My uploads will look somewhat odd, as it was only taking place for less than an hour. I have subsequently disabled the uploading of data . . .

Investigations continue.  :(
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: krypton on December 11, 2014, 05:51:36 PM
You got caught by an automatic IP block for hack attempts. I've allowed you now.

It works. Thank you.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 11, 2014, 05:53:23 PM
MDWS is OK for me too but as broadstairs says your graphs look odd. It as though only odd uploads are occurring.  I had also stayed with 5.2 until today so 5.2 is probably not itself the issue.

Yes, no uploads for burakkucat for at least the last 10 days until an hour or so ago.

I'll have a look later and see if I can see anything.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 11, 2014, 06:02:47 PM
I have to admit that some of the problems were caused by the fact that I moved the MDWS server on Monday morning to its new location (on same Domain though) on the spur of the moment as there was going to be some emergency maintenance on the current VPS server so just took the opportunity if it was going to be down anyway  :)

Also a change from Linux to Windows hosting caused quite a few headaches despite loads of testing beforehand....

That resulted in quite a few hours of downtime from 10:02 on Monday the 8th December. The great majority of people reconnected uploads automatically within about 4-5 hours as was expected though.

It is hopefully all running okay now, generally even faster than it was I am told (most things anyway)!

One problem has been no automatic server mail (Registrations, Resyncs etc). This was fixed about an hour ago so should be working okay now.

Haven't had much chance to reply/post here due firefighting I'm afraid and lack of sleep.

Title: Re: MyDSLWebStats -- What Has Happened?
Post by: roseway on December 11, 2014, 06:38:37 PM
Apart from the few hours of downtime on Monday it's been working fine here. I did need to refresh the browser cache (F5) to see the correct pages on the MDWS site.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: Chrysalis on December 11, 2014, 11:22:02 PM
To be honest I didnt notice :)
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 03:51:53 PM
:hmm:  Hmm . . . Interesting. My uploads will look somewhat odd, as it was only taking place for less than an hour. I have subsequently disabled the uploading of data . . .

Investigations continue.  :(

Hopefully this is sorted now with a bit of a rewrite of the 24Hr Graph Set facility.

The big delay has now gone on initial loading of this and the date Range facility.

I guess you know that you have very little data on MDWS, hours only on a few days and nothing atall between Nov 17 and Dec 11th and not a great deal before that.

I've fixed the graph displays except for the small ES which for some reason that escapes me (too much wine  ???)  is showing ES/Min and not per Hour. The large graph is correct and still uses Bars. Note that these graphs don't show 24 hours unless the data is there. If it isn't they could only be 36 mins 'wide' or whatever. The small graphs will show the start and end points as susual if you hover over them.

The calendar has gone as it never worked properly.  There is now a drop down list that shows all the days you can choose from to look at in your data, in your case not a lot I'm afraid. (see image)

I have toyed with the idea of mailing an alert if someone doesn't upload for nn hours if that's of any possible use. Would have to have a user defined interval of no-upload though and probably no real use if you never upload 24/7.

Hope that helps.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 12, 2014, 08:25:33 PM
Thank you for trying to help, Tony.

Let me first explain that initially I only registered to be able to view Chrysalis' graphs. Subsequently I have uploaded some data as part of my testing of each new release of Eric's DSLstats. As a user with just an ADSL2 service, I have no great need to continuously monitor the circuit -- hence the minimalist data that has been uploaded to date.

So what is the current situation? I went to MDWS site, selected myself and the "24Hr Graphs" option. What I saw is shown in the first attachment, below. That is was I was expecting to see.

I then left-clicked on the title of the "CRC/Min" graph to see it in larger size. What then "pooped up" is shown in the second attachment, below. No matter which thumbnail graph title I select, the result is the same.  :(
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: NewtronStar on December 12, 2014, 09:52:48 PM
I see now what B*CAT is talking about and yeah if I left click on any headers on the 24 hour graph WWW.bing.com pops up.

BC you must be the best Beta Tester around to find this flaw  :clap2:
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 10:02:01 PM
I then left-clicked on the title of the "CRC/Min" graph to see it in larger size. What then "pooped up" is shown in the second attachment, below. No matter which thumbnail graph title I select, the result is the same.  :(

I'm not sure this is anything directly to do with MDWS as such but I am guessing here if no one else has the problem - please say if you do  :o  If it was what I thought initially everyone would have the same result.

There was a problem some time ago in Firefox where a lot of people were being redirected to Bing whenever they did any searches and that could be cured by a config change in Firefox.  I also had another problem in that the first time I opened Firefox, it would go straight to Bing and didn't want to stop doing so, even when you killed the first tab, it would just open another Bing tab (which is Microsoft's search engine)! This was a Windows bug/feature AFAIR so imagine wouldn't affect you.

Have you another browser you can try and see if it still happens please? If not then it's likely Firefox related. If it still happens then need to work out what it might be. If anyone else has the same setup as you (X11; Linux x86_64; rv:31.0) Gecko/20100101 Firefox/31.0) they could try the 24Hr feature and see what happens?

Hopefully that is the only point at which this behaviour occurs?

There are several other places where a browser popup windows is used - the Options menu, the Latency viewing feature and the View/Save graph feature that is on most graphs. Does it happen with any of these please?
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: Ronski on December 12, 2014, 10:23:52 PM
Hi Tony, I can confirm that I get Bing opened in a new tab, this is on my Android tablet using the Chrome browser.

Edit. Also the same on my Android phone, using Boat Browser.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 10:24:29 PM
I see now what B*CAT is talking about and yeah if I left click on any headers on the 24 hour graph WWW.bing.com pops up.

BC you must be the best Beta Tester around to find this flaw  :clap2:

Crossed posts....

Well, I assume that's using your Raspberry Pi? I just tried it using mine with Epiphany browser and it works fine as per the screen grab below  ??? Ah no,  you were using Windows/Chrome....

Also okay (I'm using Windows 8.1 on the main workstation) with Chrome, Firefox, Safari and IE.

And just tried on a Win 8.1 laptop using Chrome and that's fine as well.

That doesn't get us anywhere much though without more results. I'll try Win 7 in the morning on another machine.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: Ronski on December 12, 2014, 10:29:47 PM
Tony,  you may have missed my post, see my previous post before yours.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 10:30:00 PM
Hi Tony, I can confirm that I get Bing opened in a new tab, this is on my Android tablet using the Chrome browser.

Edit. Also the same on my Android phone, using Boat Browser.

So I just tried my Android Galaxy SIII with the default browser. Again, expected result, no sign of Bing...
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 10:33:45 PM
Tony,  you may have missed my post, see my previous post before yours.

Crossed again....

No idea at the moment :-[  :o

Edit: unless it happens to me, I can't find out why it's happening to others.... The code that generates the popup window (which is the point at which this is being initiated presumably) hasn't changed since September.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: NewtronStar on December 12, 2014, 10:38:03 PM
it's clear as day this bing thing using windows 32bit Vista and google chrome during the test will of course try windows 8.1 with IE 11 and Windows 10 to be sure this is not a browser/OS issue.

But I can say the bing popup is then allocated to windows taskbar after left clicking on any of the titles/headers (SNR Margin FEC/min and so on) so after left clicking 3 titles/header there are three bing taskbar process's running.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: roseway on December 12, 2014, 10:52:18 PM
I can confirm that the same thing happens to me, using FF 33.1, and also with Konqueror (although the latter says "Your browser does not support charts"). (See below)
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: kitz on December 12, 2014, 11:10:21 PM
Happens here too.

Clicking any of the links (ie CRC, Bitswaps, FEC etc) brings up the bing browser.   See the blue arrows in my attached image.




Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 12, 2014, 11:21:15 PM
Have you another browser you can try and see if it still happens please?

Unfortunately I do not have another web browser that I could use.  :no:

Quote
There are several other places where a browser popup windows is used - the Options menu, the Latency viewing feature and the View/Save graph feature that is on most graphs. Does it happen with any of these please?

Try as I like, I cannot find the "Options menu" or the "Latency viewing feature". They are probably right under my nose . . .

However I can confirm that the "View/Save graph feature" behaves abnormally, see below for an example.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 11:24:33 PM
I can confirm that the same thing happens to me, using FF 33.1, and also with Konqueror (although the latter says "Your browser does not support charts"). (See below)

Must be a 'laid' back browser, Eric  :lol:

Tried this on a friend's PC some 100 miles away via R Console to eliminate it being connected with my connection if you see what I mean.... No problem, popups as expected.

So I also thought I'd come into the site via a remote proxy server and - it gets Binged!!

Had a look at the code and decided to remove the encryption/decryption on a couple of the parameters that go with opening the popup. They are gibberish as they should be but, lo and behold, no Bing but the desired popup instead via the proxy. Why, I have not the slightest idea.

So it must be Microsoft's fault of course looking for some hidden message in the encryption  :-\

Can those affected see if the problem has hopefully gone now please? Obviously, hit the Update button first.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 11:29:55 PM

Try as I like, I cannot find the "Options menu" or the "Latency viewing feature". They are probably right under my nose . . .

However I can confirm that the "View/Save graph feature" behaves abnormally, see below for an example.

The Options menu is at the bottom of the main window under the Social Icons and to the right as a link. There is a setting in there that allows you to View the TBB Latency/Ping monitor Graph and also the Mouselike one if you use either of them. Also various other settings that may or may not be of use.

The strange View/Save popup I have seen but not yet found out why it happens.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 12, 2014, 11:35:42 PM
So it must be Microsoft's fault of course looking for some hidden message in the encryption  :-\

Can those affected see if the problem has hopefully gone now please? Obviously, hit the Update button first.

Yay! It works. I now see the desired graph in a larger size. No "Bing".  :clap2:

Unfortunately the "View/Save feature" still is abnormal.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 12, 2014, 11:40:06 PM
I can confirm that the "Options" menu displays correctly.  :)
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 11:40:48 PM
So it must be Microsoft's fault of course looking for some hidden message in the encryption  :-\

Can those affected see if the problem has hopefully gone now please? Obviously, hit the Update button first.

Yay! It works. I now see the desired graph in a larger size. No "Bing".  :clap2:

Unfortunately the "View/Save feature" still is abnormal.
Great!! I can sleep tonight now....

The other popup is a separate problem that I really haven't investigated in depth. If I recollect correctly it doesn't always happen though. I'll try and get to it.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 11:42:07 PM
I can confirm that the "Options" menu displays correctly.  :)

You might want to delete or revise that screen grab ....
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 12, 2014, 11:50:07 PM
The auto-filled parameters are not correct . . . My user-name is not my "Memorable Phrase". I have no idea why that is displayed.  :no:

Would you prefer me to say that the "Options feature" has a tendency towards correctness but is not yet 100% correct?  ;D
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 12, 2014, 11:54:49 PM
Would you prefer me to say that the "Options feature" has a tendency towards correctness but is not yet 100% correct?  ;D

I might if I understood that  :-\

Edit: Are you maybe referring to the Memorable phrase being shown (incorrectly, and now no more). I'd hazard a guess that would be a local password manager confusing it as being a password or username field?
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 12, 2014, 11:58:04 PM
I might if I understood that  :-\

The fact that it currently displays my user-name in the "Memorable Phrase" input box and a row of bullet points in the "Enter your new Password" box.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 13, 2014, 12:00:56 AM
I might if I understood that  :-\

The fact that it currently displays my user-name in the "Memorable Phrase" input box and a row of bullet points in the "Enter your new Password" box.

See crossed post. There is no code in MDWS to display anything in those fields when first loaded, only when you type in something.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: burakkucat on December 13, 2014, 12:07:14 AM
I might if I understood that  :-\

The fact that it currently displays my user-name in the "Memorable Phrase" input box and a row of bullet points in the "Enter your new Password" box.

See crossed post. There is no code in MDWS to display anything in those fields when first loaded, only when you type in something.

ACK. It is obviously the result of FIrefox attempting to be "helpful".  ::)
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: kitz on December 13, 2014, 12:09:47 AM
The bing window has now gone so that seems sorted thanks. :)

However I still get the same problem as b*cat if I click the "View/Save" Button.

Using Windows 7 &  Firefox
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: Chrysalis on December 13, 2014, 02:13:52 AM
I tested and no bing but I tested after you fixed.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: Ronski on December 13, 2014, 06:27:08 AM
No more Bing on my phone, haven't tested anything else.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: roseway on December 13, 2014, 07:13:23 AM
No more Bing here either :thumbs:
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 13, 2014, 08:55:06 AM
However I still get the same problem as b*cat if I click the "View/Save" Button.
Using Windows 7 &  Firefox

The popup graph is displayed by one of the few 3rd party utilities there is in MDWS as I couldn't get anything to work myself. I've asked the author but no response so may have to look elsewhere for something. It only seems to happen under certain circumstances though and I don't know what they are - yet.

Later.... Just had a quick look as I see you are using Firefox as is b*cat (tend to avoid it as it keeps crashing) and yes, that black area is exactly what I see. Can you try Chrome or Opera (Chrome based now) please if possible and see what happens? Thanks.

Also, IE11 (which I hardly ever use as it's so quirky) seems to not want to display popups of Graphs here even with the popup blocker turned off (it does display the Options menu though)....
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: krypton on December 17, 2014, 09:43:04 PM

You got caught by an automatic IP block for hack attempts.

I don't have access again. It seems a lot of IPs are blocked. Maybe all outside UK?
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 17, 2014, 11:14:20 PM

You got caught by an automatic IP block for hack attempts.

I don't have access again. It seems a lot of IPs are blocked. Maybe all outside UK?

  :hmm: Sorry but I can't see any reason here for a block that would affect you. At the time you posted this (21:43 here) you were still uploading on the same IP that you use for Web access (last access of which was at 21:00) and the uploading carried on until 22:32. That IP is in a dynamic allocation block for Bluewin with ~65000 addresses and is not blocked in any way (by me that is)

Are you seeing any error messages at all?
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 17, 2014, 11:15:48 PM
The bing window has now gone so that seems sorted thanks. :)

However I still get the same problem as b*cat if I click the "View/Save" Button.

Using Windows 7 &  Firefox

I have an answer from the developer who wrote the utility and he says he's aware of it and is due to a change within Google Charts. On his list to do...
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: krypton on December 18, 2014, 05:50:39 PM
At the time you posted this (21:43 here) you were still uploading [...[ and the uploading carried on until 22:32.

Are you seeing any error messages at all?

22:32 was my local time when it stopped uploading because of an IP change. I posted 11 minutes later.

Are you seeing any error messages at all?

MDWS website: "Site Unavailable..."
DSLStats: I got no error before I restarted it. Now it says : "MyDslWebStats validation check failed".

Are some IP ranges pre-emptively blocked or how did this happen?
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: tbailey2 on December 18, 2014, 08:21:22 PM

22:32 was my local time when it stopped uploading because of an IP change. I posted 11 minutes later.


The error message you are seeing is definitely generated by the MDWS server... but are you now saying your IP address has changed? If it is now outside the range allocated with the previous address you had been using, then it is quite possible it's already blocked for whatever reason. Can you PM me your current IP address please? There are plenty of sites that will tell you it if you don't know it but don't post it back here please.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: krypton on December 18, 2014, 08:37:11 PM
If it is now outside the range allocated with the previous address you had been using...

This is exactly what happened. It works now.
Title: Re: MyDSLWebStats -- What Has Happened?
Post by: kitz on December 19, 2014, 08:52:20 AM
The bing window has now gone so that seems sorted thanks. :)

However I still get the same problem as b*cat if I click the "View/Save" Button.

Using Windows 7 &  Firefox

I have an answer from the developer who wrote the utility and he says he's aware of it and is due to a change within Google Charts. On his list to do...

Thanks for letting us know :)