Kitz Forum
Broadband Related => Broadband Hardware => Topic started by: markbarabus on November 01, 2014, 06:20:27 PM
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I just won one of these modems on ebay and it will be arriving in a few days. My plans are to unlock it with the unlocked firmware and use it as an adsl modem. I have a few concerns though as i read somewhere that a recent OTA firmware is locking down the ability to unlock these. I dont know if the modem has been updated or not but just incase i receive a locked down one is there still an easy method of unlocking?
Also, is it still the correct procedure to follow the steps listed in the guide here - http://huaweihg612hacking.files.wordpress.com/2011/11/hg612_unlock_instructions_v1-3.pdf
Thanks!
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I just won one of these modems on ebay and it will be arriving in a few days. My plans are to unlock it with the unlocked firmware and use it as an adsl modem. I have a few concerns though as i read somewhere that a recent OTA firmware is locking down the ability to unlock these. I dont know if the modem has been updated or not but just incase i receive a locked down one is there still an easy method of unlocking?
Also, is it still the correct procedure to follow the steps listed in the guide here - http://huaweihg612hacking.files.wordpress.com/2011/11/hg612_unlock_instructions_v1-3.pdf
Thanks!
Those instructions should be fine still. I've not heard of the ability to unlock them being locked down.
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Just providing a cross-link (http://forum.kitz.co.uk/index.php?topic=14626.msg273383) to a similar forum thread. ;)
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Thanks i'm not sure where i read they were locking them down but i know i read it somewhere! Knowing me it was probably for a different modem entirely but it did look a lot like the HG612. Thanks for responding anyway very helpful, i'll see how i get on with it. Cheers ;)
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I just won one of these modems on ebay and it will be arriving in a few days.
So it was you I was bidding against >:D
Hello and welcome. :)
http://www.kitz.co.uk/routers/hg612unlock.htm
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So the modem arrived today and i've unlocked with relative ease but cant seem to get the adsl to work. I see theres a similar thread on here for a 2b- not sure if the 2 are different? but i've followed the steps posted aswell as the screenshots in the wiki. Not sure where i'm going wrong but the DSL just isnt working at all, i cant even get the led to light.
http://wiki.kitz.co.uk/images/thumb/c/cf/Screenshot-10.png/800px-Screenshot-10.png
That is the setting for using the hg612 as a router
Follow my post and screenies on TBB forums http://forums.thinkbroadband.com/dslrouter/t/4328435-re-stand-alone-adsl-modem-up-to-date-recommendation.html (http://forums.thinkbroadband.com/dslrouter/t/4328435-re-stand-alone-adsl-modem-up-to-date-recommendation.html)
Those settings are for using the hg612 as an adsl modem only
The smoothwall wan port (red if I remember correctly) should be set to pppoe and connected to the LAN1 of the modem.
Not sure about your static IP block, did you read in the manual it was possible?
Ian
If its any relevance i'm with BT on an ADSL line (not cable or fibre) and i simply want to set up the HG612 as a modem so that i can connect my router running DDWRT to the WAN port. Not too bothered where the login is entered but i suppose it would be a lot easier if my router could handle everything. Not sure if this is possible? At this stage id just be happy to get the DSL working.
Any ideas where i could be going wrong?
Thanks!
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Evening
Have you ticked the adsl boxes (G.dmt,adsl and adsl2) on the huawei interface (Basic>>DSL)??
IAn
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Can you post some screenshots of your settings please?
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Sorry, my hg612 is retired at the moment...
1) Basis>DSL ensure g.dmt (up to 8 Mb), and anything else with an adsl in the label is ticked
2) basic>ATM then enter the settings in the pic ATM pic http://1drv.ms/1mSq7CO (http://1drv.ms/1mSq7CO)
3) Basic>WAN WAN Settings http://1drv.ms/1mSqygq (http://1drv.ms/1mSqygq)
Then plug your router's wan port into the lan1 port and setup the pppoe connection.
Ian
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Okay bit of a strange one but after leaving it alone for a while its magically come to life! DSL light is now lit and i'm getting some info in the status page but still no internet through it. All my settings look good, screens are here- http://s342.photobucket.com/user/drkdeath5000/media/content2014-11-0520-30-17_zps6f6cb09e.png.html and windows is reporting a good connection but no internet. Strange.
Could be my bt login, its been a while since i used a non bt router so i may have the login wrong will have to check that.
I will have another try at your settings later Ian as the bridged ppoe mode is my ideal setup.
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Something I found out in the last few weeks is that when using the latest unlocked firmware the hg612 does not work in router mode.......bridge mode works OK
So using the unlocking method (not the web interface) downgrade to B030SP06 unlocked (webgui) version.https://mega.co.nz/#F!LdJFDIJL!e_E1twsIg2kTet8mPjrb4w
Dsl will sync but you will have no internet.
Ian
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Not doing so great here :D Seem to have locked myself out of the web interface. Was in the middle of changing settings and it just went, havent been able to get back in since? I can still access the unlock method so have tried flashing different firmware versions aswell as doing a hard reset but still no joy with the web interface. Any ideas?
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Make sure you are not in lan port 1
Web interface only on lan 2 unless you have changed settings and you may have locked yourself out
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Thanks Ian i'm using lan port 2 with the static ip of 192.168.1.100 but still no joy.
Even if i had changed settings and locked myself would a hard reset (15 second hold of reset button) not default these back?
I'm going to try telnet later to see if i can get in there.
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Hmm just tried telnet and thats not working either.
So it seems all i have access to is the unlock method and i've tried flashing firmware images with no no luck either.
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Okay i swear this modem seems to have a mind of its own. Had pretty much given up after trying just about everything, came back to it just a moment ago and i can get into it fine again? Reset with the 10 second thing just to be on the safe side and settings are all correct for ppoe modem side now. Setup my router to pass on the login info through PPOE and to serve DHCP but still no bloody internet! Maybe i should leave it plugged in for a while and see if the ai decides to give me internet :D.
But seriously any ideas where i could be going wrong here? I've been over my settings atleast 10 times and i really cant see anything wrong. Screen of my router is here and i have the modem set exactly as in your screens Ian.
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi342.photobucket.com%2Falbums%2Fo423%2Fdrkdeath5000%2Fth_DD-WRTbuild24461-Setup2014-11-0615-03-17_zps6e156e27.png&hash=4f5e08f5a89d04b77f2afb1dd75979dd9cea2145) (http://s342.photobucket.com/user/drkdeath5000/media/DD-WRTbuild24461-Setup2014-11-0615-03-17_zps6e156e27.png.html)
Thanks
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Just a thought...
Sometimes ddwrt's software needs a password to connect to PPPoE. (Some Draytek's also have the same issue on bt)
Try 1234 or 123456 in password & double check the firewall rules. DCHP server is usually unticked on the hg612
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Okay i swear this modem seems to have a mind of its own
Maybe...that's why is was sold.......try another :no: :no:
Ian
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Just a thought...
Sometimes ddwrt's software needs a password to connect to PPPoE. (Some Draytek's also have the same issue on bt)
Try 1234 or 123456 in password & double check the firewall rules. DCHP server is usually unticked on the hg612
Thanks i tried a password but no joy unfortunately. Also made sure the DHCP is unticked on the modem side as the router is handling DHCP so its not that either. I'm going to try directly connecting to the modem again tomorrow to see if i can get internet at all. It wasnt working the last time but i was getting line stats so obviously its syncing to something...
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Nearly forgot this post I made a few weeks ago http://forum.kitz.co.uk/index.php?topic=14594.msg272722#msg272722 (http://forum.kitz.co.uk/index.php?topic=14594.msg272722#msg272722)
I have been using my unlocked HG612 as a modem only on my post office (talk talk non LLU) ADSL connection for several months, and earlier this week after maintanance on the line http://status.zen.co.uk/broadband/outages.aspx?number=01437 the modem was in sync (it had not even dropped it) but the pppoe connection was unable to connect.
After checking the line could sync if a router was used in pppoa mode I decided to configure the HG612 as a router using the settings shown in the attachments below.
Something to think about.
Ian
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I'm finding the same as you, Change some settings and it locks you out and a 're-set' puts if back to the default setting and you have to start again, I cannot get it in to bridge mode or setting up my static ip's.
I had dsl up but No internet. >:D
There are that many settings it's confusing :'(
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I'm finding the same as you, Change some settings and it locks you out and a 're-set' puts if back to the default setting and you have to start again, I cannot get it in to bridge mode or setting up my static ip's.
I had dsl up but No internet. >:D
There are that many settings it's confusing :'(
why don't you leave it as default and add your static ips as aliases on smoothwall's ffc mod?
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Well i sort of got it working after much determination. Not sure why but i had to change the modulation from VC MUX to LLC to get a connection. It just wouldnt connect with VC MUX ENABLED and kept telling me PPP connection failed in logs. No idea why this is as everything i have read seems to suggest it should be VC MUX but it wont connect?
So i got it working with LLC but heres the thing it keeps dropping internet connection every few minutes. I've configured the HG612 as the bridge and firewall, everything else off and my router with DDWRT is handling everything else. I never had this problem on my previous setup with the HH4 so not sure what could be wrong?
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I've configured the HG612 as the bridge
Can you say how you did that please, what firmware is it.?
Have you seen my last post.
http://forum.kitz.co.uk/index.php?topic=14626.msg273783#msg273783
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I got the PPOE bridge working by following Ian's instructions but instead of selecting VCMUX i had to change it to LLC in order to get a connection. Screens are below for reference. Other than disabling NAT and QoS in advanced everything else was left at default. I think i may have also deleted one of the default WAN connections under BASIC>WAN.
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi342.photobucket.com%2Falbums%2Fo423%2Fdrkdeath5000%2Fcontent2014-11-0717-08-50_zpsa47db1ba.png&hash=79bd5a9b617c859a2052e6035c751a9fa38ba9e2) (http://s342.photobucket.com/user/drkdeath5000/media/content2014-11-0717-08-50_zpsa47db1ba.png.html)
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi342.photobucket.com%2Falbums%2Fo423%2Fdrkdeath5000%2Fcontent2014-11-0717-09-08_zps9af89110.png&hash=66e63a9819cf6adb8a57428d6acfb618aedd6a64) (http://s342.photobucket.com/user/drkdeath5000/media/content2014-11-0717-09-08_zps9af89110.png.html)
Note:DHCP transmission doesnt need to be ticked i was just trialing this to see if it would stop my disconnects and it didnt so you dont need to tick this.
Unfortunately its no good though as my broadband is constantly dropping roughly ever minute so i'm back on my HH4 now with the DDWRT router attached. I'll probably try some different DDWRT firmware when i get chance as theres still the possibility of the router being the problem but to me it almost certainly looks like the HG612 is the problem. I've got a second HG612 on the way so i'll also give that one a try just incase this one is faulty.
Btw I'm using the August H-Wolf build stickied in the forum, is there a later version available that i can try? Ian i noticed you mentioned latest but your link takes me to the same H-Wolf one i'm using?
Id be interested to see if you get the bridge working tickmike and if you experience the same problem with connection dropping.
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is there a later version available that i can try? Ian i noticed you mentioned latest but your link takes me to the same H-Wolf one i'm using?
I have found only the earlier version on the mega site https://mega.co.nz/#F!LdJFDIJL!e_E1twsIg2kTet8mPjrb4w (https://mega.co.nz/#F!LdJFDIJL!e_E1twsIg2kTet8mPjrb4w)(in folder B030SP06) can the hg612 be used as a router .....bridge mode use either version.
I have never had trouble with being "locked out"??
Ian
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(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi342.photobucket.com%2Falbums%2Fo423%2Fdrkdeath5000%2Fcontent2014-11-0717-09-08_zps9af89110.png&hash=66e63a9819cf6adb8a57428d6acfb618aedd6a64)
Can anyone with a spare HG612 Un-lock>Reset>get to this default screen above then try just ticking the LAN2 box and then 'Submit' and tell me what happens please.
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my informed/educated guess.........you will get locked out.....port mapping means that the pppoe is "mapped to that port" you will be unable to access the web interface.......
:( :-[
Ian
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I already tried that tickmike and yeah its not a pretty result, you will get locked out and have to do a hard reset. As i understand it lan2 is your only access into the web interface so if you set both ports to the wan your going to lose access.
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So you are saying that you can only use LAN1 to your network once you have set it up via LAN2 ?. :hmm:
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So you are saying that you can only use LAN1 to your network once you have set it up via LAN2 ?.
No
when it is router mode (non bridged) you can un-check both lan1 and lan2....in bridge mode just check lan1...and connect this to your device that performs the pppoe. ;)
Ian
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Ok my second HG612 arrived this morning, its the SP10 variant if that makes any difference, the other one is SP06. Anyway flashed the unlocked firmware and tried PPOE again with same result- dropping connection every minute. Tried the router mode and although windows was reporting i had internet i couldnt actually open any sites in the browser, skype chats were working however and it appeared not to be dropping connection in router mode. I had to use LLC in place of VCMUX again so dont know whats up with that?
So thats 2 modems both with the same results, connections dropping every minute in PPOE bridge mode which leads me to believe the modem is not the problem? I've yet to try different DDWRT firmwares on my router so will try that at some point today but otherwise i'm stumped as to what could be the problem here.
What would cause PPOE to drop connection like that?
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You could try setting up the ppoe straight to your computer ....just for testing.
What would cause PPOE to drop connection like that?
Any logging enabled??
Ian
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Have you checked your isp settings they want you to use ?, mine was PPPoA so that's what I used also it dials it up from the modem which is more convenient for me.
Mine is now the best connection I have had for a long time on ADSL.
Keep at it and you will get there. :)
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Mine is now the best connection I have had for a long time on ADSL.
I'm sorry that I was unable to help you but the configuration for a block of static IPv4 addresses is something outside of my sphere of knowledge.
It's good to know that you have managed to achieve an excellent connection. The Broadcom chip-set shows its worth, yet again! :)
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Glad you got it working.
I have to say i'm still struggling with mine, i keep going back to it but really dont seem to be getting anywhere. Been onto the BT forums and they seem to think i shouldnt be using PPOE but i'm positive ADSL lines support PPOE as i've used it before at a previous property. Is there anyway to check if my line supports PPOE so i know for sure? I mean it definately works as i'm getting a connection but it keeps getting disconnected every minute and losing the WAN IP.
Taking their advice i tried PPOA and although the modem stats stated i had connection i couldnt browse any websites so i'm not sure whats up with that? BT also seem to think it should be in VCMUX mode but i'm still having to enable LLC in order to get connection.
Did you find you had to enable LLC to get yours working or am i alone on that one?
I dont mind using PPOA but i just cant seem to get it working, PPOE is the only one i have managed to get anywhere with so far but with it disconnecting every minute its no good.
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Have you seen this old post ?
http://forum.kitz.co.uk/index.php?topic=12833.0
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I've seen that yes and i'm afriad i've tried just about everything mentioned. Just been through it all again to double check i hadnt missed anything but no joy just another late night :(.
I think the answer lies in PPOA but why i cant access websites in this mode i dont know. I just tried again before giving up tonight and the modem stats report being connected so i enable the built in DHCP and cant browse anything but once again skype is signed in and i can chat away. Disabled the modem DHCP and connected to my router where i had the same again, no websites but skype working. What on earth would be preventing websites from loading? DHCP is on, uPnP, etc its just so strange...
At this stage i'm honestly on the verge of giving up, i must of spent a full 24 hours messing with it and i'm still no better off. PPOE keeps dropping every minute and PPOA refuses to load websites so i really dont know what else to try. Has anyone sucessfuly got this thing working with a BT ADSL line or am i wasting my time? I feel i'm so close yet so far...
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What on earth would be preventing websites from loading?
DNS !
Like I put in one of my posts, the DSL had connected I could ping 212.58.244.20 in a Linux terminal (Windows shell) but I could not ping www.bbc.co.uk, so to me that said problem with DNS, you said you enabled DCHP, well on that page I have my ISP recommended DNS servers listed, Have you ?, 8.8.8.8 = google DNS servers you could use that if you do know what the isp one's are.
re. 'I think the answer lies in PPOA' was does you isp say PPPoA or oE ?.
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OMG!! :o I never even considered DNS, i just presumed they would be auto populated but right you are as soon as id specified DNS servers i had working internet. I just cant believe it was that, wouldnt mind but i was reading your thread the other day and it still didnt click :no:. I just presumed you were on a static IP lease or something lol.
So i got it working finally! Still not exactly what i had in mind but i guess it will have to do. I think its what you call a half bridge mode, i have the modem handling PPOA and LAN1 set as the BRIDGE. This then goes into my routers WAN port where i have it set to act as a SWITCH- not ideal but i couldnt get anything better to work. The router is still handling addresses and what not so thats the main thing.
I'm just really happy to finally have this setup working, and thank you tickmike for providing me with the solution. Really cant thank you enough! :)
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Glad you got it sorted, just put the cheque in the post ASAP ;D.
If I can get another HG612 I will have a play with the settings again but I do not want to muck about with this one.
I'm using Eric's DSLstats again (I could not use it on my Speedtouch 536) with no problems in it connecting through my network by just putting the modems ip address in the login details, I can also get the modems details up with a web page.
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@markbarabus, Just read this post, see about LL http://forum.kitz.co.uk/index.php?topic=14509.msg271374#msg271374
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Ok
Just read this post, see about LL
Just read it as well.....set-up and tested the hg612 using bridge,LLC and my pppoe conected without further ado......but ....the connection was dropping every 1-2 mins.
Draft conclusions after BT engineering works (3/10/14)
1) ADSL bridged connections using vc-mux are unable to connect
2) Some ADSL bridged connection using LLC encapsulation do not work (drop out every 1-2 mins)
I have PM'd mike (from the other thread) to see if his pppoe bridge is working OK
Ian
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Thats a very interesting read and i'm glad its not just me experiencing the ppoe dropouts ever 1-2 mins.
This explains a lot as i was saying in an earlier reply i had ppoe working on an adsl type line years previous so i couldnt understand it.
I just hope they can get it working again if it is indeed something BT have done.
Would be interested to hear what Mike has to say as i'm stuck using the modem for everything now.
I did have it setup with my router as posted above but found a big problem with that setup being i couldnt port forward or get upnp to work. I asked around on the ddwrt forums about it and apparently the only way to get upnp to work is if the router is handling the wan so without ppoe i'm stuck for the time being as i cant see any other way around it.
Someone did manage to get a modem+router working over PPTP mode http://charleswilkinson.co.uk/2013/01/02/dd-wrt-and-pppoa-using-st510-v6/ (http://charleswilkinson.co.uk/2013/01/02/dd-wrt-and-pppoa-using-st510-v6/) but i cant say i understand this setup and besides i cant see it working as i'm pretty sure the IP we get from the ISP (BT) is dynamic and changes frequently.
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Hi All,
I don't have access to a Huawei EchoLife so I don't know what the particular device can or cannot do and to top it up I don't have access to DD-WRT either. ::)
Generally speaking the modem should be placed in a fully bridged mode, so that it passes the IP address over to the router. The modem will perform no DHCP, no DNS resolution, no NAT'ing. Just encapsulates ethernet packets into ATM frames and pushes them onto the BT network.
In this set up the router will be performing all of the above functions (DHCP, DNS, NAT) while also performing the authentication with the ISP's RADIUS server using PPPoE.
Since BT changed their RAS kit late last year PPPoE will no longer work with VCMux encapsulation. It must be set to LLC. This increases the frame header size and therefore is not as efficient as VCMux, but if you don't like this you can always write a letter to BT to complain for the lack of choice their profit maximisation decisions and consequently restrictive technical solutions have reduced us to! :P
If you managed to get a connection with PPPoE to the Internet then your set up is correct as far as ATM encapsulation at the modem is concerned. The fact that the router disconnects at regular intervals tells me that you probably have not set up Keep Alive packets and if no packets are flowing the connection times out. In your screenshot of the router settings at a previous message, you had not enabled "Force Reconnect". You could try enabling this and see if the PPP connection remains, or you could look for other settings under "Advanced" that you could tweak.
In addition, the router logs may shed some light into this. You need to find out why the PPP connection fails and errors/warnings captured in logs could explain why it happens.
Finally, it may also be useful to set up a PC with PPPoE and connect it directly to the bridged modem, so that you can see if the PPP connection continues to fail and what the PC logs reveal.
Hope this helps.
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Hi Mick,
Thanks for posting, very helpful and your time is much appreciated.
At one point i had the HG612 setup as you describe in a fully bridged mode over LLC with everything off and it was sucessfully working with the router but disconnecting every 1-2 mins. At the time i was actually running a constant ping test with the -t command and watching the stats in ddwrt so it wasnt a case of keep alive being too long/short or anything but i did try experimenting with different values.
The 'force reconnect' option in ddwrt is probably not what your thinking as its for setting a set time that you want the router to reconnect. So it wont actually reconnect if the connection is lost but will force it to connect at a certain time, for instance if i wanted it to connect at 7am every morning.
I actually posted a thread on the dd-wrt forums about the connection dropping over ppoe but this didnt receive any attention unfortunately- probably because i dont know how to explain the issue very well. I did however post the log output on there where it basically tells me WAN is up over and over. If anyone wants to take a look the thread is here http://www.dd-wrt.com/phpBB2/viewtopic.php?t=276121&highlight= (http://www.dd-wrt.com/phpBB2/viewtopic.php?t=276121&highlight=)
Also in that thread i mention setting up a PC with a direct ppoe connection where i had zero issue ie no disconnects so to me the problem is either the modem or the router. I was quick to blame the router but after flashing various ddwrt firmwares and flashing it back to stock where the issue remained i'm not so sure. Is it possible that BT have indeed messed something up with ppoe?
I just dont know what more to try at this point, i seem to have tried just about everything to get this setup working. I like to think i have a decent understanding of modems, routers and networking/computers in general but this modem has gone way way over my head. In fact i dont think i have ever experienced anything so complicated so its a tad frustrating for me.
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Thanks for the link to the DD-WRT forum. What I see from your logs posted there is that the PPP daemon keeps shutting down, which points to the DD-WRT firmware. The reason is not obvious. ???
Just to cover all the basics, can you please confirm that the bridged modem was set with:
Encapsualtion: LLC or Bridged LLC if it offers this setting
VPI/VCI: 0/38
And the router PPPoE authentication was set up as:
username: BT's_username@btbroadband.com (adjust this as necessary for your username)
password: BT or bt
Also you should set it to use the CHAP protocol.
However, if running a PC with PPPoE works without problems, then I would suspect that something is amiss with the router settings. If the modem was to blame, then why does it work with a PC performing the PPPoE part?
Can you set the router logs to be more verbose? Does the router have a packet capture feature (like tcpdump, or wireshark)? You need more detailed logs to see what is being exchanged between your router and the ISP's RADIUS, which may involve connecting a PC with its interface in promiscuous mode and sniffing the router's WAN connection to see what is happening.
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Mike
Thanks for popping in and giving us your experience, My settings are indeed as you mention (apart from using my isps login details), and like Mark my pppoe connection keeps dropping when connected to my router.
I have only tried the one router (huawei hg635), the talk talk super router, i will try another router (tomato based) and a PC connection in the next few days/weeks;
like you my modem was connecting perfectly (VC-MUX encap.) until 2am on 3rd October on a 20C exchange.
Ian
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Thanks again Mike
I can confirm my settings are as you mention above.
I have been through everything again this morning to double check and try a few more settings but still the disconnects continue.
At that point i decided to dust off some old router/modem combos and give those a try and just like the pc test they were flawless over pppoe with no disconnects.
I dont have a spare router capable of testing the pppoe bridge with the hg612 modem so i only have the wnr2200 running ddwrt for this purpose. I did flash back to stock firmware again though where the disconnects remain and i'm 100% certain that a pppoe bridge was working last year on stock firmware as i had it connected to a vigor 120 modem in bridge mode.
I will see if i can get some better logging from the ddwrt firmware and post back later today.
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Apologies for not posting back sooner.
I have been trying to get better logging on the dd-wrt router but so far no luck. I'm a bit of a novice at this and mostly following guides which are outdated so although i can ssh into the router fine the commands i'm entering are just not running- presumably because the packages that run these have since been updated and commands have changed.
http://www.dd-wrt.com/wiki/index.php/Debugging_PPPOE_Problems
I'm not giving up just yet though; i have tidied up my thread in dd-wrt forums in hope that someone will come a long and give some expert advice. Will also be giving the logging another try this evening when i finish work so fingers crossed ::).
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Just looking into alternative configurations. There is something called a static ip wan configuration in dd-wrt where i presume the modem is linked manually to the modem through ip alocation. Is this something that i could get to work with hg612 or am i wasting my time with it? I tried setting the router on a different subnet 192.168.2.1 and assigning the gateway etc to 192.168.1.1 (the modem) but this didnt appear to work.
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As far as I know this is to set up on the router the static IP address that your ISP has allocated to you, rather than running a DHCP client on the router, to pick up an IP address from the ISP's DHCP servers.
On the router run 'ps -axf' (but the syntax will depend on the ps command variant that the router firmware provides) to check if syslog is running. If it is, then check /var/log/syslog to see what it reports, while you disconnect and reconnect the router from the modem.
A simpler test would be to borrow an old Netgear router or some such and set up your user credentials provided by your ISP on that, to see if when you connect it to the modem you obtain a PPPoE session which remains up without interruptions. If this works, then the problem seems to be with the dd-wrt firmware and then you're into debugging and bug reporting, assuming the developers are interested in fixing it.
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Hi Mick,
Once again thanks for taking the time to help me on this and i apologise for my late reply but its been pretty hectic here.
I gave up on the static IP route as i think you are right, i was just thinking i could maybe trick it by pointing the ip to the modem :-\. There are a few other options on DDWRT such as PPPTP and DHCP but its looking like PPPOE is the only realistic option here.
In regards to the commands i couldnt get 'ps -axf' to run and i'm afraid my knowledge on this subject is very limited so i dont have a clue what the alternative variants would be. However, i know syslog is running on the router because i have the option enabled in the GUI ::). There was no /var/log/syslog folder but i believe i read DDWRT sends all its logs to /tmp/var/log/messages as thats where i got my information from last time. So once again i have gone in that folder and opened up the log file where i have a nice long output. There seems to be more info this time possibly because i updated to the latest DDWRT build the other week. Again i'm afraid i cant make much sense of it but maybe this will help identify my problem?
http://pastebin.com/ASjkdvGM
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Up to line 23 the date is 1 Jan, then it switches over to 22 Nov. I expect this is normal and happens when the clock synchronizes with some NTP server. What I find confusing in this log is that certain services, e.g. upnp, pppd, and some processes, keep stopping and starting in quick succession. Within 2 minutes you have obtained two different IP addresses from the ISP, the VPN modules were unloaded twice and so on. Unless you are doing this your self, e.g. by resetting the PPPoE connection, then there is something clearly amiss with the router. It may be the hardware or it may be the firmware. In any case, this is not the expected behaviour of a router. To follow a process of elimination borrow another router from a friend, configure it with PPPoE authentication for your ISP's settings and see if the problem persists. The fact that your PC's PPPoE client does not experience disconnections or similar problems, points to a suspect router.
As I don't have in my possession a modem or router like yours, I'm not sure I can help further with this problem. I hope you find out what's wrong with it, but I suspect that you may have to replace the device altogether.
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my pppoe connection keeps dropping when connected to my router.
Mick don't forget I have exactly the same problem with my Huawei hg635 (using the fibre wan connection) dropping connection every 1-2 mins.
Further to my previous post my hg612 is now retired....... the hg635 is as stable as the hg612 so I have no need to experiment further. (I may do if I experience problems in the future).
Ian
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I have no idea if any of this is normal for ddwrt. All i can say is its not me resetting the connection, it just does it of its own accord every 2 mins.
Also, considering i get exactly the same problem on stock netgear firmware (no ddwrt) i dont think this is ddwrt related at all. I would also say its not the router as i know for a fact i have had pppoe working previously running stock netgear firmware.
I have a draytek vigor 120 modem i could have tried but the power supply appears to have died and its one of those you cant replace. I suppose i could chance getting a new power supply to see if i can revive it and if i get the same results that would rule out the hg612. I would then have to get another router just to rule out a router problem but if i get the same results again where do i go from there? I already opened a thread on the BT forums and i got a straight up reply stating i shouldnt be using pppoe over adsl which is obviously wrong but clearly they dont want to know.
It seems a whole lot of effort just to get a bridge working but i suppose we have to go to these lengths to get a good stable connection. Knowing i'll have a great connection after is probably the sole reason i havent given up.
Ian i'm just curious how do you have that hg635 set up, is it over pppoe?
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I have a draytek vigor 120 modem i could have tried but the power supply appears to have died and its one of those you cant replace.
That seems a bit odd. :-\ Almost anything is replaceable . . . Perhaps the output voltage or the connector is different from the typical PSUs but with enough effort a replacement could be found. As I understand it, the Vigor 120 needs a PSU that is capable of supplying between 9 - 12V DC at up to 1A.
The official part number is DRAYPSU9B for the V2 Vigor 120 or DRAYPSU9A for the earlier (pre V2) Vigor 120.
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What i meant to say is its not one of those that you can replace the fuse but yes i can find a complete replacement. I guess i'll see what i can find on ebay and maybe try and pick up a spare router while i'm at it- any recommendations on that front?
Thanks
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Come to think of it if i got the vigor 120 working again that would solve all my problems as i recall it having a very special feature which allows pppoe to be bridged over pppoa and vise versa. Its been a long time but maybe this is how i had it setup all those years ago and why pppoe worked so well! I think its time i searched ebay for a replacement psu ::).
The only question then would be stability, how would it compare to the likes of the hg612?
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Ian i'm just curious how do you have that hg635 set up, is it over pppoe?
When connected to the hg612....yes thats what i presume, there's no configuration in the gui at all; it kept dropping every 1-2 mins.
FYI The hg635 is the talk talk super router and i currently use it in router mode (pppoa)
Ian
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Just an update on my situation- i managed to get hold of a working draytek vigor 120 v2 and my connection to the router is now working. The strange thing is i didnt even need to use the pppoa/pppoe trick the vigor is known for as its in pppoe mode only. Seemed very stable, i had 3 days uptime with good sync speeds, low 20ms pings etc so was very happy with that. Only yesterday it started losing the wan ip again, not as often as the hg612 but enough to be annoying. Its in pppoa/pppoe mode today but i'm still having to reboot the modem every 3 hours or so for the modem to re-establish a wan ip. The only change here is we have strong winds and all the cabling is overhead so perhaps that could be causing disconnects? Will have to see if it stops when the wind calms down. Havent bothered to look at logs yet as theres a chance its just the wind.
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The weather has been nice and calm for a few days here now. Disconnects have stopped so it would appear to have been the wind however i have noticed that i have very high packet loss and pings whilst connected to the wnr2200 and vigor 120. My average ping is coming back as 50-200ms and i'm on fastpath so thats not good at all. Packet loss can be anything from 1-30%. My first thoughts was storm damage as i know BT had a few area outages last week due to the lightning and wind. However if i dig the ISP modem back out (home hub 4) my connection is perfect- 0% packet loss, 20ms pings so this would indicate my line being fine and no damage. Also, if i change out the vigor 120 for the HG612 i'm also seeing perfect results there. It only stays connected for a minute at a time due to the pppoe issue however so i'm unable to test for any length of time. So with those results you would think the vigor 120 is the problem but if i connect directly to the vigor 120 with a pc the connection is perfect. So once again i'm at a loss as to whats the problem. 3 modems and i'm still no closer to getting this perfect setup. I think its about time i got a new router just so i can rule out that being the problem. Any router suggestions? Id love something that supports ddwrt or tomato for long term but stability and good qos is my main concern here.
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Something interesting- i just decided to try the wan port on the home hub 4. Connected to the vigor 120 it established a connection but showed the same packet loss symptons i have when connected to the wnr2200. So this pretty much tells me what ever router i use with the vigor 120 its going to have these issues. For the sake of testing i connected the HG612 to the wan port the same way and unbelievably it works with no connection drops or packet loss. I have no idea how its connecting as the home hub is all locked down but i presume its using pppoa otherwise it would drop connection like the wnr2200 over pppoe.
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Sounds like your are having more luck with your connection that I'm having with mine, well done.
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I don't believe in luck :D. You're not with BT are you by any chance? Went through a similar situation that your having, took BT 6 months and 7 visits to get my line stable. At least i'm 99% sure its stable i just need to get a decent QoS capable router working so i can rule out these random latency spikes. My problem now is what do i buy next as that last test i did pretty much tells me what ever router i use the vigor 120 is going to drop packets and to my knowledge thats the only modem capable of connecting to a pppoe router over adsl as it has the magic pppoa trick. The HG612 is great but useless to me as it drops every minute over pppoe and cant do the pppoa trick like the vigor 120.
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I'm working my contract out with Eclipse.
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I'm working my contract out with Eclipse.
Sounds like sweating out a flu virus. You must be very patient. With FTTC available to order on your exchange, I would plump for the profligate path: rescind that ADSL(1) contract, cough up any dues (but not without a fight), and then give Eclipse the bird.
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Messed around with the vigor 120 some more and got it working. Had to flash a very specific firmware version 33201 and set it up in BRIDGED IP LLC mode. Any other setting and it just constantly dropped packets so for anyone else BRIDGED IP LLC is the way to go for BT ADSL lines. Its not perfect, drops sync every once in a while and no where near as good sync speeds as the HG612 gets but unless anyone has any suggestions on how i can get that working i think its a lost cause.
Also, i still have random packet loss when browsing the web and running tracerts on the same machine but maybe thats normal? If i leave the machine running tracerts at idle and browse from another machine it seems fine with no packet loss so its just when i'm browsing at the same time on that machine.