Kitz Forum

Announcements => Site & Forum Discussion => Topic started by: kitz on January 23, 2008, 08:17:48 PM

Title: Compare ISP ratings.
Post by: kitz on January 23, 2008, 08:17:48 PM
Who's going first?

At long last -  and after much trepidation Im today rolling out live the Rate your ISP pages.

As it stands the only known problem is identification of 02 and Be, since Be issue the IP ranges for O2. 
I am hoping to hear something/more on this soon, but in view of the fact that the major part had been coded in Oct/Nov Ive decided to run live with this now, then I can move on to the next stage of the larger project :)

Thanks to the beta testers and their feedback so far.

Rate your ISP (http://www.kitz.co.uk/adsl/ISP_rate.php)
ISP ratings (http://www.kitz.co.uk/adsl/ISP_ratings.php)
Compare ISP ratings (http://www.kitz.co.uk/adsl/ISP_ratings_compare.php)
Title: Re: Compare ISP ratings.
Post by: roseway on January 23, 2008, 10:36:39 PM
Excellent job. :)
Title: Re: Compare ISP ratings.
Post by: jabns on January 23, 2008, 10:45:42 PM
Very nice!

I was shocked that my ISP was not listed. There is a whole 1 of its users her on the forums  :P.

I will RDC into my sisters laptop in a bit and leave a rating on here Sky 16mb package(for £10/m it is amazing).

EDIT: Just noticed sky was not there.

Its nice to have a independant view on it. When i see the likes of moneysupermarket advertising on TV and Radio stations it makes you wonder how a comparison site gets that much money! I just found out by disabling my proxy and noscript and my popup block and all i can say is...WOW where is the conent of the site. 80% is adverts and sponsorship. I think you have to strike a balance with content and adverts and that site does not!

James
Title: Re: Compare ISP ratings.
Post by: oldfogy on January 24, 2008, 01:14:57 AM
Yes it would of been nice to see some stats from Sky customer (although isn't that supplied by BT)?
Also Stats from Virgin Media (None Cable) customers.

I appreciate it's not possible to include all suppliers, but possibly an assortment of say ten suppliers may give a fairer survey.

But it's still good of you to take the time and trouble to do what you have done.

Thanks
Title: Re: Compare ISP ratings.
Post by: UncleUB on January 24, 2008, 07:31:55 AM
I,m with BT and everything worked fine for me.  :thumbs:

Looks cool too.  8)
Title: Re: Compare ISP ratings.
Post by: kitz on January 24, 2008, 09:36:11 AM
Yes it would of been nice to see some stats from Sky customer (although isn't that supplied by BT)?
Also Stats from Virgin Media (None Cable) customers.

I appreciate it's not possible to include all suppliers, but possibly an assortment of say ten suppliers may give a fairer survey.

But it's still good of you to take the time and trouble to do what you have done.

Thanks

Need a sky customer to rate it - since it wont show up until one of their customers has done so.
Over time the list will grow as more people rate their ISP and then give a much better representation.  With me only launching it last night its a bit sparse atm, so I need you guys to give your views on your ISP. :)
 
It should recognise most ISPs... theres around 30 + ISPs  that I know it can identify,
jabn's ISP is a very small one that specialises in bonded adsl,  which is why its not on there.
Title: Re: Compare ISP ratings.
Post by: guest on January 24, 2008, 09:43:56 AM
UKO rating & comments done :)
Title: Re: Compare ISP ratings.
Post by: jazz on January 24, 2008, 01:58:15 PM
Good addition to the site Kitz - another job well done.  :angel:
Title: Re: Compare ISP ratings.
Post by: oldfogy on January 24, 2008, 02:07:38 PM

It should recognise most ISPs... theres around 30 + ISPs  that I know it can identify,


I think I see now, It automatically recognises our individual ISPs when we log into the questionnaire. :-[
Title: Re: Compare ISP ratings.
Post by: kitz on January 25, 2008, 01:30:28 AM
:)
Title: Re: Compare ISP ratings.
Post by: tuftedduck on January 25, 2008, 10:18:51 AM
Good morning.
I rated my ISP yesterday, Virgin Media non-cable, and instead of putting in some useful comment, I tried a joke which was of no use to anyone.
I cannot now rerate "this month".

I recorded line stats last evening, and copy them here.
I hope these are the correct figures, if not you might let me know and I will try again.
These figures were recorded at 19.25, Thursday 24th Jan.

ReceiveAttenuation_dB</DataElementID><DataValue>7</DataValue></Parameter>
<Parameter><DataElementID>ReceiveMargin_dB</DataElementID><DataValue>12</DataValue></Parameter>

<Parameter><DataElementID>SendAttenuation_dB</DataElementID><DataValue>2</DataValue></Parameter>
<Parameter><DataElementID>SendMargin_dB</DataElementID><DataValue>25</DataValue></Parameter>
Title: Re: Compare ISP ratings.
Post by: kitz on January 25, 2008, 01:09:29 PM
hiyas td

In view of the fact that during the testing period I had allowed people to "double vote" if you want to pm me what you would like it amending to and the approx time etc then i'll see what I can do :)
Although if you were trying to post your line stats in then really that information relates to your actual line rather than anything that the ISP can control.

You should still be able to rate again next month regardless.
Title: Re: Compare ISP ratings.
Post by: tuftedduck on January 25, 2008, 01:55:40 PM
Kitz, the wee message that I put in the "rate your ISP" box is irrelevant and best forgotten.

The stats I posted above were in response to a post above from Old Fogey when he said that it would be nice to see stats from a Virgin.Media user.
Obviously, I have misunderstood what stats he is referring to and have posted the wrong stuff.

Perhaps someone advise what detail is wanted, and how I would go about supplying same.
Title: Re: Compare ISP ratings.
Post by: kitz on January 25, 2008, 02:14:50 PM
I think OF meant he wanted to see some ratings from Virgin Media and sky users and what they thought of their ISP.
I dont think he realised at the time that it needed more people to rate their ISPs since it had only just gone live.   I suppose I should "spam" the link elsewhere too to get more people's opinion but I was just waiting to see if it all worked ok first.  Over time it will fill up and become more accurate as different people put in their ratings.

However, In view of the current situation on VM dsl, your comment looked appropriate and not out of place.


PS if anyone wants to pass on the link to a friend etc to give their opinion on their ISP - then please do.
Title: Re: Compare ISP ratings.
Post by: oldfogy on January 25, 2008, 02:53:07 PM
TD,
The stats I was referring to are only what you have posted, thanks.

Kitz,
Would it be possible or relevant to see how many people have actually participated on each individual survey, (preferably on the first main page) only not everyone may leave a comment, therefore it's not possible (I believe) to get an overall satisfaction rating at an easy glance.

For example, if I was the only person to rate Virgin Media 100% in all categories, this would show as a score of 25. (I think)
Yet if 50 people rated "xyz ISP" at a low score then would this be relevant.

I hope you understand what I am trying to say.
Thanks.

Title: Re: Compare ISP ratings.
Post by: kitz on January 26, 2008, 02:16:25 PM
>> Would it be possible or relevant to see how many people have actually participated on each individual survey, (preferably on the first main page)

If you hover your mouse over the bars for each ISP it will show the no of votes that particular ISP has.

But thanks for bringing it up cause I'll admit it isnt immediately obvious, therefore I'll add something on the page which makes it clearer
Title: Re: Compare ISP ratings.
Post by: oldfogy on January 26, 2008, 02:52:28 PM
therefore I'll add something on the page which makes it clearer

Would it be possible to have the numbers either next to or over the top of the result bars?

Thanks, and some interesting comments so far.
Title: Re: Compare ISP ratings.
Post by: UncleUB on January 26, 2008, 03:00:41 PM
What about some flowers and dancing pigs. :lol:


Edit,I think Kitz has done a first class job and should be applauded. :clap2:
Title: Re: Compare ISP ratings.
Post by: kitz on January 26, 2008, 03:14:41 PM
Its more to do with limitations on output space on the "graph module" that outputs the pretty bars Im afraid. 
Its already been fairly heavily modded to allow the display of info that it does, and the hover function for the total wasnt something it did by default, but something that had to be played with to get it to do what it did.

When I broke down the totals for the individual ISPs I had a bit more room to play with, but on there I was actually more concerned with splitting it into the relevant sections.

It probably would be possible to do this but would require an amendment that is a lot more complicated to do than it may look since the module does have some limitations:(
Title: Re: Compare ISP ratings.
Post by: guest on January 26, 2008, 07:34:27 PM
The only observation I'd make is that marks out of 25 seems a bit of an odd way to present the final data. I'd be inclined to multiply the figures by four to give a "percentage" rating. Eg I rated UKO at 23/25, so present that as 92%.

No big deal either way :)
Title: Re: Compare ISP ratings.
Post by: kitz on January 26, 2008, 09:52:26 PM
I'm still mulling over that one (%'s). 
The problem with that is also the converse side where you have the likes of the AOL rating where its been given only 1 star for all categories.  That means percentage wise it would be given 20%, which would also look odd. 
Then I thought about giving a nil score - but no stars ie 0 is used as not rated, and one of the validation checks to make sure that all sections have been completed correctly.  Therefore I'm left with a base minimum figure of 5


hmmm How about
( totalling the scores - 5) x 5

That way
1star + 1star + 1star + 1star + 1star = (5-5)*5 = 0%
1star + 1star + 1star + 1star + 2star = (6-5)*5 = 5%
2star + 2star + 2star + 2star + 2star = (10-5)*5 = 25%
3star + 3star + 3star + 3star + 3star = (15-5)*5 = 50%
4star + 4star + 4star + 4star + 4star = (20-5)*5 = 75%
4star + 4star + 4star + 4star + 5star = (21-5)*5 = 80%
4star + 4star + 5star + 5star + 5star = (23-5)*5 = 90%
4star + 5star + 5star + 5star + 5star = (24-5)*5 = 95%
5star + 5star + 5star + 5star + 5star = (25-5)*5 = 100%

I think that works for all scenarios and gives a truer representation of %?

Title: Re: Compare ISP ratings.
Post by: guest on January 26, 2008, 10:09:07 PM
I hadn't realised you couldn't give a score of zero :)

I'd suggest that the best solution is to permit zero. Anything else is fixing a design problem by introducing added complications ;)

Instead of using zero as a validation check make the input field default to some other value which looks OK - eg an asterisk.

Edit - ermm you use stars of course :doh: so you need to perhaps make all the stars red as default and green when you click on them?
Title: Re: Compare ISP ratings.
Post by: oldfogy on January 26, 2008, 10:43:23 PM
Thanks for the reply Kitz, obviously only a suggestion and if it can't be done (for whatever reason) then so-be-it.
But thanks for considering it anyway.

PS:
Keep up the good work and thanks for all your effort.
Title: Re: Compare ISP ratings.
Post by: kitz on January 28, 2008, 10:58:14 AM
Ive made a few adjustments to a couple of things re the displays and the main ISP display now shows as a percentage.
After some info from brett @ Be, Ive now coded an additional function so  it now should also record Be and 02 votes separately.