Kitz Forum

Broadband Related => Broadband Hardware => Topic started by: davejsb on February 13, 2014, 04:35:30 PM

Title: Newbie HG612 & Sky Questions
Post by: davejsb on February 13, 2014, 04:35:30 PM
Hi there,

Been lurking here for longer than I care to admit, but this is my first post! :)

My Sky Fibre Pro is activated next week and, as I didn't want to put up with the SR102 hub, today I've taken delivery of a pre-unlocked HG612 and a brand new Asus N66U.

I have 'wiresharked' the password from the Hub and flashed the requisite Merlin FW onto the router - so think I'm good to go. I have some probably very stupid questions though, that I wonder if someone could answer please?

Firstly do I need to alter any of the settings on the HG612 to get it to work with Sky Fibre or will it just connect once I'm switched over from ADSL to VDSL? The only thing I have done is disable QOS. I've left the rest as-is.

Secondly, I can access the HG612 directly from my PC by changing my NIC IP address to 192.168.1.100 and logging in to it via 192.168.1.1 as usual. When I try to connect the 612 to my existing ADSL router though, by taking a LAN cable from LAN2 to a spare LAN port on the router, I can no longer access the HG612. What am I doing wrong - or is this even possible? The address of my router is 192.168.0.1 and the DHCP range of the router is .2 to .254.

Lastly, when it comes to connection day I'm keen not to fall foul of DLM at the first hurdle. What would people suggest I do on the activation day; do I unplug my ADSL2 router and plug the OR modem and router combo straight away before I leave for work? Or do I unplug the ADSL2 router but wait till I get back from working all day 'till connecting the modem/router when the switchover will have been made? Also, I've read that the N66 may take up to 30 minutes to connect initially to Sky. This won't affect me DLM-wise will it?

Thanks so much for your help, apologies for the long and probably daft question-laden post, and thanks too for all of the knowledge I've accrued whilst I've been lurking :)

Title: Re: Newbie HG612 & Sky Questions
Post by: JamesK on February 13, 2014, 05:07:05 PM
Hi,

There shouldn't be any configuration changes you need to make to the HG612 in order for it to work correctly with Sky Fibre.
It's probably worth checking in the HG612 GUI what version of unlocked firmware it has been supplied to you with. If it was from before October 2013 then there's a chance it's out of date, and that when you connect it the BT Agent software running on the HG612 will automatically update the firmware. The result of this will be that you'll still have telnet access, which is what the stats logging programs need, but you'll find the GUI is no longer accessible.

Take a look at this forum thread: http://forum.kitz.co.uk/index.php?topic=13130.0 (http://forum.kitz.co.uk/index.php?topic=13130.0). I would recommend you put the bcm96368MVWG_fs_kernel_HG612V100R001C01B030SP06_unlockedgui-nobtagent firmware on it as that will give you the latest firmware, with the GUI included, but the BT Agent software removed/disabled. The relevant download links are included in the post. The firmware I've mentioned is in a folder called 'experimental'.

The default DHCP LAN range on the RT-N66U is 192.168.1.2 -> 254. You mention in your post that you're using 192.168.0.2 -> 254. If that is the case, then I'd recommend changing the HG612 IP address into the same range. Use your laptop to change the IP address of the HG612 to 192.168.0.253. From the GUI select Basic on the left hand-side and then select LAN. From there you can change the address. For completeness on the RT-N66U administration page goto LAN. Under the DHCP server tab change the range so that it ends 192.168.0.252.

If you RT-N66U is still using the default LAN address range of 192.168.1.2 -> 254, with its admin address being 192.168.1.1 then the HG612 will be conflicting because its default LAN address is also 192.168.1.1. Just use the same process as above to change the HG612 IP address to 192.168.1.253 and change the DHCP range on the RT-N66U to end in 192.168.1.252.

I would unplug your ADSL2 router in the morning, then plug the OR modem in when you return from work. In general you'd get the best sync rate if connecting around the middle of the day.

The connection of the RT-N66U to Sky won't cause any issues with DLM. You may not experience the 30/40 minute delay in your case as you've not previously used the SR102 modem/router.

Hope this helps you.
Title: Re: Newbie HG612 & Sky Questions
Post by: HighBeta on February 13, 2014, 05:11:08 PM
Hi & welcome

192.168.0.1 is that a netgear ?  If so might have to change the NAT settings ?
Title: Re: Newbie HG612 & Sky Questions
Post by: davejsb on February 13, 2014, 05:13:56 PM
Thanks for your replies, very much appreciated.

The 612 has already had the BT Agent removed. The software and firmware details are :

Software version   V100R001C01B028SP10
Firmware version   A2pv6C035m.d22g

I will update it now using the version you've mentioned there, and change it's IP whilst I'm at it.

HighBeta - yes, the ADSL router I'm using at the moment is the Netgear DGN2000. Will only be switching to the ASUS once Fibre is up and running :)
Title: Re: Newbie HG612 & Sky Questions
Post by: HighBeta on February 13, 2014, 05:33:18 PM
That firmware looks fine ?

35M is the newer improved blob [by Csaba Sipos.] See chart below comparisons.
(http://huaweihg612hacking.files.wordpress.com/2013/03/graph.jpeg?w=714)
^Thx Micky ^

The netgear's nat settings will need changing to see the HG612 but the asus should see it no problem.

Title: Re: Newbie HG612 & Sky Questions
Post by: JamesK on February 13, 2014, 05:50:47 PM
The default LAN network on the Asus is 192.168.1.2 -> 192.168.1.254, with its admin page on 192.168.1.1, which is the same as the default admin page of the HG612, so you'll need to change the HG612 IP address.
Title: Re: Newbie HG612 & Sky Questions
Post by: davejsb on February 13, 2014, 06:04:41 PM
Thanks so much everyone for their help. All sorted now.

As suggested I changed the IP address and DHCP range on the Asus back to 192.168.1.1 etc - back to stock basically with the last DHCP address 192.168.1.253 - and the IP address of the HG612 to 192.168.1.254.

All working fine and dandy now :)

I should add that I've confirmed that BT Agent has been removed from the modem.

I'm not too fussed about sorting it with the Netgear router as, when Fibre goes live next week, I won't be using it again and have no need to connect to the fibre modem through it now anyway.

Thanks again for all the help and advice. You folks are the best.
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 13, 2014, 01:56:49 PM
davejsb,

Just in the process of doing exactly what you've done, but struggling completely :-(

Could you possibly share some screenshots?

Stu
Title: Re: Newbie HG612 & Sky Questions
Post by: Blackeagle on March 13, 2014, 02:54:18 PM
davejsb,

Just in the process of doing exactly what you've done, but struggling completely :-(

Could you possibly share some screenshots?

Stu

Stu, which bit are you stuck at ?  Or, to put it another way, what have you done so far ?
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 13, 2014, 09:08:13 PM
Hiya,

Have already got my Sky User ID & Password (presume this doesn't change going from Sky Broadband to Sky Fibre), have got a HG612 Modem (unlocked), and my existing Asus RT-n66u Router (flashed with Merlin). Have got the SR102 working, but when I set-up the HG612 with the Asus (with User ID & Password loaded) I get Nothing, Nada, Diddy-squawt :-(

Stu
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 13, 2014, 09:11:46 PM
Asus is 192.168.2.1 & HG612 is 192.168.1.1
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 13, 2014, 09:20:52 PM
Any help/assistance will be gratefully received as I know I'm doing/not doing something really stupid :-(
Title: Re: Newbie HG612 & Sky Questions
Post by: custard on March 13, 2014, 10:59:11 PM
Asus is 192.168.2.1 & HG612 is 192.168.1.1

Both need to be in the same LAN. Its the last digit that needs to be different not the second last which is what you have.
Title: Re: Newbie HG612 & Sky Questions
Post by: HighBeta on March 13, 2014, 11:03:16 PM
As custard highlights on the subnets.

Maybe try 192.168.1.254 on the Asus & leave the HG612 on 192.168.1.1.
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 13, 2014, 11:08:17 PM
Thanx Guys.. and what should I set the IP ranges to on both the HG612 & Asus ?
Title: Re: Newbie HG612 & Sky Questions
Post by: custard on March 13, 2014, 11:21:19 PM
O the hg612 leave DHCP disabled so that it does not use an IP range.

If you set the Asus IP to 192.168.1.254  as mentioned by HighBeta then set the  IP range on that to 2-253 and enable DHCP.
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 14, 2014, 01:31:12 PM
Guys,

All done, but Asus Network Map still shows as Disconected from the Internet :-(
Title: Re: Newbie HG612 & Sky Questions
Post by: HighBeta on March 14, 2014, 05:03:58 PM
Sometime just double checking the set up & switch off the Asus for half an hour or so might sort the issue out.

HG612 -Lan 1 ---->  Asus Wan port
HG612 -Lan 2  ----> Asus spare ethenet port

Some Screen shots here might help with the asus
http://www.skyuser.co.uk/forum/asking-help/54213-how-set-up-asus-rt-n66u-work-sky-fibre-mer.html
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 14, 2014, 05:18:50 PM
HighBeta,

So Lan 1 & Lan 2 on the HG612 both connected to the Asus ?
Title: Re: Newbie HG612 & Sky Questions
Post by: HighBeta on March 14, 2014, 07:18:41 PM
We might have found your issue :)

If you want just internet access its always HG612 Lan 1 ------> Wan

Lan 2 is for just the administration of the HG612 so any spare ethernet port on the router {or network switch} to access 192.168.1.1 page.
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 14, 2014, 07:20:39 PM
I was already Lan 1 to Wan :-(
Title: Re: Newbie HG612 & Sky Questions
Post by: HighBeta on March 14, 2014, 07:35:00 PM
Hmm
Might have to double check your sky details.
http://www.skyuser.co.uk/forum/sky-router/55168-extract-username-password-sr102.html

& the Asus is on Automatic IP in the Wan Connection /

(http://www.skyuser.co.uk/forum/attachments/asking-help/4627d1381097486-how-set-up-asus-rt-n66u-work-sky-fibre-mer-untitled.jpg)
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 14, 2014, 07:55:43 PM
On the Manualid Field I'm using ' ' around the Sky User ID & Password, is this correct ?
Title: Re: Newbie HG612 & Sky Questions
Post by: custard on March 14, 2014, 10:46:50 PM
Theres a post on another form where a user experienced a similar issue to you. Copying and pasting the username and password using wireshark sorted the issue out. Check post 8

http://www.avforums.com/threads/sky-fibre-asus-rt-n66u-which-version-of-asuswrt-merlin.1724160/
Title: Re: Newbie HG612 & Sky Questions
Post by: stunew on March 15, 2014, 05:09:54 PM
Guys,

THANK YOU SOOO MUCH !!! Finally sorted.. My User ID & Password for Sky had changed, so wiresharked and all set-up :-)

THANK YOU !!!!
Title: Re: Newbie HG612 & Sky Questions
Post by: burakkucat on March 15, 2014, 06:05:48 PM
Excellent news!  ;D
Title: Re: Newbie HG612 & Sky Questions
Post by: djwayne1985 on September 30, 2014, 05:12:33 PM
hi can you help me please i have the unlocked HG612 and i have a tplink td-w8970 and i am wanting to know how would i set it up for sky fiber please i know how to use wireshark to retreave the username and password but from what i have had a read on forums it dosent work but wanted to make sure if it works or not if not is there a way i can get the HG612 to act as a router to connect to sky fiber and then connect the tp link to the HG612 for wireless and lan as well as upnp ??
Title: Re: Newbie HG612 & Sky Questions
Post by: kitz on September 30, 2014, 07:49:58 PM
Im not sure if it will work with a tp-link.    The HG612 acts as a modem (not router) to connect to the BT part of the network (ie the fibre).   You then need a separate router to perform the login to the SKY network.. and thats the tricky bit.   AFAIK most sky users are using the ASUS router with the MER firmware that allows you to config the sky part of the login.  So you will need a router that can install firmware on that has MER like features..  which afaik the td-w8970 cant.  (http://www.lostrealm.ca/tower/node/79#comment-302)
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 07, 2015, 12:26:38 AM
Hey, I've been using this forum extensively in my (as yet unsuccessful) attempts to get my RT-AC66U router and HG612 3b modem working. So, I've installed the merlin software and input my data (as taken from wireshark), I decided to put in my MAC address although I've tried without also. I'm pretty confident I've successfully unlocked the HG612 modem too, but I couldn't find if there are any settings that need to be altered there... I've tried leaving the setup for some time (up to about 1-2 hours before changing things like trying the password without ' ' around it etc.) but to no avail.

Now, I'm not actually connected to Sky Fibre for 2 days- but surely if my router and modem are properly set up then it would be working via ADSL2 anyway? I did check and the HG612 is using all protocols, and the DSL light shines a steady green- but I cannot connect even via ethernet.

I promise I've delved into the forums as extensively as possible before resurfacing this old topic, but if anyone can shed any light I would really appreciate it!

Cheers,

Bobby
Title: Re: Newbie HG612 & Sky Questions
Post by: Dray on February 07, 2015, 08:59:05 AM
VDSL uses PTM which the modem is set up to use by default.

ADSL uses ATM which you have to configure the modem to use.
Title: Re: Newbie HG612 & Sky Questions
Post by: Bald_Eagle1 on February 07, 2015, 04:52:10 PM
VDSL uses PTM which the modem is set up to use by default.

ADSL uses ATM which you have to configure the modem to use.

I don't believe that's necessary if the HG612 is used with default bridged mode settings with a router attached.

These are the default settings (all flavours ADSL enabled apart from AnnexM):-

Code: [Select]

xdslcmd profile --show

Modulations:
G.Dmt Enabled
G.lite Enabled
T1.413 Enabled
ADSL2 Enabled
AnnexL Enabled
ADSL2+ Enabled
AnnexM Disabled
VDSL2 Enabled
Phone line pair:
Inner pair
Capability:
bitswap On
sra On
trellis On
sesdrop Off
CoMinMgn Off
24k On
phyReXmt(Us/Ds) Off/On
TpsTc AvPvAa
monitorTone: On
dynamicD: On
dynamicF: Off
SOS: On
Training Margin(Q4 in dB): -1(DEFAULT)

I think some of the Capability settings are automatically changed slightly when the modem is used for ADSL connections.

The modem's default IP Address is 192.168.1.1 & admin is used for both Username & password.

Windows users should be able to use the 'arp -a' command in a command window to see what is connected.

e.g:-

C:\Users\Paul>arp -a

Interface: 192.168.1.100 --- 0xa
  Internet Address      Physical Address      Type
  192.168.1.1           5c-7d-5e-ee-cc-63     dynamic
  192.168.1.3           00-01-e6-8f-90-a1     dynamic
  192.168.1.6           bc-f2-af-97-b9-ed     dynamic
  192.168.1.254         e0-91-f5-f8-57-88     dynamic
  192.168.1.255         ff-ff-ff-ff-ff-ff     static
  224.0.0.22            01-00-5e-00-00-16     static
  224.0.0.252           01-00-5e-00-00-fc     static
  239.255.255.250       01-00-5e-7f-ff-fa     static


Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 07, 2015, 05:51:35 PM
Ah excellent- thank you! Hopefully when my line switches over it will be all ready to go then :D

*Edit - Just seen your post Eagle- I'm on a mac now but I'll see if I can do that on here...
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 07, 2015, 11:38:41 PM

Code: [Select]

xdslcmd profile --show

Modulations:
G.Dmt Enabled
G.lite Enabled
T1.413 Enabled
ADSL2 Enabled
AnnexL Enabled
ADSL2+ Enabled
AnnexM Disabled
VDSL2 Enabled
Phone line pair:
Inner pair
Capability:
bitswap On
sra On
trellis On
sesdrop Off
CoMinMgn Off
24k On
phyReXmt(Us/Ds) Off/On
TpsTc AvPvAa
monitorTone: On
dynamicD: On
dynamicF: Off
SOS: On
Training Margin(Q4 in dB): -1(DEFAULT)

I think some of the Capability settings are automatically changed slightly when the modem is used for ADSL connections.

The modem's default IP Address is 192.168.1.1 & admin is used for both Username & password.

Windows users should be able to use the 'arp -a' command in a command window to see what is connected.

e.g:-

C:\Users\Paul>arp -a

Interface: 192.168.1.100 --- 0xa
  Internet Address      Physical Address      Type
  192.168.1.1           5c-7d-5e-ee-cc-63     dynamic
  192.168.1.3           00-01-e6-8f-90-a1     dynamic
  192.168.1.6           bc-f2-af-97-b9-ed     dynamic
  192.168.1.254         e0-91-f5-f8-57-88     dynamic
  192.168.1.255         ff-ff-ff-ff-ff-ff     static
  224.0.0.22            01-00-5e-00-00-16     static
  224.0.0.252           01-00-5e-00-00-fc     static
  239.255.255.250       01-00-5e-7f-ff-fa     static

Ok, so I'm back and I've managed to telnet into my huawei through my asus router and here's what I found:

Code: [Select]

# xdslcmd profile --show

Modulations:
G.Dmt Enabled
G.lite Enabled
T1.413 Enabled
ADSL2 Enabled
AnnexL Enabled
ADSL2+ Enabled
AnnexM Disabled
VDSL2 Enabled
VDSL2 profiles:
8a Enabled
8b Enabled
8c Enabled
8d Enabled
12a Enabled
12b Enabled
17a Enabled
30a Enabled
US0 Enabled
Phone line pair:
Inner pair
Capability:
bitswap On
sra Off
trellis On
sesdrop Off
CoMinMgn Off
24k On
phyReXmt(Us/Ds) Off/On
TpsTc AvPvAa
monitorTone: On
dynamicD: On
dynamicF: On
SOS: On
Training Margin(Q4 in dB): -1(DEFAULT)
# arp -a
? (192.168.1.146) at XX:XX:XX:XX:XX:XX [ether] on br0
? (192.168.1.254) at XX:XX:XX:XX:XX:XX [ether] on br0
#

So mine look the same as yours, other than my sra capability being off, I'll see if I can get that on... (the X's were put in by me, those were two healthy looking MAC addresses...) DHCP server is off, uPnP is off too although I don't know if that should be on on my modem... Firewall is off but I haven't altered NAT or QoS settings as I don't know what I'm doing there..

Attached are a few pics of some of my settings in my modem, just in case anything stands out as wrong...

Title: Re: Newbie HG612 & Sky Questions
Post by: NewtronStar on February 08, 2015, 12:58:58 AM
Don't know if it makes much difference but i turn off all the modulation types except for VDSL2 as this is what is being used on this line.

Code: [Select]
        ADSL2   Disabled
        AnnexL  Disabled
        ADSL2+  Disabled
        AnnexM  Disabled
        VDSL2   Enabled
VDSL2 profiles:
        8a      Enabled
        8b      Enabled
        8c      Enabled
        8d      Enabled
        12a     Enabled
        12b     Enabled
        17a     Enabled
        30a     Enabled
        US0     Enabled
Phone line pair:
        Inner pair
Capability:
        bitswap         On
        sra             On
        trellis         On
        sesdrop         Off
        CoMinMgn        Off
        24k             On
        phyReXmt(Us/Ds) Off/On
        TpsTc           AvPvAa
        monitorTone:    On
        dynamicD:       On
        dynamicF:       Off
        SOS:            On
        Training Margin(Q4 in dB):      -1(DEFAULT)
#
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 08, 2015, 01:15:42 AM
Hmm I did try that- although it would never have worked as I've got until the 9th until they switch me to fibre...
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 09, 2015, 09:09:31 PM
Ok, so I'm back again....

I've been switched over to fibre, and tried hooking up my set up ( HG612 3B and RT-AC66U)

But unfortunately it just doesn't seem to work. In the log the ASUS does say:

Jan  1 00:00:20 WAN Connection: ISP's DHCP did not function properly.

I left it for about an hour, then tried changing my password so that it didn't have ' ' around it, but to no avail... I've also got my HG612 on vDSL2 only, and it recognises my line capabilities as well as the fact that I have a connection, but I cannot connect to the internet if I use the ethernet port..

Any advice?
Title: Re: Newbie HG612 & Sky Questions
Post by: Dray on February 09, 2015, 09:23:34 PM
Looks like you have configured the modem as a router instead of a bridge.

As the modem is by default a VDSL bridge, a factory reset is a quick fix but will leave it locked, so you will have to unlock it again.
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 09, 2015, 09:48:39 PM
Looks like you have configured the modem as a router instead of a bridge.

As the modem is by default a VDSL bridge, a factory reset is a quick fix but will leave it locked, so you will have to unlock it again.

Just did a factory reset and again followed the instructions to unlock the device- it still says route rather than bridge though?
Title: Re: Newbie HG612 & Sky Questions
Post by: Dray on February 09, 2015, 09:57:10 PM
On PTM 1.101? You sure? Sorry, I can't help
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 09, 2015, 10:06:02 PM
On PTM 1.101? You sure? Sorry, I can't help
Sadly so by the looks of it.. been scouring the web for setting but no luck
Title: Re: Newbie HG612 & Sky Questions
Post by: Dray on February 09, 2015, 10:28:45 PM
Just a thought - you did do a looong reset, 20 seconds I think you need to press the button for ?
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 09, 2015, 10:30:49 PM
Hmm no- instructions I followed said press the button, turn it on and hold for 5 seconds and then you're able to log in and it will instruct you to install new firmware. Will try with a 20sec reset
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 09, 2015, 10:34:39 PM
Just a thought - you did do a looong reset, 20 seconds I think you need to press the button for ?

Ok, have done the long reset and the settings have been reset to factory- it hasn't wiped the firmware either (still the hacked fw). I'll let you know how I get on...
Title: Re: Newbie HG612 & Sky Questions
Post by: BobbyNewportPandR on February 10, 2015, 12:25:11 AM
Ok- worked! Once I'd taken out the apostrophes from the username/password combo it worked perfectly. The factory reset (which has indeed changed my PTM1.101 settings to bridged etc.) must have been crucial too. Thank you everybody for your help!
Title: Re: Newbie HG612 & Sky Questions
Post by: Dray on February 10, 2015, 03:00:25 AM
That's good news  ;)
Title: Re: Newbie HG612 & Sky Questions
Post by: burakkucat on February 10, 2015, 03:04:30 PM
For anyone who finds that the settings of their HG612 are in a muddle . . .

From the GUI, take Maintenance ---> Device and then left-click on the Restore Default Settings button.

The other alternative is to press and hold the hardware Reset button for approximately 20 seconds.
Title: Re: Newbie HG612 & Sky Questions
Post by: tickmike on February 10, 2015, 10:40:37 PM
For anyone who finds that the settings of their HG612 are in a muddle . . .

From the GUI, take Maintenance ---> Device and then left-click on the Restore Default Settings button.

The other alternative is to press and hold the hardware Reset button for approximately 20 seconds.

When I tried that last week it would not let me do it, sorry I can not remember what the error message said . :hmm: