Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: Splash on April 28, 2013, 06:29:18 PM

Title: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 06:29:18 PM
I've finally joined the Forum after years of visiting the site, firstly I'd just like to thank asbokid and everyone else who was involved with the modem hacking/testing. Now, what I'm actually here for. I decided to buy an ECI 'B-FOCus V-2FUb/r  Rev B' when I saw that I was connected to ECI hardware, what I found was with the ECI modem there was 1-2ms less latency, could this be because of a less errors?

When I first got FTTC  (10 months ago) the max attainable rate was around 136000 downstream and 36000 upstream, which is now down to around 90000 and 30000 (from memory). Would bald_eagle be interested in seeing some graphs and stats from the HG612 (I haven't done anything to the ECI modem)?

Here's a speed test if you wondering what kind of throughout I get - doubt you are but anyway: (https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fspeedtest.net%2Fresult%2F2664619659.png&hash=14a1553884fff8c4210dc54d43f8154b957c0189)
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on April 28, 2013, 06:42:11 PM

When I first got FTTC  (10 months ago) the max attainable rate was around 136000 downstream and 36000 upstream, which is now down to around 90000 and 30000 (from memory). Would bald_eagle be interested in seeing some graphs and stats from the HG612 (I haven't done anything to the ECI modem)?


Yes, I would indeed be interested, especially if you have any from when attainable rates were higher to compare against what they have been more recently.

Title: Re: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 06:55:19 PM
Well I did, but sadly I formatted my computer and lost them all, I'll set the modem up, get the software, and get some information produced. I do have this though from about 2 or 3 months ago when my line was fixed (before and after), it's not much but that's all I have right now.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on April 28, 2013, 07:01:52 PM
What needed fixing & how easy/difficult was it to get it fixed?

Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on April 28, 2013, 07:05:00 PM
Hi Splash,

Welcome to the forum and thank you for your kind words!

As you've found, it is very difficult to say categorically which is the better modem!   Kitz mentioned earlier that it really depends on the specific line conditions.  I reckon those parameters are actually more important than matching chipset for chipset in the CPE and in the DSLAM linecard.

The Huawei excels in certain line conditions, whereas the ECI has its own.    Initially, it looked like loop length was the simple answer, with the ECI outperforming the Huawei on the longest lines. But it's possible to engineer a very long line (>1km) albeit in test conditions, where the Huawei clearly performs better.   So factors such as noise have their own impact.

Up to a certain length of line (few hundreds of metres) both the ECI and the Huawei perform much the same from the end-user's perspective. This is because the Profile 17a (100/60) and subsequently the BRAS profile cause the device to max out (at 80/20 or whatever has been set by the Communications Provider).  This masks any underlying superiority in the modems.

Like Bald Eagle, I and others would always be interested to see the line stats you've gathered!

cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on April 28, 2013, 07:14:09 PM
When I first got FTTC  (10 months ago) the max attainable rate was around 136000 downstream and 36000 upstream, which is now down to around 90000 and 30000 (from memory).

An excellent speed but still quite a dramatic drop.  Presumably accounted for by crosstalk eating into your sync speed, as more households sign up for VDSL2 from your cabinet.    It also provides a rationale for clobbering the maximum actual rate to 80/20, as Openreach has done via the BRAS profile.   In effect, that profile has introduced a margin to play with.  The high syncing end-users can afford to lose that margin before the degradation becomes evident in their actual surfing experience.


cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 07:28:16 PM
Yes, I would indeed be interested, especially if you have any from when attainable rates were higher to compare against what they have been more recently.

I called Sky complaining of a speed fault after it had got to the point of the upload hitting 10000. I was happy when the upload went down to around 15000 but getting under 10Mb/s just bugged me (when I had seen the max attainable speeds on install). I basically had to argue with the Sky Fibre Team lady, at one point she said it must be the router, which it obviously can't be (when I can see my sync, shh), she did three line tests, the first and third had shown that the line was fine but the second had shown a fault, it ended in me saying I'll pay for the engineer and then she  put me on hold and spoke with her manager (I think), once she came back she said are you available tomorrow, I was, and he came the next day, at about 12 I think. I never got billed for it, rightly so as the fault wasn't past the Demarcation Point.

An Openreach engineer was here for about two hours, he looked at the line and eventually came to the conclusion that a 'lift and shift' was required, so he contacted someone to do the 'lift and shift' (who came from the exchange, I think). The DSL light was off for at least half an hour. The DSL light eventually game back on and he came back a few minutes later, ran some tests, I think the line length said something like 263 metres on his JDSU (the Openreach engineer who originally installed the faceplate didn't have a JDSU).

I'd also like to mention I may of had around 46000 max upload on day 1, not 36000.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 07:36:23 PM
An excellent speed but still quite a dramatic drop.  Presumably accounted for by crosstalk eating into your sync speed, as more households sign up for VDSL2 from your cabinet.    It also provides a rationale for clobbering the maximum actual rate to 80/20, as Openreach has done via the BRAS profile.   In effect, that profile has introduced a margin to play with.  The high syncing end-users can afford to lose that margin before the degradation becomes evident in their actual surfing experience.


cheers, a

Hmm, interesting, are you saying that if I could get a 100Mb/s package right now then the attainable speed would be higher so I would actually get the 100Mb/s?
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on April 28, 2013, 07:36:49 PM
It was wise of you taking note of the sync speeds at the time of installation.  Many people have valid arguments of a developing line fault, but without physical evidence to prove that - such as screenshots or graphs, it can get difficult.

EDIT: sure.. there are two forms of capping.  Profile 17a itself has a physical cap of 100Mbps downstream in the *actual net data rate* and then there's an IP profile or BRAS profile cap, of 80Mbps (or 40Mbps for those end-users who choose that).

Your line has a maximum attainable data rate (which is itself something of a theoretical figure being based on a formula) that is in excess of 80Mbps..

If the BRAS profile was lifted (not likely) then you would get a downstream actual net data rate  (ACTNDR) in excess of 80Mbps but also somewhere less than 100Mbps, the Profile 17a cap.

cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 07:42:00 PM
It was wise of you taking note of the sync speeds at the time of installation.  Many people have valid arguments of a developing line fault, but without physical evidence to prove that - such as screenshots or graphs, it can get difficult.

cheers, a
I lost the original stats like I said, but at least I have some high speed (thanks Dropbox) ones just in case.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on April 28, 2013, 07:48:47 PM
Yes, I would indeed be interested, especially if you have any from when attainable rates were higher to compare against what they have been more recently.

I called Sky complaining of a speed fault after it had got to the point of the upload hitting 10000. I was happy when the upload went down to around 15000 but getting under 10Mb/s just bugged me (when I had seen the max attainable speeds on install). I basically had to argue with the Sky Fibre Team lady, at one point she said it must be the router, which it obviously can't be (when I can see my sync, shh), she did three line tests, the first and third had shown that the line was fine but the second had shown a fault, it ended in me saying I'll pay for the engineer and then she  put me on hold and spoke with her manager (I think), once she came back she said are you available tomorrow, I was, and he came the next day, at about 12 I think. I never got billed for it, rightly so as the fault wasn't past the Demarcation Point.

An Openreach engineer was here for about two hours, he looked at the line and eventually came to the conclusion that a 'lift and shift' was required, so he contacted someone to do the 'lift and shift' (who came from the exchange, I think). The DSL light was off for at least half an hour. The DSL light eventually game back on and he came back a few minutes later, ran some tests, I think the line length said something like 263 metres on his JDSU (the Openreach engineer who originally installed the faceplate didn't have a JDSU).

I'd also like to mention I may of had around 46000 max upload on day 1, not 36000.

Just for information purposes. A) A 'Lift & Shift' does not require anybody to "Come from the Exchange", it will be done there and then by the same engineer who visits the premises. Initially, when FTTC first came to market, it could take up to 3hrs to get a new 'Port' at the Cabinet. It now takes approx 30-45mins to achieve.
B) A lot of FTTC  'Lift & Shifts', have been found to have been not necessary. Studies have shown that engineers will connect their HHT (Testers) at the EU's premises and see a synch speed of lets say 50Meg, they would then visit the Cabinet and see the same 50Meg speeds. They were then requesting a 'Lift & Shift' take place.

This shouldn't happen, as unlike ADSL, where the closer to the cabinet/Exchange you test for speeds, the higher the said speed will be. VDSL's DLM speed remains static wherever you test in the network from Cabinet to Premises.

Comms have been put out to those who need to know and this should remove the many 'L&S' being submitted.

Thought it worth pointing out as Splash may be under the impression his 'fault' was cured. In the interests of balance, his circuit could well indeed have had a faulty port, and a 'L&S' was necessary ??
Title: Re: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 08:18:32 PM
The stats from when I changed the modem to the HG612 show a much low sync speed which has never happened before. I turned the modem back off and on again and it seems to have gone back up. I had to upload the file to Dropbox because the size was too large for an attachment on here.

Here is the link:
https://www.dropbox.com/s/9lia5lvcrqbi1ua/Modem%20Stats.zip

I will remove the public link on Dropbox in a few days, so make sure you save it.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Splash on April 28, 2013, 08:23:42 PM
Just for information purposes. A) A 'Lift & Shift' does not require anybody to "Come from the Exchange", it will be done there and then by the same engineer who visits the premises. Initially, when FTTC first came to market, it could take up to 3hrs to get a new 'Port' at the Cabinet. It now takes approx 30-45mins to achieve.
B) A lot of FTTC  'Lift & Shifts', have been found to have been not necessary. Studies have shown that engineers will connect their HHT (Testers) at the EU's premises and see a synch speed of lets say 50Meg, they would then visit the Cabinet and see the same 50Meg speeds. They were then requesting a 'Lift & Shift' take place.

This shouldn't happen, as unlike ADSL, where the closer to the cabinet/Exchange you test for speeds, the higher the said speed will be. VDSL's DLM speed remains static wherever you test in the network from Cabinet to Premises.

Comms have been put out to those who need to know and this should remove the many 'L&S' being submitted.

Thought it worth pointing out as Splash may be under the impression his 'fault' was cured. In the interests of balance, his circuit could well indeed have had a faulty port, and a 'L&S' was necessary ??

Oh, OK, yes he mentioned a 'lift and shift' was done, but he also mentioned that there was a faulty port and that it was then marked as faulty.

I haven't been educated in this area of Networking so everything I know I have picked up off the internet, thanks for your information.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on April 28, 2013, 10:29:25 PM

I had to upload the file to Dropbox because the size was too large for an attachment on here.



The newer program versions produce a smaller file size that can be uploaded here.

The program versions including scheduled graphing & a GUI for starting/stopping logging & changing other settings can be downloaded from here:-

http://www.freewarefiles.com/HG612-Modem-Stats_program_84567.html (http://www.freewarefiles.com/HG612-Modem-Stats_program_84567.html)


EDIT:

As mentioned by asbokid, looking at your QLN graphs, it does indeed appear that crosstalk could well be the reason for lowered attainable rates.
QLN of around -140 dBm/Hz is considered 'quiet', so your QLN of around -110 to -120 looks fairly 'noisy' - usually a symptom of crosstalk.
It's a shame you don't have any data from when attainable rates were so much higher for comparison purposes.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on April 28, 2013, 10:52:09 PM

This shouldn't happen, as unlike ADSL, where the closer to the cabinet/Exchange you test for speeds, the higher the said speed will be. VDSL's DLM speed remains static wherever you test in the network from Cabinet to Premises.

Comms have been put out to those who need to know and this should remove the many 'L&S' being submitted.


That's really interesting.
Until you mentioned that, I was under the impression that due to attenuation & 'interference' over distance, speeds would be lower at the EU's than at the cabinet.

I took that to be the explanation as to why my connection could only ever achieve 35Mb or so sync speed, despite being temporarily on a wide open profile (40Mb at the cabinet) when DLM had been reset.

As you know, the 35Mb wasn't sustainable & Interleaving etc. lowered it to around 30 Mb & since then it appears that crosstalk has quite recently lowered it to below 24 Mb.

Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on April 29, 2013, 01:09:58 AM
@ BS,

Quote
Studies have shown that engineers will connect their HHT (Testers) at the EU's premises and see a synch speed of lets say 50Meg, they would then visit the Cabinet and see the same 50Meg speeds. They were then requesting a 'Lift & Shift' take place.

That's a very interesting observation which I suspect happens because of an interaction between the HHT and the DSLAM.
Those unfortunates not provided with a HHT may discover modem speeds as recorded by a BT Speedtest do still vary with line distance / quality (as I have observed - but only once).

However, unless you have an inverter, I don't suppose you could try that experiment ?

Kind regards,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on April 29, 2013, 09:03:30 AM
Below is an extract of a brief we received about uneccessary 'Lift & Shifts'. Hope it adds to your understanding of VDSL ? :)


NGA DLM profiles CCT’s perform differently to other forms of ADSL, and this means that the full sync speed will not be achievable at the PCP.

For example, if a CCT is syncing at 29MB at the End User’s premises, and there were no issues on the D-side pair, you should only expect to achieve sync of something around 29MB at the PCP.

A ‘Lift and Shift’ would initially increase the sync speed at the PCP, but DLM would eventually return the speed back to 29MB, as this is the maximum that the D-side can support.
Title: Re: My experience with the Huawei and ECI Modems
Post by: guest on April 29, 2013, 10:35:48 AM
Below is an extract of a brief we received about uneccessary 'Lift & Shifts'. Hope it adds to your understanding of VDSL ? :)


NGA DLM profiles CCT’s perform differently to other forms of ADSL, and this means that the full sync speed will not be achievable at the PCP.

For example, if a CCT is syncing at 29MB at the End User’s premises, and there were no issues on the D-side pair, you should only expect to achieve sync of something around 29MB at the PCP.

A ‘Lift and Shift’ would initially increase the sync speed at the PCP, but DLM would eventually return the speed back to 29MB, as this is the maximum that the D-side can support.


Is it me or is that "brief" just stating the bloody obvious?

/me wonders if he missed something  :-\
Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on April 29, 2013, 01:26:40 PM
Far from it.

As an engineer, when working on ADSL on a fault free circuit, you could test at the EU's premises and get 10Meg, you could then test again at the Cabinet at get 15Meg. If you test on the MDF, you will get 24Meg. Conclusion, the nearer you move towards the Exchange from the EU's premises, the greater the speed will be.

Working on VDSL is as the 'briefing' laid out stipulates. On a fault free circuit, you could have 10Meg at the EU's premises. If you then went to the DP or an Underground Joint, or the actual Cabinet, you would still see 10Meg.

Because of this 'misunderstanding', new engineers are assuming the VDSL speed will increase the nearer the Cabinet they go, as would happen with ADSL. Because it doesn't, they are assuming the port has gone faulty and are requesting a 'Lift&Shift'. The new port comes to life at the full 40 or 80 Meg at the Cabinet, and the engineer assumes he's fixed the fault. However, DLM will reduce the circuits speed back to 10Meg over the course of the next few days.

Title: Re: My experience with the Huawei and ECI Modems
Post by: guest on April 29, 2013, 01:59:32 PM
I'd assumed the DLM was per-port anyway and was a fixed profile so unless you changed the port or reset the profile nothing much would change. The sub-loop (D-side) isn't unbundled in any way so I'd expect the profile at the linecard to be ISP-independent.

With your last post I can see where the ambiguity kicks in. Going to be a fair few more gotchas like that I reckon...
Title: Re: My experience with the Huawei and ECI Modems
Post by: c6em on April 29, 2013, 06:32:11 PM
I confess I'm having some difficulty with this one.....

This result of constant sync regardless of distance can only be because of some peculiar interaction between the testing equipment and the DLM.
Otherwise the logic of losses in copper transmission totally breaks down and you have in effect invented a constant loss copper conductor with distance - the goal of superconductor research everywhere

Say we have a moveable house(!).
You test at the cabinet and get 40Mbps
You test at the DP up the pole with the extra length (200m) of copper in the circuit and you still get 40Mbps.
You test at the house with another 50 yards of copper in and still get 40Mbps.
OK lets move the house 2Km down the road and extra 2Km of copper in the cct - you still get 40Mbps - really?
I've got a good idea.....
So why not move the house 25Km away from the cabinet - do you now still get 40Mbps?

The only logical explanation (non instrument interaction) I can think of for the same sync at a closer point is the the DLM has got the answer of say 10Mbps fixed in its brain as what the line is capable of - and no matter how much better the line is as you connect in your tester ever closer to the cabinet then it ignores this and still uses 10Mbps as the sync speed.
Perhaps this is the reason why VDSL lines which suddenly get "better" have to have a reset done whereas under ADSL2 the line would automatically sync higher when the fault was cleared.
It also emphasizes how the end user should keep the modem on the best socket and not move it to say a worse performing socket.  Because if they do move it back to say the master or better socket then the DLM will not make the sync better........but then again people on here have changed their arrangements around and got worse and then better syncs.....

I'm scratching my head here..........maybe I'm misunderstanding all of this (Kitz, Asbo' the rest please help!)
Title: Re: My experience with the Huawei and ECI Modems
Post by: burakkucat on April 29, 2013, 07:23:08 PM
As a scientist and techno-cat I must admit that the extract of the brief which Black Sheep posted, above, has resulted in a lot of head-fur scratching on my part.  :-X

I would really like to see, verbatim, the briefing (as issued to Openreach staff) and the original information (origin Grimbledon Down, I presume), from which the briefing was created. It just does not make sense.  :no:
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on April 29, 2013, 07:56:06 PM
As the b*cat has pondered, the briefing must have been oversimplified, perhaps with the omission of an important "could do" or "may be".

Best guess for what it meant to say..

It's widely reported that DLM can, in the presence of adverse line conditions, force a 'banded profile' (as it has been dubbed). 

This is a configuration including a maximum net data rate. It is evidenced at the CPE by the reporting of very rounded figures for Actual Net Data Rates. Examples seen in the wild are 50,000kbps DS / 8,000kbps US.   The rounded nature of those data rates, rounded to the nearest 1,000kbps or even 10,000kbps, is the notable effect of a 'banded profile'.

The underlying effect of the banding is to keep the SNR high, ultimately giving greater stability with fewer resyncs.

That banding perhaps explains why the same data rates can *sometimes* be measured at the PCP and at the EU premises.   Just a guess though.

cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on April 29, 2013, 07:56:16 PM
@ BS et Al,

I'd no idea my little comment would produce such a flurry.
Anyway thanks very much BS for telling us what you are being told, but I must admit the one experiment I observed seemed to follow what I'd expect the physics to be.

The thing we must however all remember is that DLM seems to react in the small hours a few days after a change has been made, always assuming that a DLM reset command was correctly processed. I suspect that what we might overlook are quite large noise bursts at let's say random times. In that case might I be correct to suggest that if a minor change to a line condition causes a minor speed increase that could be entirely swamped when the noise storm hits again and surely that must be a significant parameter in the DLM algorithm ?

I'd also guess that Grimbledon Down has considered some anomaly which is why the permanent cap is applied compared with auto-repairing ADSL2 logic.
I have taken my ultra-suspicious hat off as I can't believe that they are yet in desperate need to slug their traffic growth ????????
The twisted pairs ought to do that for them with consumate ease !

Kind regards,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on April 29, 2013, 09:37:06 PM
Can't add much more, other than to say that what I have pasted was literally a couple of sentences less than the entire brief. I suspect Asbo and c6em have probably hit the nail on the head, in as much as the DLM 'bands' the profile, hence slight performance increases from socket to socket, but nothing drastic.
 
This is as opposed to ADSL that we know auto-corrects in line with attenuation.

Both scenario's are based upon fault-free circuits.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on April 30, 2013, 04:50:30 PM
Below is an extract of a brief we received about uneccessary 'Lift & Shifts'. Hope it adds to your understanding of VDSL ? :)


NGA DLM profiles CCT’s perform differently to other forms of ADSL, and this means that the full sync speed will not be achievable at the PCP.

For example, if a CCT is syncing at 29MB at the End User’s premises, and there were no issues on the D-side pair, you should only expect to achieve sync of something around 29MB at the PCP.

A ‘Lift and Shift’ would initially increase the sync speed at the PCP, but DLM would eventually return the speed back to 29MB, as this is the maximum that the D-side can support.


That brief confirms to be BT are drilling rubbish into their staff meaning when people like me get fobbed off the person telling me that truly believe it themselves.

What are you speaking of is probably line banding which the new DLM does instead of adjusting target noise margins (I assume so it cant be overriden by people tweaking the noise margin CPE side).

BT appear to have a policy on FTTC where there is pretty much no SLA/fault threshold, and that their DLM system can throttle without limits until things stabilise.  Combined with providing CPE's that hide information from the end user the result is the ability to lie to the end user.  On adsl there was eg. the FTR.

Also interesting is that line speed estimates clearly look hugely under estimated, they appear to be pretty much worse case scenarios meaning if someone has a line that matches their estimated speed whilst they may feel satisfied it probably means they either have a fault or high levels of crosstalk around the top of the percentile's expected but BT can pass it off as fine.

My personal case as an example.

Day 1 I had 80/20 sync.  Estimated 65.9/20 On HG modem, ECI dslam.
2 weeks later (if I remember right as was months ago now) I unlocked modem and the stats showed attainable of 110/36.
I noticed error rate was high considering how high my noise margin was and what others were reporting with short lines.  I was averaging around 300 crc errors a day and I did have occasional error bursts even when I had those stats.
24 hours after I unlocked modem attainable fell sharply to 90/36. so 2 weeks after install.
Week after that attainable fell again to 73/24.  With this sync speed and lost all my snr margin on the downstream I was now averaging 1200 crc errors a day, and the bursts now were serious when they occured causing me to be interleaved 3 times.

I probably would have got a better result if I at this point pushed the fault.  Openreach have a advisory that if the line drops 25% in a short time its a fault.  My problem was they look at 25% drop in visible speed.  Since everything above 80 is supposedbly invisible my drop was from 80 to 73 not from 110 to 73.  So I didnt report the fault.

Then later on 1-2 months later so about a month or so ago. I did report the fault as things started getting even worse, I had instability whilst interleaved, sync speeds falling below 60mbit, outages lasting multiple hours.  Initially when I escalated to the BT chairmans office the first guy @i had spoke to was very sympathetic and arranged the engineer.  But apaprently he was going on holday so someone else would be handling my case.  The new guy was nowhere near as sympathetic and when the engineer proved to be a fail, (basically he did basic jdsu tests, refused to do a pair swap and said because he couldnt find anything on his tests was nothing to be done.) he said if no more outages he will consider fault closed, my sync speed is above my estimate so thats that. (slightly above 66 sync 65.9 estimate).   I still at this point did not tell BT I had access to my stats instead I said I knew the line could do 110 as my install engineer showed me.  I was basically been fed information similiar to what bald eagle posted that its normal for a line to slow down after install as its by design.  the engineer visiting even claimed my initial 80 sync was impossible and thats on FTTP only. Welcome to BT fault resolution *sighs*.

Then I decided to let BT know I am a samknows tester, suddenly the guy decides I merit a new engineer so one is booked again.  He comes today, changes the cable from my pole and I think great someone who is motivated.  I also told this engineer I had the modem unlocked and I am not in the mood for fake information.

So my stats prior to the cable swap were 66/20 with 68/27 attainable.  My line is fast path still since the last engineer but on a banded profile capped to 74 down.  After the cable swap even with higher attenuation my attainable jumps to 97/39 yeah!! but with sync of 74mbit due to the banding.  fixed?  Sadly not.  BT in their wisdom decide even tho he has done the work to put in a new cable of the pole I had to be switched back to the dropwire that I was sharing with my neighbour in the above flat. SO I am back on my old lower sync.  I argued with a guy over the phone (I think his manager) for 20 minutes but the decision stands, back to shared dropwire.  The guy who booked the engineer from the chairmans office said he will get back to me, I said dont waste your time, get me quote for dedicated dropwire.  He said will ring me back tommorow.

Incidently after finding in BT's t&c's that they already breached my contract by refusing to fix previously I have already been offered a get out fo my entire contract without penalty and given 3 months free broadband, they have pretty much admitted the fault by their actions but refuse to fix it.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on May 20, 2013, 10:38:38 PM

Working on VDSL is as the 'briefing' laid out stipulates. On a fault free circuit, you could have 10Meg at the EU's premises. If you then went to the DP or an Underground Joint, or the actual Cabinet, you would still see 10Meg.



An engineer visited today to 'investigate' my current speed having reduced to more than 25% less than my estimated speed.

He told me that DS speed is 27Mb at the cabinet yet his Exfo reported only 18845/5449 Kbps at my master socket.
He said that was normal & due to it travelling around 1300m from the cabinet & that sync speed at my home looked about right for a line of that length.

My HG612 was reporting sync speeds of 20764/4859 Kbps immediately before he unplugged it to plug in his Exfo.

Just before he left, my HG612 connected & reported sync speeds of 20667/4774 Kbps.


Could the engineer have been mistaken or does this suggest the line isn't actually as error-free as his PQT & Eclipse tests suggest?

When I also mentioned that Interleaving had recently been unexpectedly turned off, he said that's how VDSL2 connections always run i.e. on Fastpath.

Hmmm......................................... ???
Title: Re: My experience with the Huawei and ECI Modems
Post by: ryant704 on May 20, 2013, 11:18:07 PM
Eagle, all tests should be done with FastPath on though that isn't what he said but it could of been what he meant.
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on May 20, 2013, 11:58:30 PM
He told me that DS speed is 27Mb at the cabinet yet his Exfo reported only 18845/5449 Kbps at my master socket.  He said that was normal & due to it travelling around 1300m from the cabinet & that sync speed at my home looked about right for a line of that length.

I bet it was 27,400Kbps!  That's the maximum downstream bit rate used in a handful of the ~200 banded* channel-profiles [1] that Openreach can bind to a VDSL2 subscriber port.

In a sense, the problem is self-acknowledged. Insofar as you might expect closer to 27,400Kbps than 18,845Kbps.   Given that there are intermediate channel-profiles with maximum downstream bit rates closer to the one at which you currently sync.  Why wasn't your port bound to one of those lower speed profiles?  Because the DLM algorithm observed higher rates on your line in the past?

Have you given the ECI a try?  Aside the non-existent web user interface,  it is otherwise quite impressive in performance.

cheers, a

* in a sense, every channel-profile is "banded", even the 80/20, 40/10 and 40/2 profiles.  Those are the maximum possible bit rates in the "banding".   In many cases, the line could sync at a higher speed than that offered in the end-user contract.  In those cases, the maximum downstream rate is still capped or "banded" to 80/20, 40/10 or 40/2.

In your case, the maximum downstream bit rate (that's the upper edge of the "banding") of your latest fastpath channel-profile appears to be 27,400Kbps.  And that was the speed the engineer witnessed with his Exfo at the DSLAM.

[1] see attached
Title: Re: My experience with the Huawei and ECI Modems
Post by: burakkucat on May 21, 2013, 12:27:07 AM
A thoroughly confused b*cat goes to find his bed.  ???
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on May 21, 2013, 01:04:27 AM
@ Asbokid,

I have observed two quite different situations almost as if the DLM has a blacklist of performance criteria,
A "Good" line will adjust around a set of different sync speeds presumably as line conditions vary with every power-reset.
A "bad" line, usually due to some execrable installation procedures remains capped at e.g 15 Mbps when it should be around 40 Mbps according to the BT VDSL estimator. One possible difference could be one is with interleaving on and the other off.
I'll try to dig out some practical figures later today.

Kind reagrds,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on May 21, 2013, 08:02:18 AM
He told me that DS speed is 27Mb at the cabinet yet his Exfo reported only 18845/5449 Kbps at my master socket.  He said that was normal & due to it travelling around 1300m from the cabinet & that sync speed at my home looked about right for a line of that length.

I bet it was 27,400Kbps!  That's the maximum downstream bit rate used in a handful of the ~200 banded* channel-profiles [1] that Openreach can bind to a VDSL2 subscriber port.



You may well be right.

I don't have my current Profile Name from Plusnet, but this is how they reported it at one point - before the physical line problems were finally repaired during May 2012:-

Profile Name   13.7M-27.4M Downstream, Interleaving High - 0.128M-0.8M Upstream, Interleaving On
Time Stamp    2011-07-28T12:44:35


It would perhaps have been more helpful if the engineer had mentioned my PROFILE band rather than sync speed at the cabinet.

As you say, I suspect my profile is currently similarly banded, but with Interleaving OFF.

So, is it still likely that actual speed at the cabinet has negotiated downward to what my line can achieve i.e. identical to the actual speed I am seeing at home (still within the banded profile)?

Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 09:56:22 AM
Woah! ??? I'm with B*Cat here
Quote
A thoroughly confused b*cat
Me too, but I think this is a very important discussion that we're starting here about the FTTC DLM.

OK A, so
Quote
That's the maximum downstream bit rate used in a handful of the ~200 banded* channel-profiles [1] that Openreach can bind to a VDSL2 subscriber port.
IIUI right, this means that there are ~200 variations on a capped IP profile (of one kind or another, i.e. the parameters involved are not just restricted to max line sync rate).  Is there a list of them with the max sync rates anywhere?  From BE's and my own experience (and I'm sure Chrysalis could add to this too) between us we have (it seems) observed in DS 80, 67, 54, 35, and 27 (I will ignore US for the moment).

Then there's Walter's helpful observation
Quote
I have observed two quite different situations almost as if the DLM has a blacklist of performance criteria,
A "Good" line will adjust around a set of different sync speeds presumably as line conditions vary with every power-reset.
A "bad" line, usually due to some execrable installation procedures remains capped
I'm sure both BE and I (and a lot of others no doubt) would like to know what those performance criteria are that leaves us both unshakeably capped - and in BE's case it seems worse than that, in that it appears that he has a max capped value of 27 but still syncs >25% lower than that, which after 14 days, is by BTOR's definition a fault worthy of invesigation.
Without boring everyone with the details, my own experience is that my original profile was 80/20 with the attainables up around 92/33.  Then one day some clod was messing about in the cabinet.  Once at lunchtime when (s)he started on it, causing ~17 resyncs, and then at the end of the afternoon when (s)he finished, causing a further 9 resyncs.  Totally anomalous.  Didn't happen again.
Of course you (and I) would expect DLM to be upset by this, and it was.  It capped it at 35.  But as the 'fault' disappeared, it backed off to 54 3 days later, and to 67 a further 3 days later.  But that's where it's stayed - over a month later, with absolutely negligible and totally recovered error rates on fastpath with no INP.  Nothing it seems anymore will make it shift this cap.  It's as if, as Walter says, a single anomalous day (wholely outwith my control), has caused it to consign me to the bad boys list, even when attainables remain way above 80/20.  The profile it seems to be using has 12dB DS and 15dB US SNRms.  No wonder sync rates are suppressed.

Quote
Have you given the ECI a try?
No, but I do have one to hand. However do you seriously think that its potentially better performance will cause the DLM to remove the blacklisting?  I'd be willing to try it, and if it worked (which I have to say I would doubt), then I would quite happily send mine to BE to let him try to, if he wants.  Even now, if he wants - I can wait till later.

But if I have a reasoned complaint, it is this 'blacklisting' idea.  I expect DLM to adjust down and hopefully back up again ain the light of transient conditions.  That's what it's there for.  The problem is that despite the line characteristics returning to normal (i.e. pre-incident) it does not seem to back off to where it was previously.  If this hysteresis is displayed on every such occasion then we are all potentially consigned to a downward-spiral in our profiled rates.  :'(

Sorry BE if I've hijacked your problem, but I felt Asbo's and Walter's observations shouldn't be lost, as they are important to a lot of us, even though it doesn't of itself explain why you 25% below your profile.  :(

[EDIT] Chrysalis observed earlier in the thread
Quote
What are you speaking of is probably line banding which the new DLM does instead of adjusting target noise margins (I assume so it cant be overriden by people tweaking the noise margin CPE side).
To some extent I believe that this is so, but not entirely, as BE has also had fastpath removed.  But is that a temporary or a permanent change e.g. have BTOR updated the profiles recently?  :shrug2: I don't know but it is suspicious.

Simply using banded profiles with max sync rates like that is a very crude way of managing line conditions, but if they were doing that it might explain some things we are seeing e.g. reduced profile maxes while DLM still apparrently believes there is no need for either interleaving or INP.

The cynic in me wonders if BTOR are quietly banding everyone at the next nearest profile to the official BTOR 'Estimate'?  :o
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on May 21, 2013, 01:58:43 PM
I don't have my current Profile Name from Plusnet, but this is how they reported it at one point - before the physical line problems were finally repaired during May 2012:-

Profile Name   13.7M-27.4M Downstream, Interleaving High - 0.128M-0.8M Upstream, Interleaving On
Time Stamp    2011-07-28T12:44:35


It would perhaps have been more helpful if the engineer had mentioned my PROFILE band rather than sync speed at the cabinet.

Plusnet did disclose your channel-profile in so many words.  There are just a couple of channel-profile parameters absent from its report:  the exact interleaving delays, down and up, and the INP levels, down and up (and the reserved transmission rates).

It's understood that in the TR-129 channel-profiles used by Openreach, maximum interleaved-delay can be {0,8,16} millisecs for downstream and {0,8} for upstream.  And minimum INP level can be {0,3,4,5,6,7,8} protected symbols downstream and {0,4} symbols upstream.

Quote
As you say, I suspect my profile is currently similarly banded, but with Interleaving OFF.

This is a modification to a Huawei MA56xx channel-profile, to match your one above, but with interleaving off:  (not changed in the profile are your min/max upstream rates which have since gone up, too).

Code: [Select]
MA5616(config)#vdsl channel-profile modify 999
  Start modifying profile 999. New setting will take effect automatically after the modification succeeds
  Press 'Q' to quit the current configuration and new configuration will be neglected

>  Data path mode 1-ATM, 2-PTM, 3-Both (1~3) [2]:
>  Will you set the minimum impulse noise protection? (y/n) [n]:y
>    Minimum impulse noise protection downstream:
>    1-noProtection    2-halfSymbol      3-singleSymbol     4-twoSymbols
>    5-threeSymbols    6-fourSymbols     7-fiveSymbols      8-sixSymbols
>    9-sevenSymbols    10-eightSymbols   11-nineSymbols     12-tenSymbols
>    13-elevenSymbols  14-twelveSymbols  15-thirteenSymbols 16-fourteenSymbols
>    17-fifteenSymbols 18-sixteenSymbols
>    Please select (1~18) [1]:
>    Minimum impulse noise protection upstream:
>    1-noProtection    2-halfSymbol      3-singleSymbol     4-twoSymbols
>    5-threeSymbols    6-fourSymbols     7-fiveSymbols      8-sixSymbols
>    9-sevenSymbols    10-eightSymbols   11-nineSymbols     12-tenSymbols
>    13-elevenSymbols  14-twelveSymbols  15-thirteenSymbols 16-fourteenSymbols
>    17-fifteenSymbols 18-sixteenSymbols
>    Please select (1~18) [1]:
>  Will you set interleaving delay parameters? (y/n) [n]:y
>    Maximum interleaving delay downstream (0~200 ms) [0]:
>    Maximum interleaving delay upstream (0~200 ms) [0]:
>  Will you set parameters for rate? (y/n) [n]:y
>    Minimum transmit rate downstream (32~200000 Kbps) [13700]:
>    Minimum reserved transmit rate downstream (13700~200000 Kbps) [13700]:
>    Maximum transmit rate downstream (13700~200000 Kbps) [27400]:
>    Minimum transmit rate upstream (32~200000 Kbps) [128]:
>    Minimum reserved transmit rate upstream (128~200000 Kbps) [128]:
>    Maximum transmit rate upstream (128~200000 Kbps) [800]:
>  Will you set rate thresholds? (y/n) [n]:y
>    Rate threshold downshift downstream (0~200000 Kbps) [0]:
>    Rate threshold upshift downstream (0~200000 Kbps) [0]:
>    Rate threshold downshift upstream (0~200000 Kbps) [0]:
>    Rate threshold upshift upstream (0~200000 Kbps) [0]:
>  Will you set PHY-R function? (y/n) [n]:n
>  Will you set erasure decoding? (y/n) [n]:n
>  Will you set SOS bit rate? (y/n) [n]:
>  Will you set the G.998.4 retransmission function? (y/n) [n]:
>  Will you set channel initialization policy selection? (y/n) [n]:
  Modify profile 999 successfully, and new setting is taking effect now
  The flow for the profile to take effect is complete

MA5616(config)#

All of those parameters (and more) are mutable though. E.g. there are no rigid figures for maximum or minimum transmission rates, or interleaving depths, etc.  Openreach can just define new channel-profiles with new parameters, whenever needed.

And at some point the configuration of the DSLAMs will shift from the TR-129 DSL Management Model to the newer TR-165 Vector Profiling which has even more config tweaks!

Such is the beauty of a bespoke, centrally-controlled DLM algorithm.   :D

Quote
So, is it still likely that actual speed at the cabinet has negotiated downward to what my line can achieve i.e. identical to the actual speed I am seeing at home (still within the banded profile)?

Unless your D-side was zero centimetres long, the sync speed measured at home will always be lower than the sync speed measured at the cabinet, with one big caveat. 

The only time that the sync speed at home will match the speed at the cabinet is when it has hit the maximum transmission rate/s defined in the channel-profile.

If the sync speeds would otherwise exceed those maximums then the line will be banded or capped to those maximum rates (e.g. 27400/13700 in your case).

And that is the circumstance when the speeds measured at home are identical to those measured at the cabinet, as per the engineers' note from Openreach, posted by BlackSheep.

cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 02:21:41 PM
Quote
Openreach can just define new channel-profiles with new parameters, whenever needed.
that's what worries the hell out of me!  :o  I'm off to plusnet to ask for the name of mine ....

Quote
Such is the beauty of a bespoke, centrally-controlled DLM algorithm.
Possibly, but only in the hands of people who understand what they are doing.  :(  While there may well be teflon-heads at Martlesham who might, I suspect that the 'portfolio' of profiles available are as likely as much to have been 'influenced' by the marketing department as the technologists.  (OR are no different from anybody else in that respect  :))

As I ventured above, IMO, using crude max DS transmit rate (i.e. sync) is not a very finessed way of managing line conditions. But since SNRm does not appear to form a direct part of the profile, I guess DLM must have to calculate a rough SNRm to achieve the desired max rate once it knows from the training period what the likely bit loadings would otherwise be?  :(

This may explain a lot, including a weird square wave of about 0.5dB in SNRm that I get, which may simply be the DLM adjusting the SNRm to match max rate in the face of bitswapping on the line upsetting it's calculations.  ::)

I think we may collectively be onto something here, and I do think that recently there may have been changes in the centrally applied portfolio, as LOTS of people have been reporting changes of behaviour from their DSLAM.  At least 3 on this thread alone!
Title: Re: My experience with the Huawei and ECI Modems
Post by: ryant704 on May 21, 2013, 02:29:26 PM
I'm on the TR-3 profile at least that is what I was told from BT when I was having speed issues which is capped at 18Mbps, not sure what profile I'm on currently but now syncing back at 26Mbps again...
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on May 21, 2013, 03:35:24 PM

since SNRm does not appear to form a direct part of the profile, I guess DLM must have to calculate a rough SNRm to achieve the desired max rate once it knows from the training period what the likely bit loadings would otherwise be?  :(

Target SNR margin is defined in the TR-129 line-profile, rather than in the TR-129 channel-profile (the avenue that Openreach appears to use for dynamically tweaking line parameters).

Those two profiles, line- and channel-, are combined to form a line-template. And that template is bound to the subscriber port at activation.   If the template is changed in any way, the line has to be re-trained.   So when spontaneous re-trains occur, often during the early hours, that's probably the DLM algorithm changing the channel-profile element of a user's line-template.

Aside the fact that TSNRMs are defined in a separate configuration profile, there's no technical limitation to prevent SNR margins from also being tweaked on a per-line basis.   Perhaps that's where things are heading, if and when Openreach opts for TR-165 Vector Profiling (nothing to do with "vectoring").

TR-165 which is described in [1] has ten different profiles, including an SNRM profile. Again, these profiles are formed into a template and bound to a subscriber port at activation:

(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww2.picturepush.com%2Fphoto%2Fa%2F13122925%2Fimg%2Fvdsl-profiles%2Ftr-165-profiles-flowchart.png&hash=aed29bd2a1c71c19d6a88d630f5e3211c1dd9b60) (http://picturepush.com/public/13122925)

TR-165 Vector Profiling is for the future. Though as Openreach already configures line with TR-129, there are a host of other parameters that can be tweaked simultaneous to the max and min data rates (the "banding").

Presumably, the rationale is that this potentially makes it much more powerful DLM system than one that just tweaks TSNRM.

cheers, a

[1] http://www.broadband-forum.org/technical/download/TR-165.pdf
Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on May 21, 2013, 03:49:49 PM
Just for info ......... there are 36 levels of banding that can be applied by Rambo, from 0.125Kbps up to 80Meg.
The same system has three levels of Interleaving shown to us a '1'- No Interleaving, '1'- Low Interleaving, '1'- High Interleaving.

Cheers.
Title: Re: My experience with the Huawei and ECI Modems
Post by: burakkucat on May 21, 2013, 04:33:05 PM
The same system has three levels of Interleaving shown to us a '1'- No Interleaving, '1'- Low Interleaving, '1'- High Interleaving.

Eh?  ???  Should those integer parameters be '0', '1' and '2', perhaps?

b*cat feels the urge for another nap coming on . . .
Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on May 21, 2013, 04:38:43 PM
Ha ha, you would think, wouldn't you ?? It may be just how the 'Override' system is laid out at 'our' end and could quite possibly present itself as 1,2,4,8 ...... etc etc, or 0,1,2 ...... when you guys look at the Modems ??
But, it is as I quoted above.

.......................... aaaaand sleep !!!  ;D
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on May 21, 2013, 05:10:32 PM
Just for info ......... there are 36 levels of banding that can be applied by Rambo, from 0.125Kbps up to 80Meg.
The same system has three levels of Interleaving shown to us a '1'- No Interleaving, '1'- Low Interleaving, '1'- High Interleaving.

Cheers.

So the combinations are:
But some combinations are not configurable (invalid).

E.g. we can't have downstream INP with no (0ms) downstream interleaving-delay (fast-path) [1]

cheers, a

[1] http://forum.kitz.co.uk/index.php?action=dlattach;topic=12463.0;attach=8840


edit: correction in INP vector
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 05:11:07 PM
Just for info ......... there are 36 levels of banding that can be applied by Rambo, from 0.125Kbps up to 80Meg.
The same system has three levels of Interleaving shown to us a '1'- No Interleaving, '1'- Low Interleaving, '1'- High Interleaving.
That seems to correspond to something I've seen elsewhere, where (it is said) that the ISP can request on behalf of the EU one of 3 VDSL profiles Gaming (No interleaving?), Standard (Low), and Stable(High).  :)
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 05:17:45 PM
Sorry Guys, I will need to catch up on Asbo and other's latest posts in a mo, as I am rushing to post some interesting news from Plusnet.  Here's my profile:
33M-67M Downstream, Interleaving Off - 10M-20M Upstream, Interleaving Off
2013-05-21T14:44:05

The timestamp is interesting as it probably marks the start of a 14day DLM review period.  [EDIT] or it could just be the time that plusnet extracted it!!!! ::) [/EDIT] Now here's the resyncs from BE's  ever-helpful stats:
08/04/2013 20:09 - RESYNC detected (DS 79999 Kbps, US 20000 Kbps) since the previous ongoing data harvest (DS 52358 Kbps, US 20000 Kbps)
09/04/2013 05:26 - RESYNC detected (DS 35000 Kbps, US 20000 Kbps) since the previous ongoing data harvest (DS 79999 Kbps, US 20000 Kbps)
11/04/2013 03:54 - RESYNC detected (DS 54000 Kbps, US 20000 Kbps) since the previous ongoing data harvest (DS 35000 Kbps, US 20000 Kbps)
14/04/2013 05:53 - RESYNC detected (DS 66997 Kbps, US 20000 Kbps) since the previous ongoing data harvest (DS 54000 Kbps, US 20000 Kbps)
01/05/2013  17:56 - RESYNC detected (DS 66969 Kbps, US 20000 Kbps) since the previous ongoing data harvest (DS 66997 Kbps, US 20000 Kbps) - 612+New BLOB at this point
17/05/2013 15:36 - RESYNC detected (DS 66997 Kbps, US 20000 Kbps) since the previous ongoing data harvest (DS 66969 Kbps, US 20000 Kbps) - 622 at this point

I'll sit back and let the rest of you tell me what you make of that first. Remember 09/04/2013 is the day after somebody'd been sleeping in my cabinet!!!!
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 05:29:39 PM
there are 36 levels of banding that can be applied by Rambo, from 0.125Kbps up to 80Meg.
You must be refering to DS then? Are these tabulated anywhere (like here in Kitz perhaps? ;)) in a form like the ones quoted by PlusNet?  Does every DS band have a fixed corresponding US band?  If not, are we talking 36 DS x ?? US combinations?  ???
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on May 21, 2013, 05:39:49 PM
Ha ha, you would think, wouldn't you ?? It may be just how the 'Override' system is laid out at 'our' end and could quite possibly present itself as 1,2,4,8 ...... etc etc, or 0,1,2 ...... when you guys look at the Modems ??
But, it is as I quoted above.


On my own connection, I have seen DS Interleaving depths of:-

1 - Fastpath.
16 - Presumed to be Low.
between 400 & 500 - Presumed to be Low?
upward of 1600 - Presumed to be High.

I have seen various other depths as reported in stats from other users.

I kind of assumed there would also be a Medium band, but it now appears that isn't the case.

I can't recall the highest I have seen, but from memory it was in excess of 1900.

So, within the No Interleaving, Low & High bands there must be a certain cut-off point.
I did ask Plusnet if they could confirm the cut-off points some time ago, but they didn't have that information to hand & seemed reluctant to ask BT.


Mrs. Eagle has recently become obsessed with Candy Crush.
I wonder if DLM spotted that & thus decided to give us the 'Gaming' profile i.e. Interleaving OFF.  ::) :no: :lol:

I really can't fathom why my line that has had various depths of interleaving applied throughout its lifetime (apart from the first few days following each DLM reset/recalc) recently had Interleaving turned OFF, unless the speed is now so low that it isn't actually needed.

Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 05:59:22 PM
So the combinations are:
  • 36 transmission rate bands (an extendable? range of max and min down- and upstream rates);
  • 3 choices of maximum interleaved-delay (no=0ms, low=8ms and high=16ms) in the downstream;
  • 2 levels of max interleaved-delay (0ms and 8ms) in the upstream; and
  • 7 levels of INP protection (from no protection to 10 symbols)
What I'm wondering  :hmm: is whether ATM they are only really using (some) of the first in the DLM, and none of the rest, and that is possibly the change that a lot of people are reporting.  So as BE says, he has seen different interleaving depths in the past, but all of a sudden he's on fastpath but with a restrictive banding?
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on May 21, 2013, 05:59:45 PM
I don't have my current Profile Name from Plusnet, but this is how they reported it at one point - before the physical line problems were finally repaired during May 2012:-

Profile Name   13.7M-27.4M Downstream, Interleaving High - 0.128M-0.8M Upstream, Interleaving On
Time Stamp    2011-07-28T12:44:35


It would perhaps have been more helpful if the engineer had mentioned my PROFILE band rather than sync speed at the cabinet.

Plusnet did disclose your channel-profile in so many words.  There are just a couple of channel-profile parameters absent from its report:  the exact interleaving delays, down and up, and the INP levels, down and up (and the reserved transmission rates).


The example I cited was from before we had access to unlocked modems & their secrets.
I must have some more from when I was able to log my stats & will post an example or two if I can track any down.


I'll also ask Plusnet if they still have any record of the Profile Name from when my connection could sync at around 30Mb, just to see if it was something like a 15M-30M Profile i.e. my connection was performing very close to the top end of the banded profile.

Maybe it was a 20M-40M Profile & the speed loss over 100m to 1300m line length brought it down to 30Mb at my home.

The low upstream max of 0.8M was for a short period of particularly poor performance/faults.
At that time it was an 'up to' 40/2 service.
Nowadays it is an 'up to' 40/10 service.

Quote
Unless your D-side was zero centimetres long, the sync speed measured at home will always be lower than the sync speed measured at the cabinet, with one big caveat. 

The only time that the sync speed at home will match the speed at the cabinet is when it has hit the maximum transmission rate/s defined in the channel-profile.

If the sync speeds would otherwise exceed those maximums then the line will be banded or capped to those maximum rates (e.g. 27400/13700 in your case).

And that is the circumstance when the speeds measured at home are identical to those measured at the cabinet, as per the engineers' note from Openreach, posted by BlackSheep.


That's what I thought it should be.

Perhaps the Openreach note was somewhat ambigous in its wording.
It certainly caused a little head/fur scratching at the time  ;)
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 06:11:08 PM
Maybe it was a 20M-40M Profile & the speed loss over 100m to 1300m line length brought it down to 30Mb at my home.
I think getting and understanding that is part of the key here.  On the one the quoted to me today for my line, you can see that I am clearly maxing out their banding, and frankly would probably also max out a 67-80Mb band too, so why won't the DLM back off to that?  I can't see anything to prevent it? Not now anyway.  :(  However, it is certainly coincidental if not suspicious that that banding is closer to their 69Mb prediction rather than the reality.  :(
Title: Re: My experience with the Huawei and ECI Modems
Post by: ryant704 on May 21, 2013, 06:25:21 PM
Just for info ......... there are 36 levels of banding that can be applied by Rambo, from 0.125Kbps up to 80Meg.
The same system has three levels of Interleaving shown to us a '1'- No Interleaving, '1'- Low Interleaving, '1'- High Interleaving.
That seems to correspond to something I've seen elsewhere, where (it is said) that the ISP can request on behalf of the EU one of 3 VDSL profiles Gaming (No interleaving?), Standard (Low), and Stable(High).  :)

That sounds like the 3 Default DLM profiles which are Standard, Stable and Speed.

Source: http://www.openreach.co.uk/orpg/home/products/super-fastfibreaccess/fibretothecabinet/fttc/downloads/GEA_FTTC_4.pdf
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on May 21, 2013, 06:30:13 PM
Yep Ryan, I think it was you I was referencing!  :)  Thanks for the info.  ;)
Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on May 21, 2013, 07:46:39 PM
there are 36 levels of banding that can be applied by Rambo, from 0.125Kbps up to 80Meg.
You must be refering to DS then? Are these tabulated anywhere (like here in Kitz perhaps? ;)) in a form like the ones quoted by PlusNet?  Does every DS band have a fixed corresponding US band?  If not, are we talking 36 DS x ?? US combinations?  ???

Colin, the US has 18 levels of banding, but just the 2 Interleave functions ........... 'Interleaving On', and , 'Interleaving Off'.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 03, 2013, 04:46:05 PM

Working on VDSL is as the 'briefing' laid out stipulates. On a fault free circuit, you could have 10Meg at the EU's premises. If you then went to the DP or an Underground Joint, or the actual Cabinet, you would still see 10Meg.



An engineer visited today to 'investigate' my current speed having reduced to more than 25% less than my estimated speed.

He told me that DS speed is 27Mb at the cabinet yet his Exfo reported only 18845/5449 Kbps at my master socket.
He said that was normal & due to it travelling around 1300m from the cabinet & that sync speed at my home looked about right for a line of that length.

My HG612 was reporting sync speeds of 20764/4859 Kbps immediately before he unplugged it to plug in his Exfo.

Just before he left, my HG612 connected & reported sync speeds of 20667/4774 Kbps.


Could the engineer have been mistaken or does this suggest the line isn't actually as error-free as his PQT & Eclipse tests suggest?

When I also mentioned that Interleaving had recently been unexpectedly turned off, he said that's how VDSL2 connections always run i.e. on Fastpath.

Hmmm......................................... ???


question how can a cabinet only get 27mbit sync? its a effective 0m length? or at least the length between PCP and FTTC cab.  Or is the line banded at 27mbit?
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 03, 2013, 04:55:46 PM


[EDIT] Chrysalis observed earlier in the thread
Quote
What are you speaking of is probably line banding which the new DLM does instead of adjusting target noise margins (I assume so it cant be overriden by people tweaking the noise margin CPE side).
To some extent I believe that this is so, but not entirely, as BE has also had fastpath removed.  But is that a temporary or a permanent change e.g. have BTOR updated the profiles recently?  :shrug2: I don't know but it is suspicious.

Simply using banded profiles with max sync rates like that is a very crude way of managing line conditions, but if they were doing that it might explain some things we are seeing e.g. reduced profile maxes while DLM still apparrently believes there is no need for either interleaving or INP.

The cynic in me wonders if BTOR are quietly banding everyone at the next nearest profile to the official BTOR 'Estimate'?  :o

Ironically its a way to claw out of BT infinity contract without penalty.

BT state "We wont slow you down"

Banding does exactly that. (interleaving does also).  i have already tested it, I was given a copout of my contract simply because DLM "slowed me down".  If they had to keep it legal, then everyone would have a max banded profile, interleaving would probably have to be able to be reset on user request also.
Title: Re: My experience with the Huawei and ECI Modems
Post by: ryant704 on June 03, 2013, 05:12:47 PM
The DLM can only sync to maximum rate of the band that has been applied (This is what the NGA Helpdesk told the engineer). My line had a profile assigned called TR03 (301) which was incorrect for my line, it was then applying a 7Mbps - 19Mbps band. It would keep syncing to the exact same sync (19Mbps with a 18.42 bRAS Profile) and band after full DLM resets, this went on for around 2 months. The NGA helpdesk then said it assigned a different profile (Shame they didn't tell me the name, was Kevin from BT care that did before and I was moved on to the ELC Team), the 7Mbps - 19Mbps band was no longer being used. This leading to my speed returning to the 25/27Mbps mark. Though 2 days later a 15Mbps cap was applied to my line from Wholesale... that's going off-topic though!



[EDIT] Chrysalis observed earlier in the thread
Quote
What are you speaking of is probably line banding which the new DLM does instead of adjusting target noise margins (I assume so it cant be overriden by people tweaking the noise margin CPE side).
To some extent I believe that this is so, but not entirely, as BE has also had fastpath removed.  But is that a temporary or a permanent change e.g. have BTOR updated the profiles recently?  :shrug2: I don't know but it is suspicious.

Simply using banded profiles with max sync rates like that is a very crude way of managing line conditions, but if they were doing that it might explain some things we are seeing e.g. reduced profile maxes while DLM still apparrently believes there is no need for either interleaving or INP.

The cynic in me wonders if BTOR are quietly banding everyone at the next nearest profile to the official BTOR 'Estimate'?  :o

Ironically its a way to claw out of BT infinity contract without penalty.

BT state "We wont slow you down"

Banding does exactly that. (interleaving does also).  i have already tested it, I was given a copout of my contract simply because DLM "slowed me down".  If they had to keep it legal, then everyone would have a max banded profile, interleaving would probably have to be able to be reset on user request also.

I've always agreed on this, I've asked BT this question. Here is the response (partly)...

"As you’ve mentioned, we can change the preference between Standard, Stable and Speed but in practice this will have little impact on the sync rate."

Then when the engineer was talking to the NGA helpdesk I got him to ask a couple of questions for me on the DLM (he was interested as well). He said there are many profiles that ISP use, none uses the default ones offered by Openreach, each ISP modifies the ones that Openreach offer though the default ones from Openreach will do exactly as they sound. He then mentioned you could see a speed difference of around 5Mbps if you're on the Speed profile instead of the Stable profile (note he wasn't talking about my line).

He then proceeded to talk on about Crosstalk, he stated if all people were on the "Speed" profile the service would degrade to a slower standard than if it was on a managed service. He said because everyone would be on "FastPath" there would be a higher number of errors this leading to more crosstalk? (First I've ever heard of this, I'm not sure if it's true as it wouldn't be the first time I've been lied to). Then proceeds to tell me that this would degrade the service to a slower rate if it wasn't managed the way it is.
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 03, 2013, 05:13:12 PM
question how can a cabinet only get 27mbit sync? its a effective 0m length? or at least the length between PCP and FTTC cab.  Or is the line banded at 27mbit?
Of course it's banded (i.e. a profile with max/min sync rates has been applied by DLM)

To paraphrase Asbokid:

The only time that the sync speed at home will match the speed at the cabinet is when it has hit the maximum transmission rate/s defined in the channel-profile.

If the sync speeds would otherwise exceed those maximums then the line will be banded or capped to those maximum rates.

And that is the circumstance when the speeds measured at home are identical to those measured at the cabinet, as per the engineers' note from Openreach.
 
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 03, 2013, 05:28:21 PM
There is more discussion around profiles and DLM here http://forum.kitz.co.uk/index.php/topic,12535.0.html (http://forum.kitz.co.uk/index.php/topic,12535.0.html)

Asbokid has also listed references to BT's DLM patents (as originally discovered by 7LM) here http://forums.thinkbroadband.com/fibre/4240841-dlm-fault-recovery.html?page=1#Post4240966
 (http://forums.thinkbroadband.com/fibre/4240841-dlm-fault-recovery.html?page=1#Post4240966)
It is likely that the framework described therein has not changed substantially, but the contents of the profiles used would certainly seem to have been altered to use sync rate banding rather than SNRm (for example) as the means of controlling the stability of the line.

Ryan, FYI, it describes:
a) how differing error rates might be applied to the 3 EU requested stability levels you cited, and
b) how the requested stability level affects the manner and time-frame over which DLM steps the profiles down and back up again in the light of changing line conditions (or at least, how it ought to do that)!
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 04, 2013, 08:19:49 AM
@ Colin,

Here is one we prepared earlier (Thanks as usual to to Eagles, pussies and naughty children !)

A newly commissioned service under 200 m from the FTTC had a sync speed of 90.41 Mbps on 15 January 2013 but after the training period it adjusted to the channel profile and is now 79.997 Mbps.
Oh what a lucky chap !

Kind regards,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 04, 2013, 09:01:31 AM
@ Colin,

Here is one we prepared earlier (Thanks as usual to to Eagles, pussies and naughty children !)

A newly commissioned service under 200 m from the FTTC had a sync speed of 90.41 Mbps on 15 January 2013 but after the training period it adjusted to the channel profile and is now 79.997 Mbps.
Oh what a lucky chap !
Yes, I remember it well.  So was mine until somebody fidgetted around in the cabinet on 08/04/2013.  >:(
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 04, 2013, 10:10:05 AM
@ Colin,

You're not the only one !

http://www.ewhurst-broadband.org.uk/?p=3528&cpage=1#comment-730

Kind regards,
Walter
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 04, 2013, 11:17:58 AM
You're not the only one !

http://www.ewhurst-broadband.org.uk/?p=3528&cpage=1#comment-730

No doubt, but what has happened to me and others is not remotely similar to that report (other than experiencing a reduction).  There was no progressive reduction over time, just the immediate application of a lower banded profile in the face of a transient disturbance to the line.

IMO in my case it has nothing at all to do with FEXT or DPBO.  It is just a flaw in DLM which, for reasons we would all like to know, is simply refusing to back off on a perfectly respectable line with a BER currently estimated between 5*10^-11 and 2*10^-8, either of which are way above the alleged 10^-7 BER of a good line.

In other words, the profile is 'stuck' maxing out the profile max sync, while still only on an RCO of 73%.  It appears that both BlackSheep and Ryant704 were also stuck until their lines were reset, when their sync rose to the level their lines were capable of.  IMO, no one should be stuck on a profile which they max out, other than the current 80/20 exception.

While the product is sold as 80/20, I don't have any argument with a profile banding that results in a 79.997 actual sync on those lines that are capable of it.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Ixel on June 04, 2013, 11:35:41 AM
You're not the only one !

http://www.ewhurst-broadband.org.uk/?p=3528&cpage=1#comment-730

No doubt, but what has happened to me and others is not remotely similar to that report (other than experiencing a reduction).  There was no progressive reduction over time, just the immediate application of a lower banded profile in the face of a transient disturbance to the line.

IMO in my case it has nothing at all to do with FEXT or DPBO.  It is just a flaw in DLM which, for reasons we would all like to know, is simply refusing to back off on a perfectly respectable line with a BER currently estimated between 5*10^-11 and 2*10^-8, either of which are way above the alleged 10^-7 BER of a good line.

In other words, the profile is 'stuck' maxing out the profile max sync, while still only on an RCO of 73%.  It appears that both BlackSheep and Ryant704 were also stuck until their lines were reset, when their sync rose to the level their lines were capable of.  IMO, no one should be stuck on a profile which they max out, other than the current 80/20 exception.

While the product is sold as 80/20, I don't have any argument with a profile banding that results in a 79.997 actual sync on those lines that are capable of it.

Bit like mine, 60/20 instead of what I could get (unless interleaving kicked in) 80/20 due to the attainable being around 91/27. Tried getting BT Business to do what the engineer couldn't do due to lack of a special number that identified my circuit but it was more or less trying to pull teeth. Had a follow up call month or so later regarding my rating of the call being negative only to be told the same information and therefore wasting both my time and the person's time that phoned me back, I quote "Openreach won't reset it because your line is currently achieving a few megabits above your estimate, despite what the engineer may have showed or told you". I had wondered if I should've gone on the BT forum (business one that is) and contacted the moderators like some people do on the residential BT forum. But either way I imagine it'll require an engineer to come out, and given I have no fault I couldn't really expect one to come out just to reset DLM on my line without being charged a hefty fee.
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 04, 2013, 05:06:09 PM
given I have no fault I couldn't really expect one to come out just to reset DLM on my line without being charged a hefty fee.
In all honesty I don't think they would do it even if you offered to pay them, as if it did 'fix' a stuck profile, it would open them up to the not-entirely-unjustified accusation that a 'stuck' profile was in fact the only thing wrong with the line. ::)

It seems the perverse response to solving the 'up to xMb/s' complaints is to manage expectations downwards through the use of 'estimates'.  But why stop there, eh? Why leave your estimate at 60/20, when they could make it 15/2?  after all there's about as much justification given for either.  That would make life a lot easier for some people, but then it might just be open to a complaint that an 'up to 80/20' service was equally misleading.

And as you will find on other threads, there has indeed been a fair degree of 're-estimating' downward going on recently.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Ixel on June 04, 2013, 05:08:34 PM
given I have no fault I couldn't really expect one to come out just to reset DLM on my line without being charged a hefty fee.
In all honesty I don't think they would do it even if you offered to pay them, as if it did 'fix' a stuck profile, it would open them up to the not-entirely-unjustified accusation that a 'stuck' profile was in fact the only thing wrong with the line. ::)

It seems the perverse response to solving the 'up to xMb/s' complaints is to manage expectations downwards through the use of 'estimates'.  But why stop there, eh? Why leave your estimate at 60/20, when they could make it 15/2?  after all there's about as much justification given for either.  That would make life a lot easier for some people, but then it might just be open to a complaint that an 'up to 80/20' service was equally misleading.

And as you will find on other threads, there has indeed been a fair degree of 're-estimating' downward going on recently.

True, well when my contract is up I'll probably move to Plusnet (cheaper for one reason), I assume with a migration the DLM will be reset again.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 04, 2013, 06:20:54 PM
The DLM can only sync to maximum rate of the band that has been applied (This is what the NGA Helpdesk told the engineer). My line had a profile assigned called TR03 (301) which was incorrect for my line, it was then applying a 7Mbps - 19Mbps band. It would keep syncing to the exact same sync (19Mbps with a 18.42 bRAS Profile) and band after full DLM resets, this went on for around 2 months. The NGA helpdesk then said it assigned a different profile (Shame they didn't tell me the name, was Kevin from BT care that did before and I was moved on to the ELC Team), the 7Mbps - 19Mbps band was no longer being used. This leading to my speed returning to the 25/27Mbps mark. Though 2 days later a 15Mbps cap was applied to my line from Wholesale... that's going off-topic though!



[EDIT] Chrysalis observed earlier in the thread
Quote
What are you speaking of is probably line banding which the new DLM does instead of adjusting target noise margins (I assume so it cant be overriden by people tweaking the noise margin CPE side).
To some extent I believe that this is so, but not entirely, as BE has also had fastpath removed.  But is that a temporary or a permanent change e.g. have BTOR updated the profiles recently?  :shrug2: I don't know but it is suspicious.

Simply using banded profiles with max sync rates like that is a very crude way of managing line conditions, but if they were doing that it might explain some things we are seeing e.g. reduced profile maxes while DLM still apparrently believes there is no need for either interleaving or INP.

The cynic in me wonders if BTOR are quietly banding everyone at the next nearest profile to the official BTOR 'Estimate'?  :o

Ironically its a way to claw out of BT infinity contract without penalty.

BT state "We wont slow you down"

Banding does exactly that. (interleaving does also).  i have already tested it, I was given a copout of my contract simply because DLM "slowed me down".  If they had to keep it legal, then everyone would have a max banded profile, interleaving would probably have to be able to be reset on user request also.

I've always agreed on this, I've asked BT this question. Here is the response (partly)...

"As you’ve mentioned, we can change the preference between Standard, Stable and Speed but in practice this will have little impact on the sync rate."

Then when the engineer was talking to the NGA helpdesk I got him to ask a couple of questions for me on the DLM (he was interested as well). He said there are many profiles that ISP use, none uses the default ones offered by Openreach, each ISP modifies the ones that Openreach offer though the default ones from Openreach will do exactly as they sound. He then mentioned you could see a speed difference of around 5Mbps if you're on the Speed profile instead of the Stable profile (note he wasn't talking about my line).

He then proceeded to talk on about Crosstalk, he stated if all people were on the "Speed" profile the service would degrade to a slower standard than if it was on a managed service. He said because everyone would be on "FastPath" there would be a higher number of errors this leading to more crosstalk? (First I've ever heard of this, I'm not sure if it's true as it wouldn't be the first time I've been lied to). Then proceeds to tell me that this would degrade the service to a slower rate if it wasn't managed the way it is.

When thinking about it a bit more, BT are sort of right.

Its actually openreach who slow down the service via DLM, the contract for the consumer is with BT retail, so BT can simply state we have not slowed you down in that regard.  So I guess I did get lucky when I was given a get out of jail card on my contract for DLM.

However an isp lieing to you about how vdsl works (eg. stating its acceptable for attainable speeds to drop off from 110+ to 65mbit) which in turn serves to lower expectations and accept the lower speed in a legal sense can be treated as slowing down the service and as such BT in breach of contract.  Just not so clear cut. 

errors themselves do not cause crosstalk, what causes crosstalk is the signal itself when it collides with another signal.  There are mechanisms to reduce crosstalk BT probably use such as twisting the pairs, and reducing dsl signal power, I expect they also vary the power pattern on adjacent lines to also minimise crosstalk.  Capping line speeds will only reduce crosstalk if the signal power is also reduced.  So eg. banding a line but leaving it on full power with a high snrm wont reduce crosstalk.  asbokid or someone else might correct me if I am wrong, but I think I am right.
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 04, 2013, 07:51:03 PM
@ Colin re our last two interchanges:-

When I last spoke to Azzaka probably around last Christmas he said quite categorically that the ONLY way of resetting a banded profile was to request a BT O site visit and that, provided the VDSL service passed all the line tests, that engineer was then able to request a reset, but NOT before. This particular conversation happened whilst I was supervising a Zen upgrade from 2 / 40 to 10 / 40.
Incidentally that Zen service is now sitting with another fixed Sync speed of 25.003 Mbps whilst another service two doors away from the same DP also on a single span drop is only running at 18.576 Mbps on a BT Retail service.
As you will expect that Zen user does not want to tempt the oracles by requesting yet another reset !

Kind regards,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on June 04, 2013, 08:32:14 PM
errors themselves do not cause crosstalk, what causes crosstalk is the signal itself when it collides with another signal.  There are mechanisms to reduce crosstalk BT probably use such as twisting the pairs, and reducing dsl signal power, I expect they also vary the power pattern on adjacent lines to also minimise crosstalk.  Capping line speeds will only reduce crosstalk if the signal power is also reduced.  So eg. banding a line but leaving it on full power with a high snrm wont reduce crosstalk.  asbokid or someone else might correct me if I am wrong, but I think I am right.

That does sound right, Chrysalis.  I'm sure you've studied this for longer and know much more about the subject than me though!   It is a good question:  Does limiting the maximum transmission rates through the DSLAM channel-profile, in itself limit crosstalk?  Is data (if only sync data) still modulated on those unused tones and unused decision points in the QAM constellation maps?  If there is no modulated data on a tone, does an unmodulated carrier signal by itself contribute to crosstalk?   :shrug2:

cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 04, 2013, 09:27:07 PM
Its a good question just I think 'any' signal whether used for data or not is noise to another line.

If we look at the hg612 graphs eg. there is a graph that shows the snr, not snrm but the entire snr.  that is the DSL signal.  If a line is banded that snr does not decrease, it stays the same size. A line downgraded to 40/10 will have the same snr as it did on 80/20. As BT keep it on profile 17 and I believe do not reduce the power.  that snr is available for use by the modem/dslam at anytime eg. bitswapping can move bits around to utilise spare snr.

This may be wrong its just how I see it.
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 04, 2013, 09:48:01 PM
Well, I hate to disagree, but I don't think that's entirely right.  Short of Vectoring I don't think the DLM will vary power patterns on adjacent lines other than DPBO & PSD masks.  I do agree that banding the line is unlikely to reduce crosstalk much, if at all.

However, I have come across some recent research that might form a basis for determining if crosstalk levels are or are not significantly affecting a line.  Can't remember the guy's name at the mo, but I think it began with an A.  ;) :)

Anway, his research is here: http://forum.kitz.co.uk/index.php/topic,12300.45.html (http://forum.kitz.co.uk/index.php/topic,12300.45.html) @ post 48
Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 04, 2013, 10:04:19 PM
When I last spoke to Azzaka probably around last Christmas he said quite categorically that the ONLY way of resetting a banded profile was to request a BT O site visit and that, provided the VDSL service passed all the line tests, that engineer was then able to request a reset, but NOT before. This particular conversation happened whilst I was supervising a Zen upgrade from 2 / 40 to 10 / 40.
Incidentally that Zen service is now sitting with another fixed Sync speed of 25.003 Mbps whilst another service two doors away from the same DP also on a single span drop is only running at 18.576 Mbps on a BT Retail service.
As you will expect that Zen user does not want to tempt the oracles by requesting yet another reset !
Hi Walter.  Yes, I understand the points you are making.  :)

However, it would help to know whether either of these two lines are maxing out their current profiles and/or capability or not?  i.e. what are their respective RPO & RCO %s?  Do you know?
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 04, 2013, 11:12:13 PM
Hi Colin,

Sadly no, as both are ECI modems on to an ECI DSLAM.
I've not yet been brave enough to try a different extraction method.
I might be able to persuade the faster one to let me disturb his connection with an unlocked Huawei, but he won't thank me for screwing up his quite reasonable connection for this line length.

Kind regards,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: ColinS on June 05, 2013, 12:04:32 AM
Sadly no, as both are ECI modems on to an ECI DSLAM.
I've not yet been brave enough to try a different extraction method.
I might be able to persuade the faster one to let me disturb his connection with an unlocked Huawei, but he won't thank me for screwing up his quite reasonable connection for this line length.
Sure, no problems.  I was just curious.
Title: Re: My experience with the Huawei and ECI Modems
Post by: snadge on June 05, 2013, 03:02:41 AM
just read through most of this... :graduate:

been a good read, I think I understood how it works as soon as BS said it (as it seemed the only logical way) and as I read on i was confirmed right :)  , the "banded profile" must be determined by DLM at time of connection, from the line stats it determines the best BP for that line and assigns it, connecting anywhere from the home to DSLAM the sync output is the same, totally understand that - but if you were to shift the house back (quite far) then DLM would see that it cannot operate a connection on that BP anymore and must lower it....and anywhere from the 'shifted house' to the DSLAM you would be the same new lower profile..  :graduate: ...least thats how I see it.

what concerns me is the amount of crosstalk that 'appears' to be picking up as more and more VDSL connections go live - it kinda makes me hope we DONT get FTTC if all ive got too look forward to is watching my 40Mb connection slowly dwindle away to 'slightly better' than top ADSL2+ speeds...  :no: whis is why they need to get Vectored VDSL installed ASAP... i heard Alcatel-Lucent had a design ready that didnt require any extra hardware installed (I think) just fw updates to customers routers (or was it customers needed new routers but PCP equipment didnt change?? cant remember)
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on June 05, 2013, 08:28:18 AM

what concerns me is the amount of crosstalk that 'appears' to be picking up as more and more VDSL connections go live - it kinda makes me hope we DONT get FTTC if all ive got too look forward to is watching my 40Mb connection slowly dwindle away to 'slightly better' than top ADSL2+ speeds...  :no:


My DS connection speed has reduced from around a sustainable 30Mbps (after my line was finally repaired) to less than 21Mbps - strongly suspected to be as a result of increased crosstalk.

Although that is very disappointing, due to distance (from the exchange for ADSL connections), it is still far better than the 1Mbps that my connection managed on ADSL.

Title: Re: My experience with the Huawei and ECI Modems
Post by: les-70 on June 05, 2013, 01:12:45 PM
  If there is no modulated data on a tone, does an unmodulated carrier signal by itself contribute to crosstalk? 

   I can't say for VSDL  but my ADSL line has some odd behaviour w.r.t one my neighbours which suggests that for ADSL it make no difference whether there is data on the line.

    I have been able to phone up and ask 6 neighbours if they would switch their modems on and off for me.  Five give a change in snr of less about 0.1db each but one neighbour gives  a drop of 1.4db.  That drop and the matching change in QLN do not vary at all once they are synced.   Apart from this drop of 1.4 the biggest single incremental change seen on my line is about 0.3db.   That 0.3db drop does not seem to be an immediate neighbour.    The peak to peak change ever seen in snr is a bit less than about 3db with half from one property!

  I don't know how bad an effect a spit pair can cause but I  wonder whether I share half of a pair with the offending neighbor.  Might this possible??
Title: Re: My experience with the Huawei and ECI Modems
Post by: asbokid on June 05, 2013, 01:34:09 PM
When I last spoke to Azzaka probably around last Christmas he said quite categorically that the ONLY way of resetting a banded profile was to request a BT O site visit and that, provided the VDSL service passed all the line tests, that engineer was then able to request a reset, but NOT before.

Hi Walter,

That must be down to BT's rules-and-regs, rather than any technical limitation? The DLM software runs centrally at some NOC (Martlesham?).

Every DSLAM has an inband management interface. The DSLAM, and each of its subscriber ports, are configured and re-profiled through SNMP by the (Java-based?) DLM application. 

So a DLM reset is all software-controlled, and requires no "truck roll".

Wonder why BT opted primarily for site visits, and the great cost they entail?

cheers, a
Title: Re: My experience with the Huawei and ECI Modems
Post by: snadge on June 05, 2013, 02:29:51 PM

what concerns me is the amount of crosstalk that 'appears' to be picking up as more and more VDSL connections go live - it kinda makes me hope we DONT get FTTC if all ive got too look forward to is watching my 40Mb connection slowly dwindle away to 'slightly better' than top ADSL2+ speeds...  :no:


My DS connection speed has reduced from around a sustainable 30Mbps (after my line was finally repaired) to less than 21Mbps - strongly suspected to be as a result of increased crosstalk.

Although that is very disappointing, due to distance (from the exchange for ADSL connections), it is still far better than the 1Mbps that my connection managed on ADSL.

very true - but its still a worrying trend - will my ADSL connection be affected also? (from others signing up to VDSL when its available) sounds like it will, but not as much as VDSL

I wonder if its going to get to the point where crosstalk impacts VDSL so badly (once all/most connections in a bundle are VDSL 'live') that speeds are well below par for whats classed acceptable for VDSL (just how bad can it get?) - any news on vectoring?


@ les-70 - I had a 'Split-Pair' last year and my connection dropped from 18Mb to 9-10Mb, QLN noise was really bad as noise cancellation could not work properly, I suppose it depends on the length of the "split pair" as to how bad an effect it has.
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 05, 2013, 03:57:21 PM
Hi Asbokid,

Yes I agree entirely.
It could be a straight commercial reason that BT O can always charge somebody for a site visit.

Another reason might be workload if every man and his dog were to request a reset.

A third could be the false assumption that BT ccts are in pristine condition and so should never need a reset which in any case might disturb other services in the same bundle.

Perhaps BS can shed some light on the subject ?

Kind regards,
Walter

Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 05, 2013, 07:06:30 PM
When I last spoke to Azzaka probably around last Christmas he said quite categorically that the ONLY way of resetting a banded profile was to request a BT O site visit and that, provided the VDSL service passed all the line tests, that engineer was then able to request a reset, but NOT before.

Hi Walter,

That must be down to BT's rules-and-regs, rather than any technical limitation? The DLM software runs centrally at some NOC (Martlesham?).

Every DSLAM has an inband management interface. The DSLAM, and each of its subscriber ports, are configured and re-profiled through SNMP by the (Java-based?) DLM application. 

So a DLM reset is all software-controlled, and requires no "truck roll".

Wonder why BT opted primarily for site visits, and the great cost they entail?

cheers, a

2 guesses.

1 - to reduce reset requests, making a hard task to even get to the point of asking for a reset is a big incentiveto isp's to tell customers no.
2 - to make sure all DLM requests are investigated for faults prior to requests to reset so BT can track better causes of DLM profile shifts.  This in turn helps #1 in particular which stops repeated requests for faulty lines would just get DLM'd again.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 05, 2013, 07:11:06 PM

what concerns me is the amount of crosstalk that 'appears' to be picking up as more and more VDSL connections go live - it kinda makes me hope we DONT get FTTC if all ive got too look forward to is watching my 40Mb connection slowly dwindle away to 'slightly better' than top ADSL2+ speeds...  :no:


My DS connection speed has reduced from around a sustainable 30Mbps (after my line was finally repaired) to less than 21Mbps - strongly suspected to be as a result of increased crosstalk.

Although that is very disappointing, due to distance (from the exchange for ADSL connections), it is still far better than the 1Mbps that my connection managed on ADSL.

very true - but its still a worrying trend - will my ADSL connection be affected also? (from others signing up to VDSL when its available) sounds like it will, but not as much as VDSL

I wonder if its going to get to the point where crosstalk impacts VDSL so badly (once all/most connections in a bundle are VDSL 'live') that speeds are well below par for whats classed acceptable for VDSL (just how bad can it get?) - any news on vectoring?


@ les-70 - I had a 'Split-Pair' last year and my connection dropped from 18Mb to 9-10Mb, QLN noise was really bad as noise cancellation could not work properly, I suppose it depends on the length of the "split pair" as to how bad an effect it has.

Its down to luck really.

BT in some areas appear to have very bad cabling in place, some pairs not twisted, possible undiagnosed/ignored split pair faults, high density cabling, poor joints and so on.  Whilst in other areas it can work well and people see minimal affect from crosstalk.

Instances where FTTC works same or worse then adsl I think is uncommon or even rare.  I am suffering from what looks like tons of crosstalk, about 40% of my signal gone to crosstalk but its still about 11-12 times faster than what I could achieve on the adsl downstream speed and about 15-20 times faster on the upstream as well as been significantly more stable.

The errors you get on your adsl service suggests you have a good D side which should help on FTTC peformance.
Title: Re: My experience with the Huawei and ECI Modems
Post by: snadge on June 09, 2013, 12:34:53 AM
@ Chrysalis  - I see, so if 40% of your speed is lost you get about 22Mbps on a 40Mb connection, and theres also the possibility that could get worse - like you say that is fine if before you had a really slow ADSL service, but for me getting 15-16Mbps throughput on ADSL, signing up to 40Mbps then seeing it dwindle away to 22Mbps would be very annoying as I would be paying a premium for something that was 1.5 times faster than what I was getting before, but has gone down to being 0.5 times faster than my old ADSL connection, not so much worth paying the extra for compared to someone who was say getting 3Mb ADSL - which initially a 40Mb connection would be 13 times faster then the ADSL connection, and when it dwindled to 22Mb its still 7.5 times faster than the old ADSL connection... so your paying premium to have internet 7.5 times faster than you had it before = worth it, but high speed ADSL connections = not so.
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 09, 2013, 04:24:13 PM
@ Chrysalis  - I see, so if 40% of your speed is lost you get about 22Mbps on a 40Mb connection, and theres also the possibility that could get worse - like you say that is fine if before you had a really slow ADSL service, but for me getting 15-16Mbps throughput on ADSL, signing up to 40Mbps then seeing it dwindle away to 22Mbps would be very annoying as I would be paying a premium for something that was 1.5 times faster than what I was getting before, but has gone down to being 0.5 times faster than my old ADSL connection, not so much worth paying the extra for compared to someone who was say getting 3Mb ADSL - which initially a 40Mb connection would be 13 times faster then the ADSL connection, and when it dwindled to 22Mb its still 7.5 times faster than the old ADSL connection... so your paying premium to have internet 7.5 times faster than you had it before = worth it, but high speed ADSL connections = not so.

Well not exactly.

Consider that BT are probably massively underestimating speeds, so people with bad crosstalk may hit the estimate, people with low levels of crosstalk will easily exceed the estimate.

I was estimated at 65.9 down 20 up
I am currently getting 66 down and 20 up.

I started of at 110 down and 36 up. (attainable) sync was 80/20.

So the 40% loss was a lot of what was over the 80mbit, and pretty much what I got above the estimate.

The amount BT have been underestimating speeds led me to make a comment previously on this forum suggesting that if someone is only hitting their estimate then they probably have a line fault or high levels of crosstalk, I think the estimates are set very conservative.  There is quite a few people getting at least 15mbit over their estimate.
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 09, 2013, 11:35:59 PM
@ Chrysalis,

However there are others on long lines and also long distances from the associated, but secret DP number, where the BT Wholesale estimator grossly exaggerates the estimated speed**. I expect we are the exception to the rule at present as there are comparatively few semi-rural FTTC services available. However this will change as the Local Authorities have awarded contracts to BT to provide some FTTC services but I suspect that, as many LAs include down to 2 Mbps asymmetric as Superfast, it is recognised that the rural success rate could be very much lower.

** Our worst example is at a location with three xDSL lines of about 2.25 km D side length. All were estimated to achieve a quite impossible 19 Mbps VDSL service. Fearing the worst we only installed one VDSL service which miraculously achieved 1.8 Mbps as one of the first on the FTTC. That has now dropped to 0.68 Mbps which, unsurprisingly, is lower than the other two ADSL services achieve on exchange lengths of nearly 6 km. We did try to get some improvement but to no avail. The estimator was, presumably manually, adjusted to 1 Mbps; HOWEVER the estimator STILL offers 19 Mbps for the other two. Even the latest downward adjustments have not reduced the figure from 19 Mbps.

I believe BS hinted that a revised estimator algorithm is being considered.

Kind regards,
Walter
Title: Re: My experience with the Huawei and ECI Modems
Post by: Chrysalis on June 10, 2013, 07:37:40 PM
I think for very long lines the estimator is broken.  So to me is an exception as most lines arent long enough for that scenario.

I believe the problem is the checker doesnt take into account that there is power cutback on the adsl tones, so on lines that can 'only' use those tones the estimate is completely wrong.
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 10, 2013, 10:31:16 PM
@chrysalis,

Power cut back could well compound the problem but I believe the estimator always calculates from the a DP and ignores line lengths thereafter. Furthermore it does not observe individual line conditions. I've noted many occasions of several lines connected to a known DP ALL yeild the same result. The other exceptions are some, but not all, LLU services. An old O2 line provides an estimate but, I suspect because of the inter-company hostility, TalkTalk / AOL lines refuse to provide the answer unless you enter the postcode address data instead.

Kind regards,
Walter
Title: Re: My experience with the Huawei and ECI Modems
Post by: Bald_Eagle1 on June 10, 2013, 10:48:46 PM
FWIW, there is a pub 426m closer to the cabinet than my master socket (measured with a trundle wheel).
i.e. it will be around only 600m or so from the cabinet.

Entering its phone no. it also has the same recently reduced estimated speed as for my connection:-

WBC FTTC Up to 23.3 Up to 5.4 -- Available



An engineer should have visited me today to check out a reason for these reduced speeds and estimates, also possibly to liaise with a REIN engineer.

However, even though BT confirmed the appointment with Plusnet, it appears that BT didn't build the fault properly at their end & it resulted in a no show.

It is a poor state of affairs when 2 companies dealing extensively in communications couldn't communicate to me that the engineer wouldn't be arriving today after all.

Title: Re: My experience with the Huawei and ECI Modems
Post by: snadge on June 10, 2013, 11:49:17 PM
@ BA - sorry to hear about your no-show... god I hope you get that resolved because your issue has been a long one...

@ Chrysalis  - I see your point, so you think BT deliberately under-estimate to take in account for cross-talk...
Title: Re: My experience with the Huawei and ECI Modems
Post by: ryant704 on June 11, 2013, 01:09:28 AM
Correct, the speed estimate is to the DP.
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 11, 2013, 09:11:55 AM
Gentlefolk,

Does anyone know whether it's possible to discover the DP number either internally for a BT Openreach engineer or for Joe public ?

The reason for this question is that on longer downstream of the DP lines there can be many pole top boxes which appear not to classed as DPs and not marked as such either. I assume that all BT 66 boxes are never classed as DPs ?

Kind regards,
Walter
Title: Re: My experience with the Huawei and ECI Modems
Post by: Black Sheep on June 11, 2013, 11:22:35 AM
Gentlefolk,

Does anyone know whether it's possible to discover the DP number either internally for a BT Openreach engineer or for Joe public ?

The reason for this question is that on longer downstream of the DP lines there can be many pole top boxes which appear not to classed as DPs and not marked as such either. I assume that all BT 66 boxes are never classed as DPs ?

Kind regards,
Walter

Speaking as an engineer, we can readily obtain a DP number by just typing the circuit into our internal CSS systems. Only on BT circuits though. If it's an LLU circuit, the info should be provided anyway on the job.
BT66 boxes aren't a common DP, as there are restrictions on the ammount of 'pairs' that can be terminated within the closure. But, there are instances where they are used, such as on town centre shop fronts or on a rural DP that feeds only a small number of EU's.
The more common boxes are BT41 and BT18.

Sometimes, the DP numbers are missing on a pole and if it's on a long 'run' with multiple 'Carrier Poles', it's hard to distinguish which is the actual DP. We would revert to our 'Network Records' to clarify which is the actual DP. You'll appreciate the complexity whereby rural routes are a hybrid of overhead and underground cabling, without our NR's to look at working out how a particular premises is fed is virtually impossible.

Not much help but that's my two'penneth. :)
Title: Re: My experience with the Huawei and ECI Modems
Post by: waltergmw on June 12, 2013, 09:53:16 AM
Hi BS and thanks very much.

It's easy for me to discover a network route out in the sticks with a good pair of walking boots.
Sadly I agree that I can't find the DP pole always but by checking the VDSL estimates on a number of known phone numbers I can usually make an informed guess.
It would be nice to have the network records though !

Kind regards,
Walter