Kitz Forum

Broadband Related => Known Network Issues + MSO's => Topic started by: Azzaka on January 25, 2013, 02:21:18 PM

Title: MSO - Preston Exchange - IMT6361/13
Post by: Azzaka on January 25, 2013, 02:21:18 PM
BT Wholesale - 21CN Incident Report
 
Please read the following incident report as it could have an impact on some of your end users and/or services
 
BT Incident Reference:   6361       Issue :   1
Detected DATE:   25/01/2013       Detected TIME:   13:38
START DATE:   25/01/2013       START TIME:   13:38
Anticipated CLEAR DATE:   25/01/2013       Anticipated CLEAR TIME:   15:38
Next Update Date:   25/01/2013       Next Update Time:   15:15
 
Incident Headline:    21CN WBC : PRESTON : LOSS OF SERVICE
 
Incident Details:    Some of your 21CN services may have been affected.
Progress Details:    Initial diagnostics taking place
Services Type & Count:    EUAC 16