Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: antonyfrn on October 26, 2012, 10:28:09 AM

Title: Moving to BT FTTC
Post by: antonyfrn on October 26, 2012, 10:28:09 AM
Question about moving to BT FTTC im currently on ADSL2+ with my current ISP and waiting on BT to propcess my order still (2days so far) is it normal to move me onto the ADSL 2+ service before moving me to the fiber service?
Title: Re: Moving to BT FTTC
Post by: Black Sheep on October 26, 2012, 12:43:47 PM
Hmmm, not sure TBH ??

I've been on FTTC provision orders, whereby the premises hasn't had any service before (either PSTN or DSL), and they have gone straight onto Fibre. So I can't see why yours should be any different ??

Just my thoughts.  :)
Title: Re: Moving to BT FTTC
Post by: kitz on October 26, 2012, 06:15:33 PM
Another Im not 100% certain...  but I would have thought you would go straight to FTTC.

It would seem like un-necessary work - even more so if your current SP is LLU...  be easier to do it all at once.
Title: Re: Moving to BT FTTC
Post by: burakkucat on October 26, 2012, 11:05:25 PM
And yet another "I don't know for sure. Seems to be a bit unnecessary." from me.

Who is your current provider? Is your service via a SMPF or MPF (i.e. LLU'd) line? Which exchange?
Title: Re: Moving to BT FTTC
Post by: BritBrat on October 27, 2012, 09:02:10 AM
If you get put on ADSL would you not have a contract term?

I think I would push to go straight onto fibre.
Title: Re: Moving to BT FTTC
Post by: antonyfrn on October 27, 2012, 11:51:09 PM
I'm currently with Demon on there LLU ADSL2+ service on the Walworth exchange in London. It seems if your coming from another ISP they have to move you onto there ADSL service then the fiber well I got my date for the migration to BT 5th November hoping this goes well and then ill have to wait for a date for the fiber move.
Title: Re: Moving to BT FTTC
Post by: burakkucat on October 28, 2012, 01:23:27 AM
Quote
I'm currently with Demon on there LLU ADSL2+

Ah, that explains it all. As your line is LLU'd (i.e. MPF in Beatie talk) and, I assume, your current ISP does not provide a fibre based VDSL2 product your line has to revert back, I assume (once again  ;)  ), to BT Retail. Once that has taken place, then it is a simple provide.
Title: Re: Moving to BT FTTC
Post by: waltergmw on October 28, 2012, 09:56:27 AM
@ BKK,

Yet here is Ewhurst we have a large number of all sorts of services being transferred to the new BT Openreach FTTC connections.
That includes standard Wholesale connections transferred from the exchange to the FTTC, TalkTalk etc. LLU connections, ex-O2 LLU to mainly PlusNet (i.e. BT Wholesale) FTTC services.
There is also one new FTTC service on a dreaded DACS line being transferred to Zen via BT Wholesale AFTER it has been de-DACSed. (Terrible English !)
I am not (yet ?) aware of any intermediate transitions at all ?

Kind regards,
Walter
Title: Re: Moving to BT FTTC
Post by: Bald_Eagle1 on October 28, 2012, 10:30:28 AM
Hi Walter,


That includes standard Wholesale connections transferred from the exchange to the FTTC, TalkTalk etc. LLU connections, ex-O2 LLU to mainly PlusNet (i.e. BT Wholesale) FTTC services.


Just for curiosity, is there a particular reason for users choosing Plusnet as the ISP?

Title: Re: Moving to BT FTTC
Post by: burakkucat on October 28, 2012, 10:31:30 AM
TalkTalk are able to provide their own FTTC service by retailing the Openreach product, as can any other LLU service provider -- if the LLU service provider is prepared to purchase it (from Openreach).

In this case, it appears that the OP's current CP (who is providing an LLU'd service) does not wish to retail the Openreach NGA FTTC service.

As for your Ewhurst examples, I say "Cobbler's Brook".  :P
Title: Re: Moving to BT FTTC
Post by: kitz on October 28, 2012, 01:05:18 PM
I thought Demon were SMPF LLU (C&W). Apologies if I missed something and am behind the times..  do they do Full MPF now?
Title: Re: Moving to BT FTTC
Post by: kitz on October 28, 2012, 04:44:00 PM
Ive really tried to do some digging on this but I cant find anything concrete. 

The only obvious is that when migrating from FTTC -> FTTC then there is a transition period of downgrade to adsl, due to there not being any migration path yet for vdsl -> vdsl.

Despite all the digging, I cant find anyone who mentions going on BT adsl -> BT infinity.
Theres a vague reference here (http://community.bt.com/t5/BT-Infinity/infinity-migration/td-p/495705) where it was offered as a possible explanation for the OP loosing his Be connection early...  but seemingly confirming that the normal process is to go from Be straight to Infinity.

One thing does strike as a possible reason though is that its not unknown for BT to accept the order and the cab not quite be ready.
OR something that can seemingly be common in newly enabled areas..  the FTTC cab is fully subscribed and waiting an upgrade, which normally doesnt take too long before they add more capacity - usually a couple of weeks, in which instance the EU would stay on adsl.


It would be interesting to know for sure.
Title: Re: Moving to BT FTTC
Post by: burakkucat on October 28, 2012, 05:12:43 PM
I thought Demon were SMPF LLU (C&W). Apologies if I missed something and am behind the times..  do they do Full MPF now?

Sorry Kitz, I do not know. My comments are based upon what the OP has posted.

Of course there could be one other explanation -- misinterpretation.  ;)
Title: Re: Moving to BT FTTC
Post by: kitz on October 28, 2012, 06:28:12 PM
>> Of course there could be one other explanation -- misinterpretation.

or confusion  (me points at self) :D

Im pretty certain that Demon is SMPF. 

I was about to type there must be members on here that have done a migration to Infinity and if they went straight to FTTC.  Then realised there was bbnovice who went from Virgin to Infinity (despite the Virgin farce whether a MAC was needed or not)...  and although not quite the same - our own UncleUB went straight from SMPF to FTTC with Digital Region.  Comments Ive seen from Be (SMPF) seem to all go on the same day.

The logical part of my brain (no comments please  :D ) doesnt quite compute 2 lots of re-jumpering if it can all be done at the same time... but then again I could be wrong.

------

D'oh...  just visited my own ISP forum...  lots of SMPF migrations straight on to Infinity - no interim adsl2+
Title: Re: Moving to BT FTTC
Post by: burakkucat on October 29, 2012, 02:57:16 AM
Quote
D'oh...  just visited my own ISP forum...  lots of SMPF migrations straight on to Infinity - no interim adsl2+

Hence my assumption that the line is MPF (i.e. fully LLU'd) and the current CP does not sell the Openreach NGA FTTC product.  :-\
Title: Re: Moving to BT FTTC
Post by: waltergmw on October 29, 2012, 02:31:47 PM
Gentlefolk,

Having just confirmed with Black Sheep, there is no liaison with exchange staff so the old ADSL signal is being filtered out at the FTTC.
Presumably somebody potters around in the exchange some time / day / week / month later.

For those who haven't yet seen it, the white clip-on filter blocks over the IDC blocks are the filters.
In this picture only 64 filters are fitted as there is only one ECI 64 channel line card fitted at present.

http://www.scribd.com/doc/110211821/Commissioning-Cabinet-20-s-FTTC-6065

It follows that any ritual presentations of MACs, dismantling LLU ADSL links etc. etc. have little to do with the actual transfer to VDSL.

One thing that I believe every good installation engineer should do, is to ensure that there is a dial tone on the Exchange side cable.
I don't suppose the origin is questioned, provided it is there at VDSL installation time.

Kind regards,
Walter

Title: Re: Moving to BT FTTC
Post by: antonyfrn on October 29, 2012, 05:28:29 PM
Well I got my migration date to put me onto BT ADSL2+ before moving me onto FTTC good thing where I live there is around four cabs near my house three outside my living room window and everyone where I live are over 60 so I think there maybe very few using FTTC near me. Apparently BT needs to move me over to there adsl service before they can place the order for FTTC

Just hoping the move goes well on the 5th and they speed up with the move to fibre as it was a pain to place an order due to how I want the billing. But according to what I've been told by someone in Demons customer relations team they don't expect to offer fibre till some time between December and January with expected to be ready by Summer 2013

At lest the ISPs here isn't as bad in Spain where I lived near torrevijeca it showed my nearest exchange from my bar was about a 3 hour drive. The connection from the house apparently it was on one of the Balearic islands. But my main hope the move to fibre fixes my issues I've had with my connection since having demon sending out the engineers what made things worse.
Title: Re: Moving to BT FTTC
Post by: antonyfrn on November 06, 2012, 09:55:20 PM
Finally got moved over to BT ADSL2+ BT seem to have issues when placing an order for me so stuck waiting for there offline team (think its called that) to give me my date for the fibre install fingers crossed they don't take nearly a week to process the order. can someone take a look at my line stats for the ADSL2+ service and see if they look good or can spot anything that may cause a issue with the move to fibre as ive just gone through several months of issues dealing with Demon but the line is very stable since coming off demons service but I think the line speed can be better. also does the 10day thing still count?


ADSL Line Status

Connection Information

Line state: Connected
Connection time: 1 days, 09:10:40
Downstream: 10.05 Mbps
Upstream: 1.094 Mbps
 
 


ADSL Settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 4.9 dB / 5.9 dB
Line attenuation (Down/Up): 26.4 dB / 13.0 dB
Output power (Down/Up): 20.8 dBm / 11.8 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 11709 / 1779
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 17423 / 1436
Error Seconds (Local/Remote): 5680 / 1248

speedtest
 Download speedachieved during the test was - 8.7 Mbps
 For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
 IP Profile for your line is - 9.08 Mbps

Upload speed achieved during the test was - 2.08Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps
Title: Re: Moving to BT FTTC
Post by: burakkucat on November 06, 2012, 10:42:18 PM
That looks to be quite a good line. If I didn't know that it is temporary measure until your FTTC VDSL2 service is provided, I would suggest that you have interleaving applied and thus minimise the CRC errors.

Quote
Latency type: Fast
<snip>
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 11709 / 1779
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 17423 / 1436
Error Seconds (Local/Remote): 5680 / 1248

As modem - DSLAM/MSAN sync has only been established for around 33 hours, there is still plenty of time for the DLM to apply interleaving to the line.

Basically, as it is just an intermediate step to a VDSL2 service and it is performing quite well, there is nothing to be concerned about. :)
Title: Re: Moving to BT FTTC
Post by: antonyfrn on November 13, 2012, 03:34:31 PM
Well after it taking BT just under one week to place my order I got my engineer date just hope they show up 23rd November so fingers crossed all goes well. Currently the ADSL2+ line is more stable than the crap I was dealing with Demon/ThusPLC not had a drop out and one weeks uptime on the BTHH3. I would love to find out what was the exact issue with demons kit in the exchange after I was told the old kit was replaced.
Title: Re: Moving to BT FTTC
Post by: antonyfrn on November 23, 2012, 01:56:51 PM
Ok its install day fingers crossed the Engineer shows up as I've always had a bad experience of PM appointments from OR hope the install goes nice and easy.
Title: Re: Moving to BT FTTC
Post by: antonyfrn on November 23, 2012, 05:05:40 PM
Install went really well quick and easy no issues can anyone recommend where I can get a spare vdsl modem to unlock?

(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.speedtest.net%2Fresult%2F2327050204.png&hash=2ef4eadee0dd5c249fa7296cd3e8f9563a3cb7cc) (http://www.speedtest.net)
Title: Re: Moving to BT FTTC
Post by: burakkucat on November 23, 2012, 05:50:39 PM
Install went really well quick and easy no issues

Excellent news. :clap2:

Quote
can anyone recommend where I can get a spare vdsl modem to unlock?

That universal emporium, eBay.  ;)
Title: Re: Moving to BT FTTC
Post by: Jonny on November 26, 2012, 12:49:57 PM
For the record i was with O2 LLU this time two years ago. Phone line with another provider.

Initial order to up and running FTTC was 5 days including the BT engineer visit with no loss of service worth speaking of.

Migrating from FTTC and other phone supplier to BT took 5 weeks with a split contract, so will have probs in around 11 months.
Complete install date was given, i even stated no engineer visit required. 24hrs before install had an email stating FTTC install will be 3 weeks later, played my face to highest level and got in 7 days. Couldnt even cancel the order after 12 the previous day. Pretty sure i smell a rat here and will find out when i can get away from BT. Cant have BT FTTC without BT line and phone, so either one will be down and of course no internet, needed daily.