Kitz Forum

Internet => General Internet => Topic started by: Peter on February 02, 2012, 03:18:43 PM

Title: BT Desltop Help
Post by: Peter on February 02, 2012, 03:18:43 PM
I recently had cause to use BT Desktop Help service and now whenever I start the PC I get the attached notice.

Can anyone tell me how to stop it please?



[attachment deleted by admin]
Title: Re: BT Desltop Help
Post by: AdrianH on February 03, 2012, 06:19:10 PM
Delete temporary files. If you had to install a help client remove it with the Windows uninstaller.
Title: Re: BT Desltop Help
Post by: Peter on February 04, 2012, 02:45:07 PM
Thanks Adrian, sorry to say deleting temp files hasn't worked, not sure what you mean by help client, all I used was BT Broadband desktop help.

Peter
Title: Re: BT Desltop Help
Post by: UncleUB on February 04, 2012, 02:48:30 PM
Thanks Adrian, sorry to say deleting temp files hasn't worked, not sure what you mean by help client, all I used was BT Broadband desktop help.

Peter

BT BB desktop help = Help client.  ;)
Title: Re: BT Desltop Help
Post by: Peter on February 04, 2012, 02:56:22 PM
Doh!!  Sorry brain gone into sleep mode. :-[

If I unistall that I'll not have the useful help it provides for dummies such as me. :(

Peter
Title: Re: BT Desltop Help
Post by: UncleUB on February 04, 2012, 03:02:45 PM
Doh!!  Sorry brain gone into sleep mode. :-[

If I unistall that I'll not have the useful help it provides for dummies such as me. :(

Peter

In what way did you need to use BT deskktop help,when I was BT I found it virtually useless,saying that their Indian support weren't much better  :no:
Title: Re: BT Desltop Help
Post by: Peter on February 04, 2012, 03:05:50 PM
Put like that uncle you may be right, I'll try it without for a while.

Peter
Title: Re: BT Desltop Help
Post by: Peter on February 04, 2012, 03:20:53 PM
Well that's done the trick, I suppose I can always reinstall it if I need to, I found it helpful whenever there was an connection issue, but I ound the pop warning that there was an internet problem as soon as I opened Outlook express annoying.

Thanks all,

Peter