Kitz Forum
Broadband Related => FTTC and FTTP Issues => Topic started by: .Griff. on January 26, 2012, 12:57:30 PM
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Quick question and I think I know the answer but it doesn't hurt to ask..
Do I need a MAC when moving from one FTTC supplier to another? I'm guessing I do.
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As expected I do.
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Hi .Griff,
Who are you thinking of moving to, & is there a particular reason for wanting to move, such as cost / customer service etc?
Paul.
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Hi Paul,
I've been with Idnet for 17 months now and their service has been great but being a BTw reseller they have quite strict bandwidth limits in place which I'm now struggling with. For the last few months I've exceeded my allowance and had to pay an additional fee.
With BT retails aggressive pricing structure and seemingly unlimited bandwidth I've decided to move to the dark side. The £50 cash back also helped in the decision making.
I don't use P2P and as long as I don't need to call support hopefully I won't notice any difference in the service.
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Hi .Griff,
I don't use P2P and as long as I don't need to call support hopefully I won't notice any difference in the service.
Hopefully it'll be a smooth transition for you.
Are you thinking of trying out the 80Mb/20Mb when it becomes available for all?
From what I recall, you have a pretty fast, relatively error free connection, with high attainable rates that could actually use some of the higher speeds.
It'll be interesting to see if anything changes over the next few months.
Paul.
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I was due to take part in "phase 2" of the trial starting on February 6th but as I'm now leaving Idnet I'll miss out.
I'll definitely try 80/20 when it becomes commercially available however.
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I'll definitely try 80/20 when it becomes commercially available however.
Due to my poor connection I don't think I would get any advantage from it at all, but it WOULD be very interesting to see your detailed stats when/if you do give it a try.
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A thought has just crossed my mind. Do FTTC migrations still mean an OR turning up to change over a few Ethernet cables?
Absolutely nowhere on the BT "Track you order" does it mention an engineer appointment but I'd just assumed that like the original install they'd insist on an OR attending.
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Hi Griff,
A site visit is mandatory as the master socket faceplate arrangement is changed.
Furthermore the engineer has to attach a tone generator to your line at the test socket so he can find your twisted pair jumper in the PCP Green Cabinet birds-nest.
Once he has cut your jumper and (hopefully) connected both ends up to the same colour pairs in both link cables, he will return to your house to test the service with his JDSU tester before commissioning the modem etc.
You are strongly advised to take photographs (if allowed) of the JDSU screens in case you fall into the bald_eagle1 quagmire.
(Well something about mire comes into it !)
Kind regards,
Walter
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Hi Griff,
A site visit is mandatory as the master socket faceplate arrangement is changed.
Furthermore the engineer has to attach a tone generator to your line at the test socket so he can find your twisted pair jumper in the PCP Green Cabinet birds-nest.
Once he has cut your jumper and (hopefully) connected both ends up to the same colour pairs in both link cables, he will return to your house to test the service with his JDSU tester before commissioning the modem etc.
You are strongly advised to take photographs (if allowed) of the JDSU screens in case you fall into the bald_eagle1 quagmire.
(Well something about mire comes into it !)
Kind regards,
Walter
I think you misunderstand Walter. I've had FTTC for 18 months but I'm migrating from one FTTC supplier to another.
Obviously I already have the faceplate and VDSL2 (Huawei) modem so another OR visit seems pointless.
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Hi Griff,
Sorry,
I had overlooked the start of the thread.
However logic may not have much influence over the process and there could be a requirement to perform physical tests at the time of change-over.
Kind regards,
Walter
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The migration took place in the very early hours of this morning.
All I needed to do was change my PPPoE credentials when I woke up and I'm now on Infinity.
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Hi Griff,
Excellent news. The next question is can you observe any difference to throughput speeds ?
Kind regards,
Walter
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Throughput speeds seem to be the same.
My reason for leaving Idnet was their strict, and almost draconian, approach to peak hours and bandwidth limits and I'd often find myself "rationing" my daily allowance.
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Hi .Griff.
The migration took place in the very early hours of this morning.
All I needed to do was change my PPPoE credentials when I woke up and I'm now on Infinity.
So, that confirms that an engineer's visit is not actually necessary for everything then.
A link to some before & after stats graphs (or a PuTTy log file) might be very illuminating (or not, as the case may be) ;)
Paul.
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Do you still have my PuTTy log from before Paul? I can always dig it out if necessary.
I'll create another log now I'm on Infinity and email it to you.
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Hi .Griff.
Do you still have my PuTTy log from before Paul? I can always dig it out if necessary.
I'll create another log now I'm on Infinity and email it to you.
I still have a PuTTy log from 12th November, if that's the one you mean.
Paul.
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The one I emailed you on 12th November was the last one I have for my Idnet connection. I've just emailed you another log file I compiled a few minutes ago.