Kitz Forum

Broadband Related => Broadband Hardware => Topic started by: TableLeg on April 11, 2011, 07:06:08 PM

Title: Replacement for a DG834G V3???
Post by: TableLeg on April 11, 2011, 07:06:08 PM
Can anybody recommend a good alternative to the 'good old' Netgear DG834g?

I have had my V3 for many many years now and since I seem to have an issue with lots of noise from the evening to the next morning I am looking at trying another router.

Is it worth sticking with Netgear? if so, what is the current alternative to the DG834?
If not, Netgear who else?

I have seen peoples comments on the Thomson 585 V5 (which i believe is no longer available) and also the 2wire 2700.

Any recommendations?
 :)
Title: Re: Replacement for a DG834G V3???
Post by: roseway on April 11, 2011, 10:41:07 PM
The old Netgear DG834Gv3 was a rather exceptional router, in the way that it held onto the connection on noisy lines. You may be disappointed with a replacement. Possibly the best router for difficult lines is the 2-Wire 2700HGV which is supplied as the BT Business Hub, and which you can get on EBay for not very much money. If you get one of these, it has to be unlocked to enable you to use it on other ISPs. The procedure is described here. (http://bt2700hgv.tripod.com/063.htm)
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 12, 2011, 12:26:42 AM
Many thanks for the response.

I will look into the possible use of the 2 wire router.

 :)
Title: Re: Replacement for a DG834G V3???
Post by: Barrie on April 12, 2011, 09:07:42 AM

I will look into the possible use of the 2 wire router.

 :)

I moved from a DG834G v3 to a 2700HGV and was VERY pleased with the result.

The line is some 6.2Km long with an attenuation around 74.9db but still the 2700HGV manages to sync at 896Kbps . The router looses sync around once a week - always between 4.30 and 5.30 and it resyncs immediately at about 676Kbps.  I simply force another resync the following morning and we're back to 896Kbps. fabulous router!

For comparison the DG834G v3 gave me 648kbps and frequently lost sync in the evening and many, many times during the night. I have also tried the DG834G v4, V5, D-Link DSL 2640b and Thompson 585 v5 but none of these modems can  sync with the Alcatel kit at the exchange.

I've just bought a second 2700HGV on ebay for £11 and await its arrival. I'm hoping its got the v5 firmware installed but if not I'll replace the v6 firmware with the Qwest firmware (as mention in an earlier thread).

Good luck.

Barrie

Title: Re: Replacement for a DG834G V3???
Post by: HPsauce on April 12, 2011, 09:41:33 AM
none of these modems can  sync with the Alcatel kit at the exchange.

Which raises the obvious question for TableLeg, what ISP are you with and do you know what the exchange equipment is?

(e.g. I'm with Bethere and a DG834Gv4 or GT would be much better than a V3 with their equipment)
Title: Re: Replacement for a DG834G V3???
Post by: geep on April 12, 2011, 11:13:43 AM
Not so sure about the 2700 on lines, like mine, which aren't maximum length. I changed from ST546 to 2700. It did get slightly faster sync/throughput but at the expense of stability. Very often in the evenings the CRC rate rocketed and throughput plummeted. After some 10s of minutes of this the 2700 then usually decided to resync. Then it developed a hardware fault and I'm back to the ST546, and am not inclined to buy another 2700.

Cheers,
Peter
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 12, 2011, 05:25:01 PM
none of these modems can  sync with the Alcatel kit at the exchange.

Which raises the obvious question for TableLeg, what ISP are you with and do you know what the exchange equipment is?

(e.g. I'm with Bethere and a DG834Gv4 or GT would be much better than a V3 with their equipment)

In answer to this question, I am with gofast and my connection is through BT equipment as far as I know.

My exchange is approx. 1km from my home according to the exchange information.

Title: Re: Replacement for a DG834G V3???
Post by: jeffbb on April 12, 2011, 06:45:23 PM
Hi
If you are only 1 Km from the exchange then you should not be worried about attenuation so you have a good choice of routers to select from ,almost any of the Netgear (except perhaps the dg834g v5 )

I have used both the DG834g v4 and the dg834gt both giving very good service .

quote  since I seem to have an issue with lots of noise from the evening to the next morning
quote My exchange is approx. 1km from my home according to the exchange information.

Maybe you should try to sort this out the noise issue first .
Can you post your stats .?
Regards Jeff
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 12, 2011, 09:25:43 PM
Jeff,

What stats would you like?

The attached is a routerstats graph of a typical evening.

[attachment deleted by admin]
Title: Re: Replacement for a DG834G V3???
Post by: jeffbb on April 12, 2011, 11:00:21 PM
Hi

Have you tried to improve your connection  (http://www.kitz.co.uk/adsl/socket.htm).

the stats from  here  (http://www.kitz.co.uk/adsl/frogstats.php) to see your line condition (synch rtae ,attenuation, errors  etc.. Looking at the graph ,looks terrible . Maybe its your router but might be something else ,,possiby your internal wiring .

have you tried a quiet line test whilst connected to the test socket?


Dial 17070 and select option 2.
Regards Jeff
Title: Re: Replacement for a DG834G V3???
Post by: Azzaka on April 13, 2011, 04:21:16 PM
none of these modems can  sync with the Alcatel kit at the exchange.

Which raises the obvious question for TableLeg, what ISP are you with and do you know what the exchange equipment is?

(e.g. I'm with Bethere and a DG834Gv4 or GT would be much better than a V3 with their equipment)

In answer to this question, I am with gofast and my connection is through BT equipment as far as I know.

My exchange is approx. 1km from my home according to the exchange information.



1KM from the exchange, BTW's equipment, possible 21CN connection capable for ADSL 2+, if you don't need wireless, nice and cheap DGN1000, if you need wireless, DGN3500.

However also trying the steps to remove the noise on the line can certainly help.

~Azz
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 13, 2011, 08:07:05 PM
Thanks for the replies  :)

Hi

have you tried a quiet line test whilst connected to the test socket?


Dial 17070 and select option 2.
Regards Jeff


I have and all is quiet.

I also use an Adsl nation filtered faceplate on the master socket and this has improved things a lot and the router is plugged directly into the master socket.
Title: Re: Replacement for a DG834G V3???
Post by: jeffbb on April 13, 2011, 10:43:20 PM
hi
quote this has improved things a lot and the router is plugged directly into the master socket.

So does this mean your SNR margin is stable ?

Regards Jeff
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 14, 2011, 03:08:31 AM
hi
quote this has improved things a lot and the router is plugged directly into the master socket.

So does this mean your SNR margin is stable ?

Regards Jeff

No, it just doesn't fluctuate so much.

Tonights noise plot.



[attachment deleted by admin]
Title: Re: Replacement for a DG834G V3???
Post by: Azzaka on April 14, 2011, 09:40:57 AM
Have you investigated a possible REIN issue, such as heating, street lights.

http://support.zen.co.uk/kb/KnowledgebaseArticle.aspx?ArticleID=11101

Above is the Zen guide, but you can skip a few pages here and there. I posted the guide for other as well as yourself.
Title: Re: Replacement for a DG834G V3???
Post by: iwish on April 14, 2011, 01:03:39 PM
I got a 2 wire that came with v6 firmware and it was always dropping its connection
Updated to the Qwest firmware and its been great
Also my Adsl nation face plate failed on me so now use a BT v1.0 face plate
i use wireless and have the power at max
The router is down stairs and my pc is upstairs so the signal has to pass via very thick concrete yet i still get 100% signal
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fimg846.imageshack.us%2Fimg846%2F7795%2Fwireless.jpg&hash=1f6c4722993154da2e75942f4b51be8fcc46f39f)
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 14, 2011, 04:58:23 PM
Have you investigated a possible REIN issue, such as heating, street lights.

http://support.zen.co.uk/kb/KnowledgebaseArticle.aspx?ArticleID=11101

Above is the Zen guide, but you can skip a few pages here and there. I posted the guide for other as well as yourself.

I did actually a while ago, but from what I remember BT wanted to charge me to look into whether there was a noise issue, and I could not risk extortionate charges for them to do so.

I have also been talking to my Isp over the last few days,  so hoping they may be able to help as well.


Many thanks for the link though, I will read it now.

 :)


Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 14, 2011, 04:59:41 PM
I got a 2 wire that came with v6 firmware and it was always dropping its connection
Updated to the Qwest firmware and its been great
Also my Adsl nation face plate failed on me so now use a BT v1.0 face plate
i use wireless and have the power at max
The router is down stairs and my pc is upstairs so the signal has to pass via very thick concrete yet i still get 100% signal
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fimg846.imageshack.us%2Fimg846%2F7795%2Fwireless.jpg&hash=1f6c4722993154da2e75942f4b51be8fcc46f39f)

Thanks for that Info too.

 :)
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 16, 2011, 06:13:43 AM
Well my Isp is suggesting that we get Bt into look at the problem, and believes it is noise on the line.

Although I have done the quiet line test at the point whereby the noise starts to cause the Snr to drop and there is no noticeable noise on the line.

Im at a loss other than to suggest that something somewhere is causing the interference but that i'll probably never find it.

I have tested:

1, The router plugged directly into the master socket via the filtered faceplate, no telephone attached = same noise levels
2, The router plugged into a separate adsl filter which in turn is plugged into the Bt master Test socket = same noise levels but drop in sync
3, Moved the router to different positions

The only things I can see that are left are the router itself, or noise created outside of my property i.e. somewhere on the line from the exchange.

 :-\
Title: Re: Replacement for a DG834G V3???
Post by: jeffbb on April 16, 2011, 09:53:10 AM
Hi

Have you read the info on REIN  Here   (http://www.kitz.co.uk/adsl/rein.htm).some help in trying to locate it.

Regards Jeff
Title: Re: Replacement for a DG834G V3???
Post by: TableLeg on April 16, 2011, 02:09:20 PM
Hi

Have you read the info on REIN  Here   (http://www.kitz.co.uk/adsl/rein.htm).some help in trying to locate it.

Regards Jeff

Many thanks Jeff,

Yes I had already read through this information.

The problem I have exists everyday roughly within a few hours of the same start and finish times, continuing through the night through to the early morning whereby it returns to normal.

No electrical devices are turned on in my property during these times. The only other devices that are running are the telephone (tried disconnecting it) and the freezer (also tried disconnecting it) plus some bedroom clocks which are along way from the router.

I have had this problem for a number of years, and had Bt out a few years ago, they said that there were no problems and yet proceeded to swap a wire in the exchange in an attempt to help things. However what they did initially was to disconnect completely the wrong line (we have 2x lines a domestic one - home broadband) and a business line. Ironically it was during the phase where Bt made some changes and were monitoring the line for stability, needless to say their disconnection showed as an instability and my sync plummeted initially and took ages to get where it is now.

However my initial question to my Isp was why do I sync at 6.5meg and only get 3meg on the Bt Speedtester. They said my profile was low and it was raised. I now get about 4.5meg, however just last night alone I had 3x resyncs with a rise at the start up nearly 1meg and then a drop to 6.5meg followed by another drop to 6.3meg. All of this without me touching the computer all night!

 :-\