Kitz Forum
Broadband Related => ISPs => Topic started by: tickmike on May 13, 2021, 10:18:10 PM
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Any comments about them please. :hmm:
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Any comments about them please. :hmm:
I have been with them since November 2020. No complaints about the network. Solid speeds on FTTC day and night (and I test every hour). Support can be a bit hit and miss. I have raised a ticket about updating the firmware on their router when I first joined and they sent me 3 routers. Dont ask to send them back or you will get more. I find the chat system they have the best early in the morning if you need to get something resolved.
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I trust you have also read this thread?
https://forum.kitz.co.uk/index.php/topic,25316.15.html
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Some years ago my works ADSL line was supplied by TalkTalk Opal (now Business).
The service itself was fine.
When I had a line problem, reported via my employers help desk, OR opened a chamber and fixed the problem in less than 24 hours, keeping the help desk (and hence me) informed throughout.
No idea what they are like nowadays.
I have 2 AAISP VDSL connections over TalkTalk, and one is fine. The other has periods of instability which I just live with.
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I trust you have also read this thread?
Yes, thanks for the reminder :)
As you know from https://forum.kitz.co.uk/index.php/topic,25778.msg435340.html#msg435340 (https://forum.kitz.co.uk/index.php/topic,25778.msg435340.html#msg435340)
No 'Cablelinks' in the fibre 'headend' exchange. :(
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No 'Cablelinks' in the fibre 'headend' exchange. :(
They, TTB, have to submit a purchase order and wait for BTWholesale, Operate or Openreach (whichever entity is responsible) to install the cablelinks between the TTB equipment & the OLT (or a L2S before the OLT).
At least TTB will provide you with a FTTP service, once everything required to do so is in place. :)
Which fibre headend exchange serves your village, please?