Kitz Forum
Computer Software => Windows => Topic started by: jelv on April 25, 2008, 10:37:13 AM
-
Launched 24th April
http://free.grisoft.com/ww.download?prd=afe
-
I just noticed it, and was about to report it myself, but you beat me to it ;)
-
Ah, that might explain the annoying pop-ups I've been getting of late. Bizarrely enough they all took me to the paid variant though... Strange that ;)
-
Yep, it was those damn popups that caused me to investigate.
-
Yeah, well the popups I think were trying to flog you the paid version, so that then a week after people had bought the paid version, thinking that the free version was stuck at 7.5, then they release v8 free!
I think I investigated the popups on the first day, and then forgot all about it ;)
-
I have downloaded the new version 8 of AVG Free. I un- installed version 7.5 but when I tried to install the new version I received the message
Local machine: installation failed
Installation:
Error: Action failed for registry value HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:AppInit_DLLs: creating registry value....
Error 0x80070005
Confused :'( I have now reinstalled version 7.5.524 virus base is 269.23.4/1397 24/4/2008
-
I am not techie enough to know what all that error thingy means, so cannot help there, but I do know that if you install version 8 with version 7 still installed, it will ask at a particular point if you want the installer to uninstall and clear version 7.
If you say yes to that, version 7 should disappear cleanly and be replaced by 8.
Also, do you have AVG anyispyware installed ? There are several posts here and there reporting installation probs., occuring until AVG antispyware was uninstalled, on the basis that the function, data base etc of the old antispyware is included in the new package, and the two will collide if both are there.
Sorry I can't be of more use. :-[
-
Thank you TD ... I have since tried to install version 8 over version 7.5 ..and did receive the notice saying that it would automatically un-install the earlier version ...BUT at the point of installation once again it gave out the above message ?? I have now downloaded version 8 again in case the download was corrupt and will now endeavour to install again .... I don't have AVG anti-spyware........ if this next attempt doest work I shall try disabling my Superantispyware, Windows Defender and Spybot and then see what happens ............ watch this space :D
:no: :no: no difference ....... :shrug2: :shrug2: Can I stick with version 7.5 ;D
-
:'(
-
exactement !! ???
-
There is no reason not to stick with version 7, at least until it is killed off but I daresay that will be some time away yet.
-
Why do I often get the impression that sometimes it's three steps forward and five steps backwards !! :-X Thanks TD ...
-
How to install version 8, with thanks to the security techie on TechSupport forum.
Did you have AVG 7.5 installed before? If so, this is the best way to install AVG 8.0.
Try the following with a fresh copy of the install file. This is the preferred method to uninstall / re-install....
1. Download & save [Never to Desktop or My Documents] to a folder on C drive (remember whereabouts) the latest AVG Free installation package from [free.grisoft.com]
2. Check the download file MD5 hash value [forum.grisoft.cz/freeforum]look
at the Sticky that says :AVG 8.0 FREE DOWNLOAD FILE - MD5 Hash Value. Download DigestIT 2004 to calculate or verify MD5 hash value at http://www.snapfiles.com/get/digestit.html
3. If it is correct run the AVG Free install file
4. Choose the Uninstall option and follow the setup wizard, when you get to the part to remove user settings, select it.
5. Restart your computer then...
6. Now reinstall AVG using the setup file you got in step 1 and update it....
If you used the Windows Add/Remove... use the above instead since it removes all of the old AVG files/settings better. ( do not use an old AVG install file.. always use the latest release ).
-
Good instructions, TD.
I have to question one point you make, and that is when you said:
1. Download & save [Never to Desktop or My Documents]...
Why not on the Desktop or My Documents? I'm sure it makes no odds where you save it.
-
Thanks for that TD .... ALAS !! I have now deleted the download I did yesterday.. I have downloaded the Version 8 free again ....I have the 7.5 version installed ... I have installed the Digest 2004 as you recommended - on the downloaded file I have used the Calculate MD5 Hash and checked that it is the same as shown on the AVG Sticky .... and it is ..then copied that code and pressed Verify MD5 Hash .... I get the message This does not appear to be a valid message digest ......
Not to be deterred by this little hiccough .... I then attempted once again to install ..... I received exactly the same message as my original post .... computer now on the brink of being tipped into the vineyard !!!!! and I think I shall just have a glass of red to calm myself .... :'( :-X :-\ ::) 8)
-
Good instructions, TD.
I have to question one point you make, and that is when you said:
1. Download & save [Never to Desktop or My Documents]...
Why not on the Desktop or My Documents? I'm sure it makes no odds where you save it.
Apparently if you try to run the installer from a directory with a space in the name, such as My Documents, it can go belly up so they recommend creating it's own single word directory. (OK, no space in desktop, and why that was included in the no-nos, I dont........um..........know. :blush:)
Scottiesmum, where are you downloading from, and are you installing as administrator ?
Please do not throw your PC into the vineyard..............would not like to think of you walking around with crushed grapes ! :D
-
I'm with you TD, I too like a clutter free desktop. All my downloads are saved in the folder D:\Downloads.
-
TD I'm downloading from Grisoft...I am the admin. and I have a special Downloads folder in My Documents,where all my downloads are. Do you think the fact that the Downloads folders which is one word but within the My Documents could cause a problem ??? I've never had that before, mind you I've not had AVG 8 before :-X I don't use the Desktop at all, as I don't like folders all over it, just my pretty picture ::) (otherwise it looks like litter) !!
PS Up to now I've resisted throwing out computer ............................................ up to now !! :)
-
Meant to say in last post, here is link to the AVG recommended install procedure.
http://forum.grisoft.cz/freeforum/read.php?13,121635,backpage=,sv=
-
Kate try setting up a downloads folder in the route of either C or, preferably D (if it exists) drive, and see if it makes any difference. I hadn't considered that a space in a folder name might cause a problem.
-
Floydy, I've JUST made a new folder on the Hard Disk C (I've only got one !) and called it DOWNLOADAVG then I can recognise it !! downloading now !! fingers crossed ...thanks for your interest.
-
Me again, sorry ! OK I downloaded (again, after deleting the other download) this time to a folder as mentioned in post to Floydy above... I printed out the instructions from Grisoft....as follows ...
Download & save the latest AVG Free installation package from [free.grisoft.com]
2. Run the AVG Free install file
3. Choose the Uninstall option and follow the setup wizard, when you get to the part to remove user settings, select it.
4. Restart your computer then...
5. Now reinstall AVG using the setup file you got in step 1 and update it.
It doesn't get to the 'remove user settings part' ... I get a box asking if I want AVG8 to Run at Start Up and I click Yes ...then I get an 'Installation failed' Notice with the message in my original post... I have no other choice but to click OK and then nothing happens......
I have tried every which-way, followed ALL the instructions ...and now I am completely flummoxed.... hic !!!! !
-
:'( again
But this time we have found a clue ! That "hic" is a dead giveaway :D
-
:drunk:
-
Apparently if you try to run the installer from a directory with a space in the name, such as My Documents, it can go belly up
Is this a new thing?
Because if not then most of my software have to go through at least 3 folders/sub folders with spaces and I have never ever had a problem installing a program:-
IE:- x My Software - New Downloads - AVG Software
-
I do as you do OF, and have never had a previous problem .... perhaps it's unique to AVG ? !
-
Apparently if you try to run the installer from a directory with a space in the name, such as My Documents, it can go belly up
Is this a new thing?
Because if not then most of my software have to go through at least 3 folders/sub folders with spaces and I have never ever had a problem installing a program:-
IE:- x My Software - New Downloads - AVG Software
I don't know, OF,.............all I know is that is what the AVG guru said in the link that I posted.
-
Judging by the topics in the CA Security forum, it seems that AVG 8 is being a bit of a PITA for quite a few people. Hopefully Grisoft will rectify this soon.
-
Whoops Ive upgraded and got a few problems. :'(
Its blocked quite a few of my apps such as my ftp server (Serve-U) which it seems to think is malicious.
I also dont like the safe link search thing and how it takes a a while longer now for google to load. I know you can turn it off - but if you do so you have a constant nasty warning icon in your sys tray.
Just uninstalled it after spending ages last night trying to find a way round so that it wasn't falsely declaring apps and my files as dangerous, but in the free edition there doesn't seem any easy way of over-riding it.
Now using Avast.
-
I wish I could go back to Avast, but ever since my mobo/processor change it will not work :'(
The real time protection, VDB etc all run but clicking on the desktop icon, nothing opened so could not get into the on-demand scan etc. Uninstalled-reinstalled but no change, so had to go back to AVG. Don't know what was/is wrong.
-
Kitz, I was just going to suggest you try Avast... I tried it as a replacement for the dreaded Norton, and find it excellent. one handy hint tho, open Avast by double clicking on the systray icon, and turn off the standard shield, otherwise it will scan every application you open (the sort of thing that drives me mad).
-
Oh yeah and if you get 2 Avast icons in the systray, you can combine them by rt-clicking on one of them. ;)
-
I've decided to leave AVG 7.5 installed.......for the time being ..... if AVG 8 is sorted before 7.5 stops updating I'll change it then..... I used to use Avast, and did for several years, but recently it started having adverse effects on other things .... I know it was Avast by process of elimination which took me a looooooong time ... it was updating 2 or 3 times daily at one point ..... so I shall be patient ........... 8) .... many thanks for all the suggestions offered, which I did try. :)
-
I have not upgraded to AVG8, yet,, and the pop-up advert has not now appeared recently over the last 2 days.
Maybe it was only set for so-many pop-up's before it stopped ?
I wish I could go back to Avast,
I don't like Avast because I could never retrieve anything it had put into the deleted folder.
On a couple of occasions it deleted things I wanted and I could not retrieve so the program stopped working.
Admittedly technically they were Trojans, but "harmless Trojans" (KG and cracks)
******************
edit
Oops, spoke to soon, the pop-up just poped up.
But I think I may be able to live with it.
-
Yeah, Avast does have a habit of updating 2/3 times a day, and if those audio messages drive you mad, you can disable them.
-
I used to install Avast several years ago on any new PC builds or setups that I did.. but somewhere along the line I swapped over to avg.
>> one handy hint tho, open Avast by double clicking on the systray icon, and turn off the standard shield, otherwise it will scan every application you open
Yeah I sussed that and the double icon last night.
>> I don't like Avast because I could never retrieve anything it had put into the deleted folder.
Yeah that bit is well hidden.
Before turning off the standard shield - it did put something into the "chest". I also later marked the file as an "exclusion".
To retreive the file from the chest you have to go from the sys tray icon and select "Start Avast Antivirus" of all places - yeah makes sense eh? ???
This then opens up a new control panel box thingy that looks more like an music player than anything else!!
Click the chest icon
Click "All chest files"
Highlight the item
Right click the item
Select "Restore".
>> and if those audio messages drive you mad
I tell you they certainly surprised me this afty. Made me laugh I was on the phone at the time when it went off.... and Im like WTH was that?
So far though all seems well and it appears to use less resources than AVG did.
-
I think it was mentioned before, but.
The other thing that got me annoyed with Avast was it constantly asking if I wanted to use this or that program.
Avast is the anti virus program, not me, it should know and recognise it as a safe program and of course I want to use it, that's why I opened it.
(Or am I being over judgemental for a free program)
To retrieve the file from the chest you have to go from the sys tray icon and select "Start Avast Antivirus" of all places - yeah makes sense eh?
This then opens up a new control panel box thingy that looks more like an music player than anything else!!
Click the chest icon, Click "All chest files", Highlight the item, Right click the item, Select "Restore".
You know what,,,,,,,,,,,,,, I had forgotten about that, I was trying to recover by selecting an option from properties or something.
Now you mention it that's why it only showed me what was in the chest.
**************
edit:
Actualy I quite liked the audio message..
Your virus database has been up-dated.
When I put it on other peoples PC they also loved it when it spoke to them.
-
This then opens up a new control panel box thingy that looks more like an music player than anything else!!
Personally I think that interface looks hideous, but thanks for the explanation Kitz.
-
select "Start Avast Antivirus" of all places
I think that part is a bit misleading - because to me Avast is already running.. so why I should have to select "Start Avast" didnt make sense.
and no I dont like the "music player" interface that much either - it didnt seem logical.
-
It ought to say something like 'open program tools'.
-
agreed :)
-
But those niggles aside, I really do prefer Avast over AVG (which I have on the spare comp), and that nice man's voice telling me what's happening is rather reassuring I find.
-
Thought I would post this (copied from bleepingcomputer) which may help scottiesmum, if she comes back to this thread.
"I work for AVG Technical UK and can tell you how to resolve this issue very quickly. By default when you go to install AVG 8 onto your computer it will uninstall AVG 7.5 from your computer, but will leave some files behind. Now there is a bug in the software that resides in the scan component and can freeze up the scan and also can even blank the scan completely out so you are left with a blank screen. They are currently working on this issue at the moment.
What you need to do is first download AVG 8 (depends on what version you have Internet Security or Anti-virus) onto your desktop first. When you have done this then uninstall AVG 8 from your computer. To do this click on START, ALL PROGRAMS, AVG 8, UNINSTALL AVG. Make sure that you tick to delete user settings and objects from the virus vault.
Sometimes AVG 8 will fail to uninstall, so please go into safe mode to do this. Once AVG 8 is uninstalled from your computer please delete the following:
C:\Program Files\AVG
C:\Program Files\Grisoft
C:\Documents and Settings\All Users\Application Data\avg8
C:\Documents and Settings\All Users\Application Data\grisoft (if you have it there)
And last, please delete the registry key, to do this click on START, RUN and type in 'regedit' without the marks. Hit the enter key or click on OK. Registery editor will appear, navigate to the following folder and delete:
HKEY_LOCAL_MACHINE\SOFTWARE\AVG
HKEY_LOCAL_MACHINE\SOFTWARE\GRISOFT
Delete both, empty your recycle bin and then restart. Now install AVG 8 onto your computer. (remember when you come to the firewall configuration, if you are using a router please make sure you select computer in domain)
Hope that helps,"
That may help folks with a similar problem.
-
When you have done this then uninstall AVG 8 from your computer.
To do this click on START, ALL PROGRAMS, AVG 8, UNINSTALL AVG.
Don't they mean AVG 7
Because at this stage AVG 8 has not yet been installed. :angry:
-
Confusing indeed.
Here is the link..http://www.bleepingcomputer.com/forums/topic144238.html
I get the impression that the guy is saying install ver 8, let it make a mess of things, then uninstall it as above and re-install.
Quicker just to stick to the older version untill all the bugs are sorted out.