Kitz Forum

Broadband Related => ADSL Issues => Topic started by: aesmith on July 01, 2016, 06:56:39 PM

Title: Be nice to the Openreach Engineer
Post by: aesmith on July 01, 2016, 06:56:39 PM
I just raised a fault which needs engineer attendance.  The confirmation email from the CP included the following ... "feel free to offer him a cup of Tea or Coffee too as Open Reach engineers have a hard life."   We normally do, in fact the guy who finally fixed out last fault got lunch as well.
Title: Re: Be nice to the Openreach Engineer
Post by: William Grimsley on July 01, 2016, 07:00:19 PM
You're obviously very kind.
Title: Re: Be nice to the Openreach Engineer
Post by: NewtronStar on July 01, 2016, 07:20:39 PM
The only OR Engineer I've had was an older tight lipped guy and said to myself I'm in for a OR charge here, anyway with a nice cup of punjana tea inside him he started to make conversation it then became a more relaxed environment for both him and me  :)
Title: Re: Be nice to the Openreach Engineer
Post by: broadstairs on July 01, 2016, 07:41:06 PM
I must admit that the two OR guys I've had visit recently have both been very friendly and helpful and no I did not ply them with tea or anything else  ;)

Stuart
Title: Re: Be nice to the Openreach Engineer
Post by: William Grimsley on July 01, 2016, 07:59:51 PM
Glen's always just had coffee as far as I can remember, but nothing else.

NS, did you get a charge in the end? XD
Title: Re: Be nice to the Openreach Engineer
Post by: NewtronStar on July 01, 2016, 09:38:30 PM
NS, did you get a charge in the end? XD

No charge and No fault found and DLM reset though I was stuck on interleaving for 3 years the Engineer did make a comment about my DIY internal wiring  "a very nice job he said" was going to say yeah all thanks to the Kitz forum but that would have gone over his head.
Title: Re: Be nice to the Openreach Engineer
Post by: William Grimsley on July 01, 2016, 10:47:12 PM
Good man, NS! How's the drone?
Title: Re: Be nice to the Openreach Engineer
Post by: Weaver on July 02, 2016, 06:53:26 AM
I have always tempted them with offers of fresh coffee. I shall offer eats and treats too in future now. They have always been very helpful.
Title: Re: Be nice to the Openreach Engineer
Post by: Black Sheep on July 02, 2016, 01:21:46 PM
Ha ha, what a nice thread and thank you on behalf of all the engineers out there.
I wouldn't say it's a "Hard life", that's a bit OTT in my opinion. But it is a very stressful existence with the amount of stats we are required to meet, a brew certainly does help with the daily battle.  ;) ;D