Post by: jid on March 18, 2015, 12:20:19 AM
Checked the modem, no sync (No Signal) showing on the HG612 gui.
Was speaking to a friend at the time on the same exchange, different cab and he said his had done the same. Live about 10 mins from me.
Seems a coincidence the cabs both lost sync, possible the G.INP upgrade being rolled out ??? Either way, lasted about 5 mins. No outages reported by TalkTalk, and I doubt they'd be responsible for no sync?
Post by: kitz on March 18, 2015, 12:31:21 AM
Post by: jid on March 18, 2015, 12:46:05 AM
Possible... or with it being both cabs at the same time perhaps something on the backhaul/OLT. As you correctly say, it cant have been TT to cause a loss of sync.
A friend round the corner on a different cab just text me saying did I lose sync. Seems something peculiar going on. Only time will tell if G. InP appears
Post by: AArdvark on March 18, 2015, 01:12:48 AM
May be connected to the event or its recovery.
Investigations are on-going.
Quote
Service: Broadband
Posted: Tue, Mar 17 2015 at 18:17:02
Subject: Connectivity Issues : Wales Area
We're currently aware of a problem resulting in customers being unable to connect to the internet in Wales
This is impacting customers who are attempting to establish new connections and those who have recently disconnected and are now unable to reconnect.
If you're currently connected you should be able to continue using your broadband connection as normal.
We're investigating the cause and will provide another update later this evening.
The dialling codes affected are listed below
Dialling Codes Affected:
01285 01291 01386 01432 01437
01443 01495 01497 01531 01568
01584 01600 01633 01663 01685
01686 01865 01873 01874 01885
01905 01981 01982 01989
Post by: jid on March 18, 2015, 01:30:11 AM
Plusnet have announced a loss of some connections in Wales.
May be connected to the event or its recovery.
Investigations are on-going.QuoteService: Broadband
Posted: Tue, Mar 17 2015 at 18:17:02
Subject: Connectivity Issues : Wales Area
We're currently aware of a problem resulting in customers being unable to connect to the internet in Wales
This is impacting customers who are attempting to establish new connections and those who have recently disconnected and are now unable to reconnect.
If you're currently connected you should be able to continue using your broadband connection as normal.
We're investigating the cause and will provide another update later this evening.
The dialling codes affected are listed below
Dialling Codes Affected:
01285 01291 01386 01432 01437
01443 01495 01497 01531 01568
01584 01600 01633 01663 01685
01686 01865 01873 01874 01885
01905 01981 01982 01989
Not in the affected area codes and not with Plusnet, seems a separate issue perhaps ???
Post by: AArdvark on March 18, 2015, 03:16:57 AM
Sorry if not clear, late night and fingers that don't work. ;D
Post by: burakkucat on March 18, 2015, 09:03:38 PM
... or with it being both cabs at the same time perhaps something on the backhaul/OLT.
I can't see how anything on the backhaul or OLT could affect the synchronisation of a DSLAM/MSAN with a CPE. :-\ For example, Big Barry could have dug through some ducting which carries the fibre optic cables from the head-end to the various cabinet DSLAMs/MSANs. The service would obviously stop but all DSLAMs/MSANs and CPEs would still be in synchronism.
Post by: ip75 on March 18, 2015, 09:27:10 PM
Post by: kitzuser87430 on March 18, 2015, 09:39:00 PM
Quote
power cut,
All FTTC cabs have battery backup.
Ian
Post by: ip75 on March 18, 2015, 09:39:34 PM
Post by: jid on March 18, 2015, 10:50:04 PM
Quotepower cut,
All FTTC cabs have battery backup.
Ian
Plus, this affecting numerous cabinets over a 5 mile or so radius. I would highly bet a G.INP rollout. Only time will tell.
Post by: burakkucat on March 18, 2015, 11:45:27 PM
. . . this affecting numerous cabinets over a 5 mile or so radius. I would highly bet a G.INP rollout. Only time will tell.
b*cat nods. :)
It seems as if a control signal was sent out to the group of DSLAMs/MSANs which initiated a synchronisation drop at the beginning of some process. Once that process had concluded, another control signal initiated the resynchronisation of the DSLAMs/MSANs and CPEs.
Post by: jid on March 18, 2015, 11:46:51 PM
Think you're right Mr B*cat. . . this affecting numerous cabinets over a 5 mile or so radius. I would highly bet a G.INP rollout. Only time will tell.
b*cat nods. :)
It seems as if a control signal was sent out to the group of DSLAMs/MSANs which initiated a synchronisation drop at the beginning of some process. Once that process had concluded, another control signal initiated the resynchronisation of the DSLAMs/MSANs and CPEs.
there was downtime for exactly 10 minutes, so its seems a planned thing. Sent from my Nexus 6 using Tapatalk
Post by: kitz on March 25, 2015, 01:27:41 AM
Came back up at 00:50:27 VDSL link up.
Not sure what (if) other cabs were affected but seems strange to happen bang on midnight. 50 mins is a long time for a software upgrade though. :-\
Post by: AArdvark on March 25, 2015, 01:44:39 AM
Can your line get any better ? ;D
Just jealous as my line has dropped even with G.INP. :( ???
Post by: kitz on March 25, 2015, 02:19:19 AM
From what I can see, no change in my stats aside from an extra 0.1db of SNRm.
Post by: AArdvark on March 25, 2015, 02:34:47 AM
Aware of all the 'angst' regarding ECI and will it / wont it be G.INP'd.
(Or if it is happening now or later ...... according to someone [naming no names] on Plusnet Forums ;D)