Kitz Forum
Broadband Related => ISPs => Topic started by: dave.m on February 15, 2008, 02:42:57 PM
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Just aquired this list. Hope it's of help to Orange Users.
ORANGE SUPPORT TELEPHONE NUMBERS.
Call Technical Support for all your technical queries
Technical support - Broadband Starter and Home Starter (including new wireless router)
090 5050 5151 24 hours 7 days a week 50p a minute****
Technical support - second line and Livebox
0844 873 8586 8am-11pm 7 days a week 5p per minute***
Technical support - Mac OSX users
090 5050 0300 24 hours 7 days a week 50p a minute****
Technical support - all other packages
0844 873 8586 24 hours 7 days a week 5p per minute***
Call customer support for all your registration
and billing questions, changing your personal
details, equipment orders and general information.
Customer support - Broadband Starter and Home Starter
0844 871 0079 7am–11pm, 7 days a week 5p per minute***
Customer support - all other packages
0844 873 8586 7am–11pm, 7 days a week 5p per minute***
Other useful numbers
Service status information line - see how our network is running
0845 330 7124 24 hours 7 days a week Local rates**
Livebox and Second Line installation service
0845 355 5531 9am-5pm Monday to Friday Local rates**
dave
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50p a minute,what a rip off.I thought all that premium rate crap was no more.I remember just before I went on to broadband last year I was unable to connect to my tiscali dial up.I phoned support @ 50p a minute and ended up paying over £7 for something that wasn't even my fault!! >:(
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Thanks for the info Dave
I'll update this page with the info
http://www.kitz.co.uk/adsl/isp_contact.php
Not today though - since Ive currently got 2 versions of the site on the go right now.. and Im trying to avoid making any changes on the "live site" just in case I accidentally forget to carry the info over to the new one. :-[
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Phil,
I think most calls would be on the 'Second line and Livebox number' at 5p per min. Still not cheap when you consider that it is usually to a 'foreign' land and to someone who is still in the first year at English language. >:(
I have got round it either by asking for help on here or writing to Doncastert and waiting for a Yorky to ring me back and talk me through the problem. 8)
I wanted to give them nil stars on the poll but it is set up that they must have at least one star. :no:
Just a point, Kitz, but could it be set to a 'nil star' just to indicate that a vote has been placed even if it is 'zero'.
dave
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>> I wanted to give them nil stars on the poll but it is set up that they must have at least one star.
I use stars as an easy way for people to vote - although I did the stars interface- the actual backend module of that is a php "plug-in".. where the user has to at least click 1 star/item/object to show that the vote has been recorded. no stars is "null" and also used as a check to make sure that a vote has been placed.
However what you may not be aware of is..
when its converted to percentages (which I later do for the final results) it works out that 1 star (being the lowest award) is 0%.
3 stars is the midground with 5 stars being the max
When you put all 5 sections together it works something like this for the possible combinations.
1star + 1star + 1star + 1star + 1star = 0%
1star + 1star + 1star + 1star + 2star = 5%
2star + 2star + 2star + 2star + 2star = 25%
3star + 3star + 3star + 3star + 3star = 50%
4star + 4star + 4star + 4star + 4star = 75%
4star + 4star + 4star + 4star + 5star = 80%
4star + 4star + 5star + 5star + 5star = 90%
4star + 5star + 5star + 5star + 5star = 95%
5star + 5star + 5star + 5star + 5star = 100%
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I'll just get my abacus out to check your figures. :P ::)
dave