Kitz Forum
Broadband Related => ADSL Issues => Topic started by: walsh155 on January 22, 2010, 12:56:47 AM
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Hey hello
I have triyed every possible thing to try and speed up my download speed when i do a check ob BT.com it sais i can have 3mbits on my line but i can only get 512kbits i have done everything possible please help O and i have a bt home hub 2.0 this is some info
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 00:25:03
Downstream 704 Kbps
Upstream 448 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 8.9 dB / 12.0 dB
Line attenuation (Down/Up) 70.9 dB / 31.5 dB
Output power (Down/Up) 1.4 dBm / 1.1 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 638 / 2
CRC Errors (Down/Up) 93 / 36
HEC Errors (Down/Up) 126 / 29
Error Seconds (Local/Remote) 7 / 4
please HELP its wrackjing my brains
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and does the BT graphite digital wireles house phone need the ring wire
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I'm afraid that with a downstream attenuation of 70.9 dB you have no chance of 3 Mbps or anything close. The speed you're getting is about as much as you could hope for with such a long line. Sorry. :(
The only thing I can suggest, if you haven't already done this, is to optimise your internal wiring setup as much as possible, and there's some advice on that here. (http://www.kitz.co.uk/adsl/socket.htm)
I don't know the phone which you refer to, but no modern electronic phone needs the ring wire.
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I don't know the phone which you refer to, but no modern electronic phone needs the ring wire.
Or old ones if you put a ADSL filter on them.
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no modern electronic phone needs the ring wire.
For no read almost no. I've got one, made by Siemens and sold by BT. :P
(I keep it because it's a nice phone to use, just have a filter on it)
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Hi Walsh and welcome,
Just to double check it might be worth entering your data here:-
http://www.kitz.co.uk/adsl/adslchecker.php
and then tell us the estimated distance from your exchange.
Kind regards,
Walter
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Just to double check it might be worth entering your data here:-
http://www.kitz.co.uk/adsl/adslchecker.php
Are you suspicious of the data as well ?
Line attenuation (Down/Up) 70.9 dB / 31.5 dB
Output power (Down/Up) 1.4 dBm / 1.1 dBm
That Output Power is either the problem or it's a duff reading.....which might indicate the Attenuation may also be wrong.
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@ Oranged,
Experience, sometimes being a very hard master, suggests leaving no stone unturned !
I had noted the anomaly but thought to keep things as simple as possible to begin with.
K R
Walter
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70db attenuation is very high and the route of the problem. check your internal wiring before the master socket for a small connection block. It's the size of a small box of matches.
If the 70db load is not due to a very long lenght of line then it may be due to an rf2 filter fitted before the master socket to reduce backround radio interference affecting your normal voice telephony. Have a look at the following: http://www.kitz.co.uk/adsl/btsockets.htm
Scroll down to Block terminal connectors and look at the bottom at the rf2. If you have such a block then speak to your isp about getting it changed for an rf3. The rf2's where made before broadband came about and they filter the broadband signal heavly. With a typical phone line the limit in achiving any broadband connection would only lie around 2.1 to 2.2 km.
Might not be the problem, but certainly something to look for. with such a high load I hope it is the problem
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ezzer i dont quite know what you mean by check your connection
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ezzer i dont quite know what you mean by check your connection
How are you connected to the internet?wireless or ethernet.
Can you connect directly into the BT master socket(without using cable extensions)?
Do you have a master socket,like the ones pictured in this link
http://www.kitz.co.uk/adsl/btsockets.htm
Do you have any other devices connected?
You need to follow all the advice given to eliminate any faulty wiring etc in your home
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Soz I was refering to the "internal lead-in" which is the internal telephone cabling before the nte/master socket
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hey thanks for replying i have a NTE5 A Faceplate pre 2007 and i have sky and a ps3 and a 2 psp's and al of these most of the time use the inetnet.
thanks im am also currenlt running ubuntu 9.10 os with a dual bot with win7
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I have disconnected the ring wire which leaves 2 and 5 connected if that's what you mean?
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Ethernet 100mbits with the cable supplied from bt
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also my pc and monitor is 3 feet away from my bt hub ane problem therre
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Line state Connected
Connection time 0 days, 0:04:17
Downstream 896 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 7.4 dB / 11.0 dB
Line attenuation (Down/Up) 63.5 dB / 31.5 dB
Output power (Down/Up) 15.2 dBm / 11.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 443 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0
THESE ARE THE RESULTS FOR THE OLD SPARE ROUTER I HAVE (HOME HUB TYPE A_)
THE ATTENUATION SEEMS TO BE LOWER AND THE OUTPUT POWER IS BETTERAND NOISE IS LOWER
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AND NOW MY PING IS 63MILS AND IT WAS 49
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how is there so many up fec errors
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CRc up
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Hi
THE ATTENUATION SEEMS TO BE LOWER AND THE OUTPUT POWER IS BETTERAND NOISE IS LOWER
The attenuation of 63.5 is probably the most that this router can report .
The output power is reported correctly , the other router was reporting incorrectly ,at those readings you would not have had a connection.
your noise margin is lower ,that ties up with the improvement in synch speed . You can expect Noise margin to vary when you resynch or change routers as condition are changing . You may also achieve better or worse Bit loading at that particular time .
regards Jeff .
edit how is there so many up fec errors do not worry about FECs they show the Forward error correction is working .
CRc up without a value that is meaningless
Regards Jeff
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The only thing i want is faster download speeds thats all im asking because i download alot and like a 600mB file takes like hours for some reason my whole street gets around 3500kBs download speed but only i get 60kBs
will buying a gigabit ethernet card make my Dl speeds any faster?
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Hi
I don't know about the rest of your street as I have not seen their stats . You have tried 2 routers that basically give you similar results . It all hinges on your attenuation. The most optimistic still puts your line length at about 4.3 Km * the worst at 5Km from the exchange . to get 3500Kbps you would need to have an attenuation of 56db or less with a line length 0f around 4km . Is your line length<4Km?
* btw at that distance you should synch at about 1472Kbps Have you really followed the advice in this link, here (http://www.kitz.co.uk/adsl/socket.htm) to improve your own wiring .
Regards Jeff
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i am around 3.6km from the exchange but i sync at a max of 896kbits in the test socket
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The only thing i want is faster download speeds thats all im asking because i download alot and like a 600mB file takes like hours for some reason my whole street gets around 3500kBs download speed but only i get 60kBs
will buying a gigabit ethernet card make my Dl speeds any faster?
In a word no,
The bottom line is you are on a long line so you will not with your line attenuation get 3500kbps.Your router is showing 63.5db/31.5db,most routers only go up to this as a maximum,but your actual line attenuation can be higher.
Edit,you seem to have threads all over the place basically all about the same thing.It does make things a little confusing when people are trying to help you :)
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I know you have tried 2 different routers but are you also switching it off and on at other times ?
Also you haven't yet posted a result from the BT speedtester ( www.speedtester.bt.com).
As UncleUB has said, can you now keep all your posts to just this thread because your 2 other threads are relating to the same basic problem.
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FAQ
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
626 Kbps
0 Kbps 1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 626 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :896 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
this is the speedtester results
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how can i get the max achiveable speed please?.
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kilobit/sec (kilobyte/sec)
Download speed: 905.63 (113.20) 100%
Upload speed: 388.94 (48.61) 100%
Surfspeed inside United Kingdom: 335.01 (41.87) 55%
Surfspeed average (worldwide): 224.41 (28.05) 97%
Surfspeed outside United Kingdom: 217.52 (27.19) 100%
Latency: 108 milliseconds
this is from another speedtester
it shows i have a download speed of113 kiloBytes a second but i never get close to 80kBs i always get 60-65 max
any explanation
and how can i get that download speed
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This is getting totally out of hand. Please focus on the actual problem.
You have tried two different routers, and both report a very high attenuation of at least 63.5 dB, which probably means that it's higher than this (many routers won't report a higher value than this).
This very high attenuation may simply be the result of a long length of cable between you and the exchange, in which case there's nothing you can do about it. The fact that other people in the street get better results doesn't necessarily mean that your connection will be as short as theirs - there might be some historical reason for your phone cable following a different route.
Another possible reason for the high attenuation is that you have an RF2 filter fitted, as described by Ezzer here. (http://forum.kitz.co.uk/index.php/topic,6642.msg142743.html#msg142743) Please check this out and let us know the answer.
A third possible reason is that your line has a high resistance fault, but this is normally accompanied by other symptoms such as crackling on the telephone and a very unstable ADSL connection. With the router disconnected, dial 17070 and select option 2 for a quiet line test. If you hear obvious noises on the line, then you probably have a line fault and should report it to your telephone supplier as a voice fault (don't mention broadband/ADSL).
Is your ADSL connection very unstable (repeatedly dropping the connection)? If so, it would be worth installing Routerstats (http://www.vwlowen.co.uk/internet/files.htm) to monitor your noise margin over time.
Please check these points out and let us know the results.
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Test1 comprises of Best Effort Test: -provides background information.
Download Speed
626 Kbps
0 Kbps 1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 626 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :896 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
That shows correct data....nothing seems wrong with your connection for the distance that you are from the exchange.
Which ISPs are your neighbours with ?
Are there LLU ISPs in your exchange ?
What exchange are you on ?
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I dint know what you mean.
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how do you check if you have a rf2 fitted?.
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Look for it on the incoming phone cable? :'(
This page has a picture http://www.kitz.co.uk/adsl/btsockets.htm
(it normally has a plain white cover)
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Hi
quote how do you check if you have a rf2 fitted?.
are you reading the posts ?
look at the post where Ezzer has already explained
http://forum.kitz.co.uk/index.php/topic,6642.msg142743.html#msg142743
Regards Jeff
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@walsh155
I'm losing patience. Several people have tried to help, and you appear to ignore their suggestions. I tried to summarise the situation here (http://forum.kitz.co.uk/index.php/topic,6642.msg143783.html#msg143783) and you have ignored that too.
I'm not prepared to let this go round in circles for ever, so please read the advice you've been given and act on it. In particular:
1. Check if you have an RF2 filter fitted - see Jeff's link in the post above.
2. Check if your line is noisy by dialling 17070 and selecting option 2.
3. Let us know the results.
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i have done a quiet line test with no1 in my house and there was no noise
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Personal Message (Online)
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Had a problem about a few wekks ago and turned out it my faulty router now i ned
« on: Today at 02:31:59 PM »
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i need more help first ill pst the results with rhe router
ADSL line status
Connection information
Line state Connected
Connection time 0 days, 0:14:07
Downstream 896 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 6.7 dB / 11.0 dB
Line attenuation (Down/Up) 63.5 dB / 31.5 dB
Output power (Down/Up) 15.1 dBm / 11.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 3364 / 0
CRC Errors (Down/Up) 5 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 3
Hide Details
i used to download at a speed of 100kB (BYTES)A SEC becasue i had a ip profile of 750kilo bits now it has dropped to 500 kbits and now i download at a speed of a slugish 60 again can anyone tell me why the ip profile has dropped and how i can get it higher again please
i did notice my download speed drop to 60 when i retarted the home hub for my big brother because hw couldnt host games on this psp game he plays
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and i do have a rf2
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no sorry i dont have a rf2 fitted
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Your IP profile has dropped because you've had a lower speed re-sync recently. If your connection speed remains at least 864 kbps, the IP profile will recover to 750 kbps within a few days.
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hmm so because its is now 896kbits it will recover in a few days?
also i resynced at 896 erlier
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Just to add,leave your router switched on all the time. :)
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its on 24/7
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its on 24/7
:thumbs:
Like Roseway has stated,just have to leave it to pick back up now.Don't expect any large increase though,not with your line attenuation.