Kitz Forum
Computers & Hardware => PC Hardware => Topic started by: renluop on September 20, 2012, 12:28:48 PM
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The title says it all! Has anyone ideas as to what kind of driver is the likeliest culprit?
I have tried to reinstall from the existing zip on my computer.
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I find it hard to believe that driver upgrades could cause this without having some other more serious effect. Can you still access the web interface of the router from a browser?
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Text version of Router's page after login. Sp that seems OK.
Home
Technicolor Gateway
Broadband Connection
Toolbox
Home Network
Help
Home
Technicolor Gateway
Information
Product Name: TG582n
Software Release: 8.4.4.J
Broadband Connection
Internet: Connected
Toolbox
Game & Application Sharing
Firewall: Standard
Parental Control
Home Network
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If you can log into the router's web page, then Routerstats should be able to as well if nothing else has changed. I can only think that perhaps something has changed in the Routerstats configuration. Your title didn't quite 'say it all' :) Does Routerstats run but fail to show any data, or not run at all?
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Its radio buttons work and display the appropriate screens, but nothing happens after the green go icon is pressed. On first sight the settings are as they were before the drivers' installation.
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I'm struggling a bit to know what has caused this. I think what I would do next is delete RouterStats.ini (or rename it) then restart Routerstats and set it up from scratch again.
(Some people might refer to this as "grasping at straws".)
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No luck with that either.
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Has anyone else got any ideas?
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Perhaps rolling back and then updating the drivers and testing RS each time might be the desperate solution. Unless there's a catch to that.:-\
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I don't think it would do any harm.
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Not being a user of BGW (Billy Gates Ware :-X ) I am unsure what to suggest.
Have you tried moving the configuration file to somewhere safe, removing, then re-installing RouterStats? ???
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Im a bit confused to as to how this could have happened as routerstats is a standalone program rather than an install, so shouldnt really be affected by any update drivers.
Id try redownloading from the RS site and try setting up again.. making sure that the old config file has been renamed or deleted. Due to the fact you can connect but not record would make me think its something to do with the configuration.. or perhaps the prog isnt keeping the telnet connection alive.. I too am clutching at straws because its hard to see whats going on :(
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Well all drivers rolled back, sys res back to before RS installed, any traces in registry removed, RS reinstalled from fresh download.....and..... still no luck. Tried RS Lite which won't work either. Cue hysterical :D :'( followed by :comp:
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:)
At least we can now say that the driver upgrades weren't responsible. I suppose you haven't upgraded the router firmware, or changed any of its settings, have you?
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As mentioned above, if RS can connect, but cant record then perhaps the telnet session isnt being kept alive? Im clutching at straws.
~ To check the telnet session time length (in seconds):
{Administrator}=>env get var=SESSIONTIMEOUT
~ To set to never timeout:
{Administrator}=>env set var=SESSIONTIMEOUT value=0
Dont forget to save.
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Do I do that via telnet? If I do log in the DOS screen displays
[Session 1 in use by 'admin' on 192.168.1.64:49542
Session 2 in use by 'admin' on 192.168.1.67:49412
Hit Return to list sessions & scan for a free one
Or type the number of the session you want to kill/code]
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Yes via telnet. Not sure what your output is from?
If using windows (Some versions need admin authorisation)
Run cmd -> Type telnet
Type open 192.168.1.254
Now enter the username (Administrator) and password.
and a window that looks like a weird lego brick should come up (Sorry no idea what its supposed to be).
Then see screen cap below.
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PS just thought.. re when I said some versions of windows (ie Win 7)... telnet is not enabled by default - to do so see the instructions at the bottom of this page
http://www.kitz.co.uk/routers/telnet_router.htm
(wondering if theres a possibility that the driver update has disabled some of Windows advanced features)/
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Still getting the message about sessions in use, and finally one saying "no more sessions, connection to host lost".
Telnet to client is set to enabled, and so is telnet to server. As mine is not a server could that be a cause of problems?
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Are you logging off properly after a telnet session? This is pure speculation, but perhaps the router retains the telnet login if you don't log off, hence the multiple sessions.
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no more sessions, connection to host lost
okay thanks... which as eric points out, then something must be already using the maximum available sessions - didnt know that the tecnicolor only allowed 2 - in fact Ive just been able to run 3 concurrent sessions on mine! Nor does mine appear to retain sessions, but Im running the Be* firmware.
At least the sessions are coming from your PC on the LAN and not externally. But something is using up the available sessions and therefore not allowing Routerstats or Telnet to connect.
There will be a command somewhere to clear the open sessions, but Im wondering if it may just be easier to reboot the router.
PS It may also be worthwhile rebooting your PC at the same time to make sure that there isnt something stuck on your PC trying to access it.
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Session 1 in use by 'admin' on 192.168.1.64:49542
Session 2 in use by 'admin' on 192.168.1.67:49412
Hit Return to list sessions & scan for a free one
Or type the number of the session you want to kill
Used to have a similar problem with the 585, which was limited to 2 telnet sessions. Needed to adapt my perl scripts to kill one of the sessions
if (!$tn->open(Host => $modemHost, Port => $modemPort, errmode=> "return"))
{
return;
}
#if more than two telnet sessions then get
# Session 1 in use by 'admin' on 192.168.1.3:1839
# Session 2 in use by 'admin' on 192.168.1.3:3581
#
# Hit Return to list sessions & scan for a free one
# Or type the number of the session you want to kill
($prematch, $match)=$tn->waitfor(Match => '/username :/i',Match => '/kill/i');
if ($match eq "kill")
{
$tn->put("1");
($prematch, $match)=$tn->waitfor('/username :/i');
}
Did you try pressing 1 or 2 inorder to kill a session and then restarting RouterStats?
Unless you specifically need the telnet server then it should be removed. Only the telnet client should be necessary.
Has the router been rebooted since you started having problems?
Perhaps running wireshark could throw light on the problem, but it does sound like telnet sessions are opened and not closed.
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As per kitz's suggestion session timeout value is now 0.
Also have unselected telnet server, rebooted (restarted) router, and computer, un/reinstalled RS.
With the 582N the Get Page is odd (see attachment) but I never had troubles with the 582n's predecessor.
So still no luck.
Kitz mentioned possibility of the driver updates having interfered with windows advanced features. Which would they be in particular, and what should settings be? See mine attached
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>> Kitz mentioned possibility of the driver updates having interfered with windows advanced features.
I was just clutching at straws Im afraid, but after having checked your screen cap of the features you have switched on, they look fine.
I'll go check the settings on my 582n in a mo and post you some screen caps.
PS that message about user defined graphs is normal with the 582n.. but it doesnt stop the default graphs being produced.
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Edited to add screen cap.
This was the only page I had to change in the settings.
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Now wondering if overwriting current Dell drivers from original OEM CD might be best next step.
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It might be a silly question, but have you tried using Sysem Restore to rewind your system to verify it is the updates that caused it?
What updates were they anyway?
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Sys Res was used right at start of discovering problems. Network Adapters ( Dell and Reaktek), Display Adapter (GeForce).
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When the 582n option is selected RouterStats establishes a telnet session between the PC and router.
Only the following 4 commands are issued by RouterStats:
env set var=SESSIONTIMEOUT value=0
xdsl debug bitloadinginfo
xdsl info expand=enabled
ip iplist
Since the reboot have you been able to establish a manual telnet session with the router ?
Have you tried extracting RouteStats to a different dircectory ?
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Looking closely at the first screen capture (getpage.pdf) I see it refers to a TG587n and not a TG582n. :-\
Could that be the result of a misconfiguration, somewhere? :-X
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Looking closely at the first screen capture (getpage.pdf) I see it refers to a TG587n and not a TG582n. :-\
Could that be the result of a misconfiguration, somewhere? :-X
For some reason it says that even if its configured and running correctly for the TG582n
(see cap below)
PS that message about user defined graphs is normal with the 582n.. but it doesnt stop the default graphs being produced.
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@rhohne ATM it's installed at C:\, where recommended by RS. Apart from the partition on the disk for the recovery drive I have no other drive, unless you mean a portable drive.
@ everyone
I am encountering other problems, about which I shall open another thread (http://forum.kitz.co.uk/index.php/topic,11708.0.html)just in case one of you has ever met something similar.
The problem may or not related to the problem here.
In the meantime the back-burner is lighted.