Kitz Forum

Broadband Related => Known Network Issues + MSO's => Topic started by: Weaver on May 19, 2021, 05:12:53 PM

Title: AA MSO
Post by: Weaver on May 19, 2021, 05:12:53 PM

Massive outage today - https://aastatus.net/40620

Title: Re: AA MSO
Post by: burakkucat on May 19, 2021, 11:22:18 PM

Were you affected?  :-\

According to the notes, it was A&A self-induced!  ::)  :-X

Title: Re: AA MSO
Post by: tubaman on May 20, 2021, 07:38:21 AM

Excellent that they are so candid about this. A lot of companies would have been somewhat more vague with their description.

Title: Re: AA MSO
Post by: Weaver on May 20, 2021, 04:16:51 PM

We were in a horrible state for about an hour yesterday at around 1300 hours, but slept though the outage and my wife didn’t want to wake me up, which was very unfortunate. I received 38 line down-line-up emails, and my wife got the same number of SMS messages. In the end the Firebrick kicked into 3G because its own PPP LCP ping testing detected the outage. The KCI servers must have been running flat-out generating all the messages and then the poor support people would have got a tidal wave of emails from the likes of me asking what’s up.

Title: Re: AA MSO
Post by: niemand on May 20, 2021, 07:55:47 PM

Mistakes happen. They should throttle those line down messages to avoid such spam.

Title: Re: AA MSO
Post by: Weaver on May 20, 2021, 09:33:26 PM

There is some filtering but they need to tune it better. I get three times as many messages because I have three lines.

Title: Re: AA MSO
Post by: Chrysalis on May 25, 2021, 11:02:31 PM

I think I may have been but only briefly, I remember my ppp session cycling last week.  Checked after I noticed internet went dead.