Kitz Forum

Broadband Related => Voice over IP (VoIP) => Topic started by: dee.jay on December 23, 2022, 04:40:05 PM

Title: Taken the plunge...
Post by: dee.jay on December 23, 2022, 04:40:05 PM
It appears I am in for quite a wait for FTTP here, so I've decided to at least take the first step and port my landline number to VoIP.

Personally, if it were just up to me I'd be happy to kill it and just have 2 x AAISP lines, however as our number is a nice easy one and my wife uses it a long to ring her mum - there is a desire to keep the number.

The huge upshot of this for me from a technology perspective is that I now have to buy a VoIP setup (I love telephony technology and making it work but ironically don't make many phone calls personally). So coming today is a Gigaset base + 2 x phones so I can get that going. We support VoIP at work - so this only helps me from an understanding as I'll be using the same platform as we do there too. Once my number has successfully ported (January) then I'll be looking to move my 2nd line (as it'll be ceased) and having bonded AA lines...

I've ported my number to A&A so it seems I have many choices in what to do. In the meantime I already have a sipgate account and a number on that, so I can use that to experiment with before porting my actual number in.

Anyone else done anything similar?
Title: Re: Taken the plunge...
Post by: vic0239 on December 23, 2022, 09:14:31 PM
I have a very similar setup, although no BB lines to A&A. Two VoIP numbers from them (one ex land line and one for my PABX) and a Sipgate number all on a Gigaset SL450A. The PABX is fed from two VoIP ports on my router. One slightly disconcerting feature is that the Gigaset will accept multiple incoming calls, so your second handset can start ringing while on a call.  ??? Setup is fairly straightforward, I think there is a guide on their (A&A) website.
Title: Re: Taken the plunge...
Post by: jaydub on December 24, 2022, 05:22:01 PM
dee.jay, did you go for AAISP Gigaset hardware options?  About to take the plunge with FTTP and am slightly reluctant to go for the AA hardware, as neither the handset nor the base station appear to be current Gigaset models.

I would be very interested in your experience though.
Title: Re: Taken the plunge...
Post by: Alex Atkin UK on December 24, 2022, 06:30:07 PM
If I were to buy again, I'd probably avoid Gigaset handsets personally.  Even replacing the batteries with Eneloops my mum has been having issues trying to call the council repairs as the batteries die before she gets through.
Title: Re: Taken the plunge...
Post by: dee.jay on December 24, 2022, 10:23:33 PM
Haaaaaaaa, I bought a Gigaset N510 IP Pro and 2 x handsets.

I have Zoiper on my iphone though.

Getting them working with sipgate took me minutes... I bought another VoIP number through AAISP and I'm about to try setting up FreePBX now to do things that way.

Title: Re: Taken the plunge...
Post by: Alex Atkin UK on December 25, 2022, 06:48:02 AM
I just don't understand how they managed to mess up the charging so badly.  I do need to figure out what the best Android app is so she can make outgoing calls that way.  Its frustrating so many of them want you to register to use them at all when I only need basic functionality.

Really annoying they removed native SIP support from Android.
Title: Re: Taken the plunge...
Post by: vic0239 on December 25, 2022, 08:11:39 AM
I just don't understand how they managed to mess up the charging so badly.
Most of my handsets are SL450H models which have X445 flat batteries which, in my experience, have no issues with charging. However, I have a C430HX in the garage which wouldn't keep a charge and like you I tried various replacements including Eneloop with no luck. I eventually tried Duracell AAAs which (touching wood) have been operating flawlessly.
Title: Re: Taken the plunge...
Post by: Alex Atkin UK on December 25, 2022, 11:18:36 AM
The flat battery models seem extremely expensive, any idea if the C530H is any better?  It still looks to be AAA but they may have the improved the charging circuit.  In general NiMH should handle hardly ever being off charge better than LiIon/Po, its why its so strange they managed to mess that up.
Title: Re: Taken the plunge...
Post by: tubaman on December 25, 2022, 03:22:19 PM
The batteries in my Panasonic cordless phones are at least a decade old and are still going strong, so good NiMH batteries and charging is very possible. A relative has some newer BT cordless phones and the AAA NiMH batteries in those don't seem to last more than a couple of years.
Title: Re: Taken the plunge...
Post by: Alex Atkin UK on December 25, 2022, 04:12:21 PM
Yeah I have a Panasonic and tbh that handset would be fine, except I can only charge it using its own base station which means emitting another pointless DECT signal.   Plus I like being able to import/export the contacts via the N300 IP UI.
Title: Re: Taken the plunge...
Post by: vic0239 on December 25, 2022, 09:01:03 PM
The flat battery models seem extremely expensive, any idea if the C530H is any better?
Sorry, no experience of that model.
Title: Re: Taken the plunge...
Post by: dee.jay on December 28, 2022, 12:13:27 PM
So simply connecting the N510 base to AA is a doddle and that seems to work fine.

3 days spent trying all sorts of different settings, when all along it was because I'd pre-emptively installed siproxd and that was making a right mess of every other setting I was trying... frustrating but all my own fault :D
Title: Re: Taken the plunge...
Post by: dee.jay on January 12, 2023, 10:37:02 AM
So I ended up with one-way audio again when using FreePBX so have abandoned that for now and simply registered the N510 with AAISP.

My phone number ported to AAISP VoIP yesterday, and works perfectly, I am quite pleased. Sky internet ceased, it was a good run but time to change up our solution for internet connectivity here. Placed an order for FTTC x 2 with AAISP last night also.
Title: Re: Taken the plunge...
Post by: Alex Atkin UK on January 12, 2023, 03:27:10 PM
Be interesting to see if there is any detrimental impact to VoIP from bonded VDSL, given the lines may have different latencies.
Title: Re: Taken the plunge...
Post by: andrew-AAISP on January 13, 2023, 08:56:29 AM
Hello!

We stopped selling the Gigaset DECT handsets as the entry level models were discontinued last year. The Yealink are similar and have a couple of advantages over the Gigaset (easier to transfer and support more SIP accounts & handsets per base station. (At home, I have on of each - a Gigaset for home use and a Yealink for work)
Title: Re: Taken the plunge...
Post by: dee.jay on January 13, 2023, 01:35:01 PM
Yeah, wished I'd gone for the Yealink now, but never mind, the Gigaset's I have do the job :)

Title: Re: Taken the plunge...
Post by: Weaver on January 13, 2023, 04:25:28 PM
I use AA VoIP and was too lazy to debug problems getting the Gigasets’ handsets to work and so I just used the ‘call redirect’ feature on AA’s website to redirect incoming calls to my wife’s mobile phone. That worked beautifully, and was enough for what we needed, so that is how it has remained. I don’t think that VoIP was likely to have much chance of working properly with our ADSL lines, possibly because of problems with packet reordering given our bonded multiple lines, although it isn’t certain how much, if at all, that was happening. Also packet loss could have been a problem, either natural packet loss because of overload with competing traffic at times, and possibly because of corruption, unknown because I was not monitoring packet corruption error rates back then and so I wasn’t keeping errors down to zero at all times, as I do now. The slowness of our lines would not have been a problem, but jitter might well have been a big problem and bad bufferbloat in the Firebrick has often been seen, with huge peak latency values reported.

Possibly the Firebricks’ algorithm of prioritising small packets somehow isn’t working, otherwise I wouldn’t expect to see such huge (>500 ms!) latency spikes reported by the PPP LCP ‘ping’ testing carried out in AA’s CQM system’s graphs, seeing as the PPP LCP packets are tiny. It has been a long-time wish list item that Firebricks would support L2 and L3 priority marking, not that that is necessarily going to be enough to help in all situations. I also do wish that AA would fix the bufferbloat problems and do modern active queue management, or even give us a choice of queue management algorithms, plus pony on a stick. I’m not at all sure how much the latency spikes that we see are anything to do with the Firebrick.

Is it possible that my modems could be the culprits instead / as well ? Queues building up that are outside the Firebrick are obviously death, unless priority marking is both implemented and obeyed. I do hope that AA’s VoIP servers L3 priority-mark downstream traffic, as this could help both intermediate routers and my modems to do the right thing, aside from my Firebrick.
Title: Re: Taken the plunge...
Post by: jaydub on January 13, 2023, 11:07:23 PM
Hello!

We stopped selling the Gigaset DECT handsets as the entry level models were discontinued last year. The Yealink are similar and have a couple of advantages over the Gigaset (easier to transfer and support more SIP accounts & handsets per base station. (At home, I have on of each - a Gigaset for home use and a Yealink for work)

Time to update your web site, which still show the obsolete handsets.

I spoke to your sales person a week or two ago and was informed that the Gigaset solution was still what you provide, so maybe also time to ensure your staff are aware as well.