Kitz Forum

Broadband Related => Broadband Hardware => Topic started by: thesmileyone on October 21, 2016, 12:39:24 AM

Title: Disconnection problems
Post by: thesmileyone on October 21, 2016, 12:39:24 AM
Having some disconnection problems lately, it seems either the BT openreach modem decides to turn itself off or does something wierd or we get random disconnects from the exchange or DSLAM?

Here is log from router. Note that sometimes when this happens I cannot log in to the router, I either get the login screen for the admin CP or I get "connection timed out to 192.168.1.1". Only tried over wireless though.

Quote
Oct 20 23:10:47 disk_monitor: Got SIGALRM...
Oct 20 23:30:40 WAN Connection: DNS probe failed (0/2)
Oct 20 23:30:47 WAN Connection: DNS probe failed (1/2)
Oct 20 23:30:54 WAN Connection: DNS probe failed (2/2)
Oct 20 23:31:45 pppd[505]: Serial link appears to be disconnected.
Oct 20 23:31:48 WAN Connection: Fail to connect with some issues.
Oct 20 23:31:48 stop_nat_rules: apply the redirect_rules!
Oct 20 23:31:51 pppd[505]: Connection terminated.
Oct 20 23:31:51 pppd[505]: Modem hangup
Oct 20 23:32:36 pppd[505]: Timeout waiting for PADO packets
Oct 20 23:32:48 rc_service: httpd 453:notify_rc start_multipath
Oct 20 23:32:48 pppd[505]: Unable to complete PPPoE Discovery
Oct 20 23:32:48 wan: mac clone: [wan0_hwaddr] == [24:b6:fd:26:6f:52]
Oct 20 23:32:48 pppd[327]: pppd 2.4.7 started by admin, uid 0
Oct 20 23:33:01 rc_service: zcip 330:notify_rc start_firewall
Oct 20 23:33:01 zcip client: configured 169.254.45.102
Oct 20 23:33:01 start_nat_rules: apply the nat_rules(/tmp/nat_rules__vlan4)!
Oct 20 23:33:03 stop_nat_rules: apply the redirect_rules!
Oct 20 23:33:19 rc_service: httpd 453:notify_rc start_multipath
Oct 20 23:33:19 pppd[327]: Unable to complete PPPoE Discovery
Oct 20 23:33:19 wan: mac clone: [wan0_hwaddr] == [24:b6:fd:26:6f:52]
Oct 20 23:33:20 pppd[399]: pppd 2.4.7 started by admin, uid 0
Oct 20 23:33:32 rc_service: zcip 402:notify_rc start_firewall
Oct 20 23:33:32 zcip client: configured 169.254.45.102
Oct 20 23:33:33 start_nat_rules: apply the nat_rules(/tmp/nat_rules__vlan4)!
Oct 20 23:33:38 stop_nat_rules: apply the redirect_rules!
Oct 20 23:33:55 pppd[399]: Timeout waiting for PADO packets

And here are the images of what happens.

Title: Re: Disconnection problems
Post by: thesmileyone on October 21, 2016, 12:42:33 AM
Since the modem is locked, do you suggest buying an unlocked one? I was thinking it is on ECI and the dslam is Broadcom so what should I get that doesn't break the bank?
Title: Re: Disconnection problems
Post by: psychopomp1 on October 21, 2016, 11:33:01 AM
Since the modem is locked, do you suggest buying an unlocked one? I was thinking it is on ECI and the dslam is Broadcom so what should I get that doesn't break the bank?

Absolutely! if you're on a Huawei (broadcom) cabinet then use a Huawei HG612 modem to obtain optimum sync speeds as well enable G.INP (if not already enabled). One going for £20 on fleabay:
http://www.ebay.co.uk/itm/112174119538

Follow these instructions to get the HG612 unlocked (a doddle!)
http://www.kitz.co.uk/routers/hg612unlock.htm
Title: Re: Disconnection problems
Post by: thesmileyone on October 21, 2016, 02:18:06 PM
I am wondering if it is the router. Been downloading maxxed out on Steam and then I come home and I load up firefox...this seems to crash the router...can't connect to router admin CP and steam reports no connection.

5 mins later it is working again?
Title: Re: Disconnection problems
Post by: psychopomp1 on October 21, 2016, 03:35:38 PM
Out of interest which router do you have connected to the Openreach modem? Might be worth doing a factory reset on the router and then re-configuring the settings (preferably manually) and obviously ensure the firmware is up to date. Only bin the router as a last resort :(
Title: Re: Disconnection problems
Post by: thesmileyone on October 22, 2016, 12:08:12 PM
For my pc, the way it is currently is

ECI modem ___> Asus DSL-ac68u (In RT mode) ---> TP-Link 300 extender ______> PC

---= wifi
__= ethernet cable.

In the future, when master socket is moved, it will go

ECI ___> Asus ___> PC

Still, getting terrible ftp speeds

Title: Re: Disconnection problems
Post by: psychopomp1 on October 22, 2016, 01:58:32 PM
Thanks. Might be worth getting rid of the DSL-AC68U and replacing it with the RT-AC68U? The DSL variant might be the root cause of your problems...even operating as a standalone router.