Kitz Forum

Broadband Related => Router Monitoring Software => Topic started by: jjaycee on June 07, 2016, 01:07:49 PM

Title: DSLStats v5.8. Unable to login to Router
Post by: jjaycee on June 07, 2016, 01:07:49 PM
Windows 10, Billion 7800n, Avast antivirus. Recently I've been getting the Unable to login to router message but
but it would rectify itself. Now I am totally unable to get it to login. All my configuration settings are as before including the login of admin/admin. IP address 192.168.1.254. Still no luck. I am completely lost on what has happened suddenly. I have uninstalled DSL Stats, reinstalled ( having removed all the files in AppData Local but still no luck.
Anyone help me here, because i have been running this programme for many years now and it is vital for me as I am on a poor adsl connection and the stats help me when i need to contact my ISP.
Title: Re: DSLStats v5.8. Unable to login to Router
Post by: roswellgrey on June 07, 2016, 01:19:39 PM
Have you rebooted the Billion ?

Now before you scream and hurl something at the screen for such an annoying answer to your question  >:D , I am very certain that my 8800NL has a memory leak in its firmware (or doesn't close the session down properly) . As such, after a certain number of telnet sessions (a lot btw), it just stops accepting connections, and the only solution is a reboot of the router....

Just thinking it might be the same for the 7800 if you have checked all other variables ...
Title: Re: DSLStats v5.8. Unable to login to Router
Post by: jjaycee on June 07, 2016, 01:48:41 PM
I promise not to scream and hurl abuse !! Mainly because it worked. I do hate rebooting the router but if that is the solution then so be it. I may see if actually closing down DSLStats prior to shutdown alleviates the problem.
Much appreciation here for your help.
Title: Re: DSLStats v5.8. Unable to login to Router
Post by: roseway on June 07, 2016, 02:36:04 PM
Losing the telnet interface after many uses does seem to be an issue with a few modems.
Title: Re: DSLStats v5.8. Unable to login to Router
Post by: jjaycee on June 20, 2016, 08:53:43 AM
Well it has happened again today and am unable to get it going. I am reluctant to keep rebooting the Bilion 7800n as it does tend to get me  a few days of DLM changes normally resulting in downgrading my connection speed.
I have just tried Routerstats Lite and it has no problem logging in to the router, so now I am confused. Is it the router (memory leak?) or is it DSLStats? I don't want to use routerstats as it does not give me ES,FEC etc.
Any advice appreciated.
Title: Re: DSLStats v5.8. Unable to login to Router
Post by: roseway on June 20, 2016, 10:11:04 AM
As far as I recall, Routerstats Lite stays logged in for the duration of the session, so it won't be affected by any limitations of repeated logins. DSLstats and HG612_Stats log in, collect the data, then log out.

I'm at a loss to know what to suggest here. One possibility might be to increase the time between samples. Or maybe beg, borrow or steal a different modem.
Title: Re: DSLStats v5.8. Unable to login to Router
Post by: skyeci on June 20, 2016, 12:06:30 PM
Why not give hg612 stats a try?. I had this  issue with zyxel 8924, after trying both applications we could not resolve it even though the logs showed a login issue related to telnet session and that was after trying increasing the login times etc.. Always worth a go - we did improve the collection of data with hg612stats which in turn led to stats being around 98%. I know others did not have this issue but its worth a go to see if it helps.

http://www.kitz.co.uk/routers/hg612stats.htm