Hi folks,
I have been using a BT Voyager 2100 router for some time now without any issues, until now that is. As of last Friday, her in doors was complaining to me about losing the internet connection all the time, I finally had chance to investigate late on Sunday (I wasnt feeling well)
the connection was consistently dropping out and the DSL light just keeps flashing as it struggles to sync to the exchange.
My IP profile has plummeted from 4500kbps to 135kbps and less
Looking at the stats on the router, while it gave me chance to, the Line Attenuation db was bouncing all over the place, 60db - 68db - 70db even 105db at some point.
Noise Margin too recorded similar figures.
I did all the usual things, master test socket, changed filters, cables etc, even did the BT quiet line test and it was as quiet as a sleeping baby, no crackles, nothing. Still the problem remained.
I raised a 'ticket' with my ISP (PlusNet) and left the equipment on and connected so they could carry out some tests, however because the router couldnt/wouldnt sync to the exchange the test result was inconclusive as the test showed the equipment up as not on or connected.
So I dug out my old 105 USB modem, hooked it up and Bingo, it syncs to the exchange no probs, looking at the line stats for it Line Attenuation is steady at 31db and SNR is 15-17db
I just need to wait now for the IP profile to rebuild itself back up to a more acceptable figure of 4500kbps instead of the 135kbps it is currently at.
So Im leaving the 105 plugged in and on from now on, until things improve with the line and I
may just try the router again.
Been on to PN again and they are going to continue testing monitoring the line over the next couple of days to see how it goes.
I'm kind of thinking the router is up the swanny and will have to be replaced
Any thoughts?
Regards
Jack