hello all - ok so i called plusnet and informed them of my new download sync speed (2112) and ip profile (1750) and my pitiful actual download speed (0.2kbps)
the guy on the other end put me on hold for a while then came back and told me they had done some 'tweaks' to the line and i should wait 24hours or so and see what happens....
30 mins later i do another speed test a lo and behold
Date 06/07/10 13:43:33
Speed Down 1456.41 Kbps ( 1.4 Mbps )
Speed Up 375.89 Kbps ( 0.4 Mbps )
Port 8095
well that only took approx 3 months to sort out (dont ask)...
now i know 1.5 isnt great but its a dam site better than 0.1!!
well thanks for your help anyway guys hopefully i will be able to take it forward from here - fingers crossed i might even be able to get back to the old glory days of 3.5-4mbps one of these days (well heres hoping...)
thanks again
take care
j