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Author Topic: Thomson 585v7 - Expert help required for setting up securely  (Read 8414 times)

TableLeg

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Thomson 585v7 - Expert help required for setting up securely
« on: March 10, 2010, 09:11:30 PM »

I have just setup a new Broadband connection for a family member and there new isp supplied them with a 585v7 router.

I have never used one of these before (I use netgear) so I was natually unfamiliar with the install.

It is all setup and running fine with the exception of one thing.

When I do a scan for WiFi points on my phone I find the wireless connection along with 6 others from the neighbouring properties, but this new connection does not have a padlock next to it.

I have just checked having got home and my phone picks up 6 WiFi connections here too, and all of them (mine included) has a padlock next to the Wireless icon.

Why is this, what have I missed and how do I resolve this?

Thanks in advance.

 :)

« Last Edit: March 11, 2010, 09:59:36 AM by TableLeg »
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roseway

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #1 on: March 10, 2010, 10:42:33 PM »

I haven't got a v7 manual to refer to, but here's what the v6 manual says:


[attachment deleted by admin]
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  Eric

waltergmw

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #2 on: March 10, 2010, 11:44:19 PM »

Hi Tableleg,

I've just taken (and edited) a picture of a TG784 which is very similar.

Kind regards,
Walter

[attachment deleted by admin]
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TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #3 on: March 11, 2010, 06:44:47 AM »

Thanks to both of you for the replies, but.........

Im certain that is exactly how it is set up.

I'll have to go and double check it though. But by default I think the settings were as you have detailed.

 :hmm:

What exactly is the Padlock relating to in Security terms? My understanding is its the WPA-PSK section.
I notice both of yours are different. One says WPA and the other says WPA+WPA2.

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roseway

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #4 on: March 11, 2010, 07:07:46 AM »

WPA2 is an improved form of WPA, so it's what you should use if the wireless connected equipment supports it. The option WPA+WPA2 means (I think) that it will use WPA2 with equipment which supports it, but fall back to WPA if that's all the equipment supports. That looks like the best option generally, to me.

I'm not sure exactly what padlock you're referring to, but it undoubtedly indicates that the wireless network is secured, presumably with WPA or better.
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  Eric

TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #5 on: March 11, 2010, 07:29:17 AM »

Here's a quick example of what I mean.

http://www.thebarblogger.com/wp-content/uploads/2009/12/screenshotiphone.jpg

I just found this, but it shows whatI mean. The first and third wireless points have a Padlock nextto them where the 2nd does not.
Ive always taken this to be that the wireless was 'secured' somehow compared to unsecured with the ones without a padlock.

Hope that makes sense.
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roseway

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #6 on: March 11, 2010, 07:45:55 AM »

There's no doubt that the padlock does mean that the network is secured (i.e. encrypted). An unsecured network is open for anyone to access, whether they have permission or not, so nobody should leave their wireless network unsecured unless they want all the neighbours to share their internet connection. :)
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  Eric

TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #7 on: March 11, 2010, 07:51:24 AM »

There's no doubt that the padlock does mean that the network is secured (i.e. encrypted). An unsecured network is open for anyone to access, whether they have permission or not, so nobody should leave their wireless network unsecured unless they want all the neighbours to share their internet connection. :)


Thats exactly my concern :hmm:

So it would appear that the router broadcast is Insecure then?

Its strange because im sure the settings are exactly as you have both posted above.

 :hmm: Anything else I can check?
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orainsear

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #8 on: March 11, 2010, 08:27:26 AM »

What colour is the wireless light?

Red = Unsecured, Amber = WEP Secured and Green = WEP/WEP2 secured.
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TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #9 on: March 11, 2010, 08:40:35 AM »

They are the same colour as the small wireless icon.

In the case of my phone, white.

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roseway

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #10 on: March 11, 2010, 09:19:11 AM »

Just to be clear about this, are you saying the the network called OWL in your screen shot is the one which you are setting up for your relation?
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  Eric

TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #11 on: March 11, 2010, 09:29:38 AM »

Just to be clear about this, are you saying the the network called OWL in your screen shot is the one which you are setting up for your relation?


It isn't my screenshot but one I found on google, but yes as you see on that screenshot, one connection (Owl) does not have a padlock next to it whilst the other 2 do have padlocks.

The wireless connection I have just set up for a family member with a new 585v7 gives exactly the same response above when I scan for Wifi with my phone. The new connection comes up like Owl above with no padlock whilst ALL the other Wifi points have padlocks.

 ???

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TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #12 on: March 11, 2010, 09:39:17 AM »

Here's another example I found. The image in the first section.

http://reviews.cnet.com/2300-11335_7-6569353.html?s=0&o=6569353

Connections 2,4 & 5 all have the padlock, 1 & 6 dont, and are the same as the new connection I have just set up.
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roseway

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #13 on: March 11, 2010, 09:44:31 AM »

I guess that the best way to be certain is to try to connect a wireless device to your relation's network. If you can do this without entering a pass phrase, then it's not secured.
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  Eric

TableLeg

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Re: Thomson 585v7. I dont have a padlock next to my connection???
« Reply #14 on: March 11, 2010, 09:56:03 AM »

I guess that the best way to be certain is to try to connect a wireless device to your relation's network. If you can do this without entering a pass phrase, then it's not secured.


I did try this, and it did ask me for the passcode. However, it got me wondering why all the other connections had a padlock and this one didn't. And again confirmed when I got home and did a Wifi scan and found all of the Wifi's in my area also have padlocks.

 :-\
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