My question concerns my 22dB attenuation and why I can't get more than 13,309 kbps sync from my line, I thought I might get 19,520kbs...
A bit of history about my ADSL service 3 months ago I moved from Demon to Sky Connect. I though this useful as it would have been
the same line but different? exchange wiring. The line stats were:
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Monday 13th July 2009 21:13
SKY CONNECT STATS
ADSL Link Downstream Upstream
Connection Speed 7328 kbps 448 kbps
Line Attenuation 22 db 5 db
Noise Margin 6 db 23 db
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 7328 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 5500 kbps
Actual IP throughput achieved during the test was - 638 kbps
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The router is a DG834v3 and this was master test socket connected. The low IP throughput was due to throttle. Soon after that the Sky DSLAM had capacity and I asked to be migrated to Sky Max.
Start of DLM process Mon 27 Jul 2009 21:47:35, Noise Margin= 15.8dB Sync Speed= 4094 kbps
..end of DLM process Tue 28 Jul 2009 23:01:40, Noise Margin= 7.2dB Sync Speed= 12220 kbps
When the DLM had finished I spoke to a tier 2 at Sky who said that their estimation of line speed had been 14 Mb/s (at the time it was 12,220 kb/s) who tried to knock it up starting at 15 mbps and became unstable immediately. After about 10 minutes on the call, the best managed was 13,309 kb/s, but they did try!
The current stats - router DG834v3 test socket connected
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Sunday 20 Sep 2009 11:01:45
SKY MAX STATS
ADSL Link Downstream Upstream
Connection Speed 13309 kbps 1023 kbps
Line Attenuation 22 db 10 db
Noise Margin 7.2 db 7.2 db
IP Throughput Speedtest to Maidenhead gives
Ping 28mS Download 11.37Mb/s Upload 0.83Mb/s
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I have a stable connection, can't fault the actual IP throughput and it's been consistent in terms of noise, ADSL link speed any time of day, so no complaints with Sky's service
![Smiley :)](https://forum.kitz.co.uk/Smileys/kitzemotes/smiley.gif)
My normal set up is not from the test socket, it runs through the active filter which gives identical line sync figures, however I've eliminated the house wiring by connecting to the test socket (inside the master). My incoming (black) cable arrives overhead and goes straight into the NTE5. There are two pairs in the cable (BTO side orange/white connected and green/back not) - eliminated any user wiring.
The line length to exchange SSCMN Cheltenham - Kitz distance tool says 1.1 km direct, 1.7km by road and 22dB is 1.6km so that all looks OK. The voice element of the line is perfect - quiet line test is totally silent [using BT8756G which has a wide frequency response and loud]. I've used an AM/MW radio and there is nothing that concerned me - we do have halogen lights on a SMPS which can cause lots of noise, but that wasn't on during the test and indeed makes no difference anyway to the noise margin. Router stats shows 7.2dB all day and night, all week and month. The Sagem Fa@st gives a slightly worse result.
BTO capacity report for SSCMN says: no interframe ties. Long term Closure. Site visit arranged to review options. extensive building works required to increase site capacity further. There is a proposed solution for Cheltenham but it is only at the conception stage so there is no date yet. So perhaps it's all a bit packed in there!
Bit loading, seems fairly even across the range.
Right, sorry for all that detail, but thought it useful. So here are my questions:* Should I expect anything more than 13,309 kb/s out of this line?
* I'd have thought the cause of the problem is noise - but not at this end? But where? Any ideas of what else it could be?
* How would I convince Sky or BTO to do anything, after all I have 11.37Mb/s IP throughput! If so any advice?
* Have I missed anything and can I check or change anything more?
* Guess the last one is have I become obsessed with this - I know the answer!
Many thanks to Kitz and all the contributers as I'd never have got this far without your help.
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