VirginMedia...............don't you just love them.....
My monthy payment to them was due yesterday. I give no thought to this as it is done by standing order off of a low credit limit credit card which I keep especially for this purpose. It is the only card I use on the webbie and the low limit ensures that if it is hacked, I don't stand to lose too much.
Had a email from Virgin today to the effect that my yesterdays payment had failed and that if I did not pay pronto my days on the internet were over.
Could not understand this as there is always enough there to pay the dues, the card being reduced to a zero balance by me at every month end.
Tried to get on the Virgin webbie to rectify the situation only to be told after log in that I could not proceed any further as there was an issue with my account and that I was persona non grata.
Phone them up, to be told that for a reason unexplainable my card details had been wiped from their system....they could not tell me why.
TD made a manual payment there and then off another card, and is back on line for the coming month.
TD took the opportunity to demand his MAC.
Much discussion ensues....................result is that TD has two free months from Virgin and a promise that my line speed will up from 2.5Mbs to 7.6Mbs come first of May this year.
This gives me more time to investigate other ISPs, sort out this router issue and change in a couple of months time.
What a mess, but at least I am still on line and free for June and July......
