i did try using livehelp but after forty minutes of him asking me the most basic of basic questions such as "is my modem plugged into the phone socket" and "is it recieving power" even after i clearly explained my problem he told me id have to call aol member services for further assistance, god dam them lol this is becoming soo damn frustrating
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update: after another call still nothing they said they cant help me unless my speed was below 400kbps
begining to lose hope, thats all ill do for today ill give em another go tomorrow i think