Well I decided to phone up BT faults again first of all and tell them what had happened, he put me through to another department who deal with incorrect fault charges.
I explained it all again and this lady said that the second engineer had put that he could find no fault with his 'Hawk' test equipment, so I asked her about if he put down the crimp joint he replaced and that still have the corroded joint he cut off,
she said he had not put it down.
![Cry :'(](https://forum.kitz.co.uk/Smileys/kitzemotes/cry.gif)
She said just pay the other part of my bill for now (which I was going to do ) with out the over charge .
She is going to ask the second engineer why he did not make a report about the crimp he replaced and get back to me in the new year ( I told her since he replaced the joint our phone and broadband have been ok.).
Not once have I at to talk to 'India' call center.
![Evil >:D](https://forum.kitz.co.uk/Smileys/kitzemotes/evil.gif)