Broadband Related > FTTP Rollout

Anyone on VMO2 FTTP?

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dee.jay:
So I had a letter through today that VMO2 are building their fibre network in my street soon. VMO2 typically don’t have the most amazing reputation but am keen to know if anyone is on their FTTP network and can share their experiences?

Thanks!

EDIT: - Going to keep a timeline here:-

21/09/23 - Notification of works to be completed by Avonline on behalf of Virgin Media over the next month
17/10/23 - Work begins digging trench in the pavements, all houses marked up with their respective connection points...

Ronski:
I've been on VM FTTP since April 2018, only other option is a rather slow VDSL line, or 4G although 5G might be available now.

Reliability and performance has generally been excellent.

I have had connection issues twice, and they were a complete mare to get fixed, had to resort to the forum on both occasions, telephone support were useless. Using modern mode completely throws then, they simply don't understand it. They are also obsessed with WiFi, and can't comprehend that a customer may know more than that do. So customer service/support is terrible on the phone.

Price rises are also relentless, I used to have give 30 days notice to get a decent deal, although on the odd occasion it was actually straight forward.

Now they've written the annual price rise into the contract there is no getting out of it and renegotiating, I think it's RPI plus 4% every April. So now will need to renegotiate at the end of the contract.

My IP address is very sticky, although it's different between modem mode and router mode.

If I had FTTP via OR available then I would not be with Virgin, but day to day performance of the connection is very good, and we don't get any slow downs, not even in peak times.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/1d6fcf2a6171c36e1ae1f255513a45d3adad717a

dee.jay:
Looks like it's their XGSPON network and will get a Hub5X. Sounds great, pity there is no modem mode "yet" but I can live with that.

Now, what do I do for a backup? Considering moving AAISP to whatever the cheapest FTTC I can find is and have L2TP over the top for ingress access to the network.

That or move Starlink to the mobile variant and pause the connection and enable in an emergency? So many choices... Should look at 4G backup for home perhaps. If VM build, I should imagine it will precipitate OR and others to build to my house too - I'd be more interested in going 2 x FTTP and load balancing like I do now. It'll still be cheaper than Starlink/FTTC combo :)

Ronski:
What, no modem mode on the hub 5???

Unfortunately VM rolling out on our estate didn't encourage OR or any others to rollout. OR did surrounding areas but our estate was too hard for them.

dee.jay:
Hub5x is different to the hub5. It’s brand new for FTTP.

Modem mode coming but not quite ready.

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