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[j0hn]

[This post, and those which follow, have been split of from the "Anyone using Cuckoo (FTTP)?" topic.]

Maybe its because my exchange is only showing 300 as the fastest available?  Really hoping that changes to 1000 by the time its available at my address.

You need to remember that it isn't an Openreach availability checker.
That's only a BT Wholesale checker.

Sky and Talktalk will more than likely show the full 1000Mb available via their own checkers.

It's either a BT Wholesale capacity issue or possibly a database issue.
It's (very) unlikely Openreach have restricted the whole exchange to 330Mb/s.

[Alex Atkin UK]

Oh, you're right.  If I search on Talk Talk it offers Fibre 900 so Zens database must be out of date.

Could that also be why its showing 18 month contracts on Zen where perhaps its 24 months where they use Talk Talk?  I'd imagine there is an element of capacity planning in these contracts.

[gt94sss2]

The BTW availability checker tends to change to show 1000Mb speeds shortly before they start to accept orders.

Are you saying that areas live with OR FTTP on your exchange are limited to 330? If so could you provide an example?

The only exception are some properties (<50,000?) which use some ECI kit used in some of the first FTTP deployed by OR.

[Alex Atkin UK]

S14 1DA is currently live showing 330 on BT checker, 1000 on Talk Talk.

The exchange is largely ECI but I can't remember if that restriction would impact ALL backhaul providers or just BTW?

[j0hn]

It would impact all backhaul providers equally but it would only impact FTTP installed  a few years ago+.

Your exchange also has at least 1 Huawei OLT and possibly a new Nokia OLT for FTTP.
There's just no way there's new FTTP being deployed on the ECI OLT.

Any BT Wholesale limit of 330Mb on new FTTP is either a database error or a temp restriction due to capacity.

The fact Talktalk can offer 1000 shows it can't be an ECI OLT.

Such database errors aren't unheard of.
I've also seen BT Wholesale showing "planned" status for months after FTTP went live, completely by error. A prod from the right source saw them accepting orders the very next day.

[Alex Atkin UK]

Pretty much what I thought, thanks for confirming.  Will be interesting to see if the error is caught when they do the database update for my DP.

[j0hn]

Out of curiosity do any addresses on S14 1DA show FTTP available?
I can find a few that show WBC FTTP instead of FTTPoD but it doesn't say available in the right hand column. In the notes at the bottom it says FTTP is in planned status and an order can be placed.
It might jump to 1000 when it's fully "available".

[Alex Atkin UK]

I was not aware they accepted orders before it was available so completely missed that.

[j0hn]

I was not aware they accepted orders before it was available so completely missed that.

I think it's relatively new and requires FTTP to be in planned status. Only some providers will support it.
Areas I've seen marked as "planned" in the past have had 1000/220 show available so hopefully your area increases from the current 330/50 when it's fully "available".

If it doesn't increase to 1000/220 and you want a higher tier from a provider who isn't showing the faster speeds available or might be worth poking someone to look in to if it's a database error.
BT Wholesale are next to impossible for end users to contact but going via Openreach can get that database fixed easily.

Andrew over at ThinkBroadband also has a few direct contacts in Openreach who can quickly fix database issues.
BT Wholesale were stuck showing planned for my address for over a month after other providers were showing live and accepting orders. Andrew had the database fixed for me within a couple days of contacting him.

I fear we may have taken the OP's thread a little off topic. I wonder if a set of paws could split our discussion of 330Mb vs 1000Mb availability to a new thread?

[burakkucat]

I fear we may have taken the OP's thread a little off topic. I wonder if a set of paws could split our discussion of 330Mb vs 1000Mb availability to a new thread?

A good idea. Thanks for suggesting it. 

[Alex Atkin UK]

Out of curiosity do any addresses on S14 1DA show FTTP available?
I can find a few that show WBC FTTP instead of FTTPoD but it doesn't say available in the right hand column. In the notes at the bottom it says FTTP is in planned status and an order can be placed.
It might jump to 1000 when it's fully "available".

I went to post my vote and saw a DP at S14 1BW with a CBT, I know this was on roadworks months ago so checked and its showing as WBC 330 Available.

Even more strange, its not showing as FTTP available on TalkTalk.

[gt94sss2]

I went to post my vote and saw a DP at S14 1BW with a CBT, I know this was on roadworks months ago so checked and its showing as WBC 330 Available.

What number? The ones I have checked on that postcode seem to be FTToD

[Alex Atkin UK]

What number? The ones I have checked on that postcode seem to be FTToD

I could have sworn it said WBC, brain fart I guess.  That's even more bizarre that its not showing as Available at all as that was fibred up months ago so how could it not be live?

DOH, I was looking at the wrong street, it was actually S14 1BS and it shows the same as S14 1DA.

Just getting a bit stir crazy I guess from so much time in the house.

[meritez]

I went to post my vote and saw a DP at S14 1BW with a CBT, I know this was on roadworks months ago so checked and its showing as WBC 330 Available.

Even more strange, its not showing as FTTP available on TalkTalk.

I've been having interesting conversations with talktalk business fttp provisioning as a talktalk business partner, they don't allow you to order until their backhaul is in place. Which can take a minimum of six weeks after it goes live with BT wholesale.

Meanwhile BT wholesale are quite happily taking my orders directly and provisioning within a minimum of five days.

[Alex Atkin UK]

Its curious as it means TalkTalk must think they have enough backhaul but BT do not.

Still find it odd both will accept orders when the PONs aren't even live yet, could be months away from being so.