I have been a TT customer for many years and recently moved onto the Fibre 65 package paying £24 per month, tonight i received this which means its going up by £2:50 per month, it says i can leave with no charge but having searched ISP's at my exchange i have found i can only switch to BT or SKY both of which charge more and i assume they will follow TT's lead shortly so it looks like i will stay with TalkTalk "Better the devil you know" and all that.
Dear Mr Headroom.
Giving you the best value service is our top priority. Over this extraordinary last year, we've seen broadband usage soar. We’ve invested more heavily in our network, to keep up with demand and to continue offering resilient, totally unlimited broadband usage as standard. Now, in line with other broadband companies, we’ve had to review our prices.
From 15th July 2021, your monthly price will go up by £2.50 for your Fibre 65 Plan. We’ve also made some changes to your terms and conditions. Each April, your package price will increase by the Consumer Price Index (CPI) rate of inflation plus 3.7%, which is lower than BT’s latest CPI based price increase.
Thanks for being a loyal TalkTalk customer. We want you to stay with us, but you can choose to leave us before 15th July 2021 without any charges. You need to contact us directly via phone to ensure you are not charged. After this date, there will be an early termination charge if you cancel your broadband within your minimum contracted term. Click here for more information.
We hope you’ll keep relying on us to provide you with a high quality, great value service that consistently helps you save versus other broadband companies.