This is my playbook:
1) Get the vast majority of neighbours in the area who would miss out on the project to register their interest for FTTP
https://www.openreach.com/fibre-broadband2) Get as many as you can to open a ticket here
https://www.openreach.com/fibre-broadband-availability-customer asking why they have excluded you from the plans (This is lower level)
3) Contact your areas equivalent to what for me is called Superfast West Yorkshire (now called West Yorkshire Combined Authority for Broadband). I got in touch with the Programme Manager for Broadband and essentially copied in a similar email to as in step 4 below. He contacted openreach multiple times and responded saying that its all about cost and that this is now being reviewed.
4) Send a polite email to Clive Selley (Openreach CEO) and explain the full situation giving every detail (I sent a site plan with both the roads getting and not getting FTTP highlighted in different colours). Create a template of this email for your other neighbours to use too and get them all to email individually. He will likely ask the Infrastructure Solutions Executive Level Complaints Team to handle the complaint. In my case they were able to advise that it was all to do with there not being enough budget in the original project to cover all areas and that the original project was to commence in early 2021. Throughout the course of several ping pong emails over several weeks, they eventually got the Delivery Manager for the area to do a review and they subsequently decided to include all the streets that were previously excluded.
Throughout the whole situation, my modus operandi was to be polite in every email I sent. I can't speak for the rest of my neighbours though. I'm thinking having a bunch of emails sent to them like missiles possibly helped but I could be wrong. Either way, IMO Openreach operates as a bunch of silo's that don't talk to each other and communication between various departments is very poor.
Anyway, hope the above helps others struggling to get FTTP in one way or another. Keeping my fingers crossed for a go live on the fibre checkers in the coming months then I can get my order in. One way or another, I will have my 900Mbit!!