I am adding to this because I can... and also because I am appalled that you would even contemplate changing product.
We have every sympathy with your issues Max and you will find that members of this forum have gone over and above trying to help you and support you with you venturing into the world of g.fast again. BUT, it has to be said that there comes a point when I say
you have to stop this right now.You have totally disregarded the help, information and facts given by people on this forum. That is unfair and I will not have you taking advantage of people's time and effort who have tried to advise you, by you ignoring what has already been said many times over.
You totally seem to have forgotten have last time you went on g.fast it affected your mental health and you had to get a
note from your doctor in order to be able to cancel your contract with GreenISP. You also have forgotten how unhappy the 330/50 product made you, but I shall remind you - this is just one of several posts where you wanted to downgrade.
I think 217Meg down with 50Meg isn't worth the money but 160/30 will do. I do regret shouldn't have ordered 330/50 in the first place cos it won't let me downgrade to 160/30.
I no longer believe that you are not checking stats, speedtests etc. I repeat we have gone above and beyond to help you and you are now beginning to take advantage of members of this forum who have been trying to assist you and have been overly considerate knowing that you do have issues - far more so than on most other forums.
You also have to bear in mind that the FTTP roll-out is progressing quite rapidly and I can just imagine the tears if you find yourself locked into a 12 month contract. I suggest you pack Zyzel away and contemplate for a short while
how much misery you were in last time you had the 330/50 product. As such I do not want to see another word about it - nor see your stats unless there is actually something physically wrong with the line. Let me make it clear that this is a warning that if this continues I shall consider a short break from this forum may be in order.