That's great, But here after 4G launch huge increase in demand for data. I heard new installation of fibers is going on but i don't know when it will be completed.
Makes you realise how lucky we are.
We've had 4G for a while although it is still patchy in remote areas. Some cities now have 5G and most cities and some large towns will get it by summer.
At to Fibre (FTTP) although many on here would say it's not being rolled out fast enough, we do seem to do okay compared to quite a lot of other countries.
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Whilst on the topic of India, this was in my mailbox the other day. I've only snipped parts of it.
Please note this relates to BTWholesale and any mention of customers means ISP. Unlike the UK, India do not appear to have classified telecoms support and call centers as key workers.
.... where we advised that our contact routes would be shut on Sunday 22nd March due to a curfew in India, we have now been advised that this curfew will be in place for the foreseeable future. This is to protect the Indian population by limiting the movement of people.
Openreach briefed yesterday that they would be closing all contact routes which combined with the curfew in India seriously impacts our ability to continue to operate our contact centres. As such we have made the decision to close the majority of our contact routes with immediate effect
The impacted contact routes are:
• Wholesale Provision eChat
• Wholesale Repair eChat
• All Openreach direct contact eChat routes (excluding FTTP)
• Quality Assure
• All call routes (excluding FTTP)
• Failed Retest (see below – this route is being used for an alternative purpose)
We will be focussing our resource to make sure that orders and faults continue to progress to minimise any delays.
All self-serve tools will be available and we encourage you to use View My Job via Business Zone for order updates, and Supplier notes via Eco+ for fault update
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Blue Light and Welfare cases – High Level Escalations are open as normal. This route is for issues relating to such things as emergency services, NHS, critical services and vulnerable end users.
FTTP Provision and Repair – Wholesale will support calls and Openreach will support direct contact via calls and eChat (Openreach support this product from the UK). Please only use this contact route for critical issues. To protect service we will be turning back any non-FTTP related contacts that come in through these routes.
Please note it mostly affects eChat and one-to-one calls. ISPs are being encouraged to use 'self serve' and other automated systems.