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Printer not playing the game.

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renluop:
Some time ago I dropped it, but all seemed well after some fiddling. Now, having to supply a certified copy of passport to a bank, it has come up with badly discolored and smeared prints.

I went through cleaning and print head alignment, even manually, or thought I had with Canon's confusing instructions. But results were even worse, and I'm in a quandary what to do next. OK, I'll have to get the passport copy from a shop, but the printer ( Canon MG 6800 series MFD) is only 30 months old. is it worth getting it repaired, but where.

Thoughts or advice, anyone?

sevenlayermuddle:
Worth doing a good few (dozens of) test prints, to see if it improves.

Otherwise, marketing model for printers these days seems to be sell the printer at a loss, then get profits from sale of cartridges at huge margins.   Normally therefor, I’d be inclined to ruthlessly scrap a broken printer, even if newish, and buy another one.

Then again, if you have a cupboard full of spare cartridges, might be worth getting it fixed so they don’t go to waste?

Better still, if you have a cupboard full of spare cartridges, and they still fit some currently on sale printer, that printer might be a good investment.  Assuming that like most printers, it costs nearly nothing.  :)

renluop:
Only cartridges are in the printer! I was about to buy more.

sevenlayermuddle:
Worth adding one more suggestion, in the light of specific symptoms of “smudged and smeared” prints...

...in my own experience a cause of that is accidentally printing on the wrong size of paper, eg the printer thinks it is A4 but I’ve inserted 6x4 photo paper.  In that case, the surplus ink goes all over the rollers, contaminating subsequent prints, until eventually it dries out and settles down. 

Same can happen if high quality photo print is attempted with photo paper inserted wrong face up, unabsorbed ink gets on the rollers.

Istr you are a photography enthusiast yourself, so apols if I am teaching Grandma (/pa) to suck eggs, but thought it worth a mention. :)

renluop:
My conclusion is though it is going to disturb the moths, I'll get a new one.
I have two in mind, both Cannon:
MG5750 @ £50, which is broadly similar to mine except it has a smaller screen.

TS6150 @ £70, which has a smaller footprint, the same sized screen as now and, from illustration, better angled. It appears slightly faster, but bit depth Input/Output: Colour: RGB each 16 bit / 8 bit
Greyscale: 16 bit / 8 bit vs the older MG5750's Colour: RGB each 48 bit / 24 bit
Greyscale: 16 bit / 8. I'm favouring the TS6150, but am uncertain what the bit depth reduction's effect will be noticeable.

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