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[idlewilde]

...connection dropping out and 'crashing' the sync speed sound pretty similar to me 
Surely when your sync crashes your connection is dropping

Well technically my router maintains a connection despite the SNR hitting as low as -3 - but of course this means no viable throughput is possible.
I have to manually re-sync to get a working snr / sync combination. Hence the BT stats don't show a disconnection.

My problem does seem similar to yours. The odd thing I find is that there are periods when it doesn't happen - such as a friday night. This suggests to me it is equipment belonging to one of my neighbours who likes a drink after work on a Friday. Weekends are erratic but most weekdays the problem occurs around 6 to 7pm.

I'll let you know what we find.

FWIW, I had a bit of a REIN issue recently:

10:12:33   Rx-Noise= 4   Tx-Noise= 0   Rx-Sync= 0   Tx-Sync= 0   
10:12:53   Rx-Noise= 4   Tx-Noise= 0   Rx-Sync= 0   Tx-Sync= 0   
10:13:13   Rx-Noise= -7   Tx-Noise= 0   Rx-Sync= 0   Tx-Sync= 0   
10:13:33   Rx-Noise= 0   Tx-Noise= 0   Rx-Sync= 0   Tx-Sync= 0   
10:13:53   Rx-Noise= 0   Tx-Noise= 0   Rx-Sync= 0   Tx-Sync= 0   

Just a snapshot. Yes, that says -7, and my DG834 held the connection until it came back up to something with a semblance of normality.

Mine was down to a neighbour's faulty Sky box. It took most of a small village out for weeks on end.

Gather as much info for the REIN engineer as possible. The gentlemen I worked this out with were very happy to see I had done a little bit of background work, as it really helped them.

Put it this way, if *I* got sorted out, your issue should be a walk in the park!

[Hillfly]

Well the engineer came last night and took about 5 minutes to discover it was a house up my road emitting massive eletrical noise.

He is going to follow it up with them at a more appropriate hour and will get back to me. A top guy who was really firendly and helpful.

Delighted I was right about the cause - but slightly annoyed it has taken me a year to get BT to send the REIN engineer despite me telling them it was REIN since January!

Will let you know more when I do.

[jid]

Well the engineer came last night and took about 5 minutes to discover it was a house up my road emitting massive eletrical noise.

He is going to follow it up with them at a more appropriate hour and will get back to me. A top guy who was really firendly and helpful.

Delighted I was right about the cause - but slightly annoyed it has taken me a year to get BT to send the REIN engineer despite me telling them it was REIN since January!

Will let you know more when I do.

Most probably a dodgy fridge/freezer, monitor, TV or boiler if it was quite a big source.

Nice to see that you have tracked the source down anyway

[Hillfly]

I'm hoping it's something that's cheap to replace like a SKy box!

[jid]

I'm hoping it's something that's cheap to replace like a SKy box!

Good point yea

Sky boxes are known to give up, so you could be in luck. Does the suspect house have a Sky dish?

[Hillfly]

Well I'm not 100% which house it is, the engineer wasn't allowed to say but it's one of three. I'll take a peek tonight to see if they have a dish!

[kitz]

Faulty sky boxes, Faulty monitors, PIR lighting, and faulty TV/music systems seems to be the most common of late.

[Hillfly]

Well it's been a while but we have finally nailed the issue.
A BT Rein engineer came out, suggested it was coming from somewhere in the vicinity of a some of my neighbours up the street and said he woudl sort it.

Nearly 2 months later he had done nothing so I decided to speak to the neighbours who'm I didn't know myself.
Seems they had been contacted by the Openreach engineer but he never turned up for the appointments he made with them!

Anyway they were very nice and when we discussed the patterns of the intereferance we quickly concluded it was a faulty digibox - and as luck would have it they were getting a new tv in 4 weeks anyway! So problem identified and soon to be solved.

It's taken me 18months to get this sorted so it's a big relief and ironically BT did help me in the end - when I used their own motto "it's good to talk" and spoke to people directly.
I also have some new friendly neighbours too!

[roseway]

Great result all round then :clap2:

[BritBrat]

Just goes to show sometimes the bigest problems are caused by little things.

[kitz]

when we discussed the patterns of the intereferance we quickly concluded it was a faulty digibox - and as luck would have it they were getting a new tv in 4 weeks anyway!

I'm so glad you finally got it sorted - 
Thank you for reporting back here what it was.

Can I just ask - was it a sky digibox or freeview...   there  seems to have been a spate over the past year of sky digiboxes being the culprit for REIN as Im sure we mentioned earlier as being a possible culprit.