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Author Topic: Is my speed capped?  (Read 1186 times)

ima poster

  • Just arrived
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  • Posts: 1
Is my speed capped?
« on: March 15, 2018, 07:12:32 PM »

Hi.  With Talktalk on 76Mbps line.   My speeds seem suspiciously round-numbered.  The talk talk rep said these numbers are just what they happen to be for my line.  Would appreciate any views on this.

nternet Connection

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
<cut>
Primary DNS Server:
79.79.79.79
Secondary DNS Server:
79.79.79.80

Line Quality

Upstream line rate (kbit/s):
1999
Downstream line rate (kbit/s):
19999
Upstream noise safety coefficient (dB):
6
Downstream noise safety coefficient (dB):
5.7
Upstream interleave depth:
1
Downstream interleave depth:
1163
Line standard:
VDSL2
Upstream line attenuation (dB):
4.3
Downstream line attenuation (dB):
25.4
Upstream output power (dBm):
3.2
Downstream output power (dBm):
10.2
Channel type:
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skyeci

  • Kitizen
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  • Posts: 1384
    • Line stats
Re: Is my speed capped?
« Reply #1 on: March 15, 2018, 07:20:21 PM »

your line must be a long one at 25 attenuation,  why are you on 80/20 service, its not going to get anywhere near this. For example my line at 14.5 gives me 60-70 tops on the ds..

DS might be banded at 19999?. The 999 is sometimes an indication. Can you see what your max attainable figure is out of interest?
« Last Edit: March 15, 2018, 07:39:00 PM by skyeci »
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Iain

  • Member
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  • Posts: 88
Re: Is my speed capped?
« Reply #2 on: March 15, 2018, 07:31:11 PM »

Or they have provisioned you on a 20/2 service.

Max achievable speeds, and the results of a DSL Checker would help.
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j0hn

  • Kitizen
  • ****
  • Posts: 4102
Re: Is my speed capped?
« Reply #3 on: March 15, 2018, 09:30:37 PM »

There is no 20/2 (or is that the old 18/2 (now defunct for new customers)).
The line looks to be on 40/2, so "upto 38Mb" not "upto 76Mb". The 76Mb package cost £5 more, but you wouldn't benefit from it.

The downstream is suspicious with that rounded number, but every now and then a line will sync at a 999 figure by coincidence.
If it is banded, with an snrm of 5.7dB it doesn't look like you're missing out on much. If on a Huawei cabinet the line might have a few more Mb in it at 3dB.

Can you follow this guide and tell us which cabinet type you are on
http://www.kitz.co.uk/adsl/cabinet-lookup.htm

also if you resync the line is it exactly 19,999 every time?
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Talktalk FTTP 550/75 - Speedtest - BQM