Hi,
My mum's just moved into somewhere new and is having a load of building work done. Sadly the work's nearly complete -- but the telephony wiring's a mess.
The house has no NTE5 -- just a junction box on the wall outside and 4 or 5 wires disappearing from there into the house. It's possible that some of them are for additional lines, but who knows without peering inside the box.
The builders have fitted a load more phone sockets and it looks like they've just hooked them up to the nearest wire. Who the heck knows.
By virtue of being close to the exchange, her ADSL service still syncs highly, and voice seems fine. But the modem's currently connected to one of the original sockets, so it'll be interesting to see when it's moved to its new location on one of the new sockets.
Ideally, she'd like an NTE5 in the hall, the modem on the wall there and the cordless phone base in the lounge on a filtered extension.
Of course, it's in everyone's best interest to get the wiring sorted out before the building work finishes -- but Sky (her ISP and voice provider) won't do anything unless there's a fault. BT aren't interested as she's not their customer, and Openreach can't be contacted by end-users.
I think I'll take a peer into the junction box when I'm down there next. I've got a probe that'll tell me which pairs are active without disconnecting anything, so perhaps I'll just try to figure out where the wires go.
Now, I'm no telephony engineer, but in the worst-case scenario, I'm pretty sure me sourcing and fitting an NTE5C would be preferable to the builders tapping whatever line they find with a dialtone...
Any tips on what to do next?
Cheers!
Chris