Hi all
Newly registered at the site and have been doing lots of reading! I'm hoping for some help...
We've been experiencing what I would describe as short periods of unresponsive internet (e.g. web pages take an age to load, and then maybe timeout. hit refresh and they may then load). I suspected an issue with our router Asus AC3200 but I've reset to factory, loaded merlins firmware and it seems stable.
Searching led to me this site, as I'm wondering if the problem is with my line / the Huawei HG612 modem.
I ran through the helpful steps to unlock my modem. Today I noticed something, I had a web browser open on status>WAN>xDSL and it looked like the modem was re-syncing the connection.
I've also turned on logging a little earlier and see this in the logs:
Manufacturer:Huawei Technologies Co., Ltd.
Style:EchoLife HG612
SN.:21530315408K1A063782
IP:192.168.1.3
HW Ver:VER.B
SW Ver:V100R001C01B030SP08
2000-1-1 1:58:28 Notice 0 admin login
2000-1-1 1:56:40 Notice 0 admin login
2000-1-1 1:40:5 Notice 104500 DSL activate succeed
2000-1-1 1:39:42 Notice 104500 DSL deactivate
2000-1-1 0:46:51 Notice 0 admin login
2000-1-1 0:46:26 Error 104143 User has failed to login 1 time
2000-1-1 0:42:35 Notice 104500 DSL activate succeed
2000-1-1 0:42:12 Notice 104500 DSL deactivate
2000-1-1 0:1:40 Notice 0 admin login
2000-1-1 0:0:27 Notice 104500 DSL activate succeed
2000-1-1 0:0:17 Debug 104500 LAN1 up
2000-1-1 0:0:15 Debug 104500 LAN2 up
2000-1-1 0:0:14 Notice 1 System up
2000-1-1 0:0:3 Warning 10400 KLOB Pool 1 Initialized: 1048576 bytes <0x80300000 ... 0x80400000>
2000-1-10 8:19:43 Notice 104500 DSL activate succeed
2000-1-10 8:19:20 Notice 104500 DSL deactivate
2000-1-10 8:16:27 Notice 0 admin login
2000-1-10 6:57:42 Notice 104500 DSL activate succeed
2000-1-10 6:57:20 Notice 104500 DSL deactivate
These are the stats from the modem.
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 9238 Kbps, Downstream rate = 40440 Kbps
Bearer: 0, Upstream rate = 9238 Kbps, Downstream rate = 35000 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 7.8 6.4
Attn(dB): 21.8 0.0
Pwr(dBm): 11.3 7.2
VDSL2 framing
Bearer 0
MSGc: -6 54
B: 73 237
M: 1 1
T: 0 33
R: 6 16
S: 0.0666 0.8180
L: 9610 2484
D: 8 1
I: 80 127
N: 80 254
Q: 8 0
V: 5 0
RxQueue: 132 0
TxQueue: 33 0
G.INP Framing: 18 0
G.INP lookback: 31 0
RRC bits: 0 24
Bearer 1
MSGc: 90 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 10.6667 0.0000
L: 24 0
D: 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 215701
OHFErr: 0 1
RS: 174161624 1347612
RSCorr: 557 3
RSUnCorr: 0 0
Bearer 1
OHF: 181291 0
OHFErr: 0 0
RS: 1087378 0
RSCorr: 4 0
RSUnCorr: 0 0
Retransmit Counters
rtx_tx: 86206105 0
rtx_c: 41044 0
rtx_uc: 148641 0
G.INP Counters
LEFTRS: 49 0
minEFTR: 34999 0
errFreeBits: 9179477 0
Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 195980487 0
Data Cells: 4969319 0
Drop Cells: 0
Bit Errors: 0 0
Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0
ES: 48 4
SES: 42 0
UAS: 111 69
AS: 2912
Bearer 0
INP: 52.00 0.00
INPRein: 1.00 0.00
delay: 0 0
PER: 0.00 13.55
OR: 0.01 35.42
AgR: 35418.64 9273.88
Bearer 1
INP: 2.50 0.00
INPRein: 2.50 0.00
delay: 0 0
PER: 16.06 0.01
OR: 47.81 0.01
AgR: 47.81 0.01
Bitswap: 2361/2361 13/13
Total time = 2 hours 28 min 33 sec
FEC: 132381 9
CRC: 1349 4
ES: 48 4
SES: 42 0
UAS: 111 69
LOS: 2 0
LOF: 14 0
LOM: 0 0
Latest 15 minutes time = 13 min 33 sec
FEC: 135 2
CRC: 0 1
ES: 0 1
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 205 1
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 2 hours 28 min 33 sec
FEC: 132381 9
CRC: 1349 4
ES: 48 4
SES: 42 0
UAS: 111 69
LOS: 2 0
LOF: 14 0
LOM: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 48 min 31 sec
FEC: 557 3
CRC: 0 1
ES: 0 1
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
If anyone can provide some guidance it'd be much appreciated.
Thanks!