Had to get my parents to reboot the VMG1312-B10A router as the Web UI was unresponsive.
It happens occasionally on the VMG8324 too, its one of the things we have found buggy with the f/w. Dont know what triggers it and it can be ok for months, then a few happen within a couple of weeks.
VDSL Port Details Upstream Downstream
Line Rate: 0.454 Mbps 18.009 Mbps
Actual Net Data Rate: 0.435 Mbps 17.964 Mbps
Trellis Coding: ON ON
SNR Margin: 6.5 dB 6.5 dB
Actual Delay: 0 ms 0 ms
Transmit Power: 6.2 dBm 6.3 dBm
Receive Power: -5.9 dBm -24.2 dBm
Actual INP: 0.0 symbols 0.0 symbols
Total Attenuation: 12.2 dB 33.8 dB
Attainable Net Data Rate: 0.543 Mbps 18.366 Mbps
Thanks for the stats, as William said cant see much wrong there and doesnt look like too much DLM intervention.
Running the telnet command
adsl info --stats will out put more info so we can see how much Interleaving and Error correction has been applied.
Judging from an SNRm of 6.5dB not a great deal.
However 18.009/17.964 Mbps is noted as a possible banding. No proof, more like what b*cat would call "a tingle in my whiskers".
If the line always syncs at 17.964 then it is, but the line hasnt really got that much more to give at that snapshot in time.
There are a lot more diagnostics that can be obtained from your modem which DSLstats will be able to give. Things like QLN, hlog and bitloading but another tingle in whiskers feeling in your case it may not show anything obvious. However its worth checking these just for the sake of elimination. These graphs show us a true indication of your wire health. Graphing SNRm over a period of time also shows us how stable a line is. Basically these checks are similar to some of the checks which an Openreach engineer could see on his JDSU, but he doesnt have the luxury of being able to be there and monitor 24/7. If you can it may be an idea to install
DSLstats and get it to send the data to
MDWS for logging. If you need help with any of this just ask.
IMHO the line is vastly under performing. Its not falling within the clean 32.4/22.4 range. Impacted is a cop out which should be reserved for lines with poor internal wiring.
We aren't plugged straight into the nte5 test socket. Since my parents can't recognise a filter,
There is no filter due to you having a SSFP on the NTE.
However if you remove this to check directly from the test socket and isolate other internal wiring.. then a filter will be needed as an adapter. Unlike the SSFP, the test socket is a telephone jack which cant accept RJ11/RJ45 plugs.
Presumably the grey cable plugged into the front of the SSFP is RJ11 which goes directly to your modem. It is noted there appears to be some other extension cable directly wired in to the NTE which looks like CAT5 quality.