So, booked an Openreach engineer for yesterday afternoon slot 1300-1800. Having heard nothing I rang Sky at 1600 to make sure he was coming - "he's got 2 hours yet," they said. Unfortunately he didn't turn up.
He phoned me this morning 0800 announcing he would be along this afternoon for the appointment. I told him he'd missed it already, to which he replied "we don't miss appointments". WTF?
Is he pretending to live in a parallel universe or something?
£10 credit for the inconvenience