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Author Topic: We Have Our New Fibre Cabinet.  (Read 9509 times)

tickmike

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Re: We Have Our New Fibre Cabinet.
« Reply #30 on: November 28, 2014, 10:21:01 PM »

May still be worth while asking if they will let you leave without penalty.

£200.30 to leave   :o  >:D

I do not know what to do now  :(
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I have a set of 6 fixed IP's From  Eclipse  isp.BT ADSL2(G992.3) line>HG612 as a Modem, Bridge, WAN Not Bound to LAN1 or 2 + Also have FTTP (G.984) No One isp Fixed IP >Dual WAN pfSense (Hardware Firewall and routing).> Two WAN's, Ethernet LAN, DMZ LAN, Zyxel GS1100-24 Switch.

kitz

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Re: We Have Our New Fibre Cabinet.
« Reply #31 on: November 29, 2014, 04:43:44 PM »

Quote
£200.30 to leave

Ouch!!!!  Umm would that be classed as an excessive charge?   

I thought OFCOM were meant to have brought in a rule whereby an ISP could only recover a 'reasonable amount' of charges for early termination of contract. They did this at the same time as they banned rolling contracts and made the maximum term for a (new) contract = 2yrs Reasonable is supposed to cover any charges that the ISP has had to pay out such as BT install costs or cost of router.  With you Eclipse havent had to fork out anything because youve been on the same product for so long. :-\

Im sorry Ive no idea what the caps are for 'reasonable/excessive' charge is.. but I seem to recall a figure of something like £70 mentioned at one point by ofcom, but Im not certain so dont quote me. 
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