Hey thanks again for that rizla.
I will certainly ask Plusnet about the Upstream rate, but from memory I believe that 440 was the default setting for Upstream when switching to ADSL2+ products. It is, as far as I am aware, a flick of a switch at Plusnet, which takes 3-4 days for some reason. I don't know if I can be bothered with that, as I certainly don't need any more upstream speed. In all honesty, is an increase in Upstream rate likely to have any impact on Downstream loop loss, which is really where the problem is as far as I can see.
Maybe, you are correct and I need to source a local BTO engineer who would like some 'beer tokens' - what do you think ?
Thanks for taking the time to try and help resolve this for me.
TTFN
toulouse (My Brain Hurts !!!!!)