Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: blue screen codes dell inspiron1545  (Read 6092 times)

dorset yokel

  • Just arrived
  • *
  • Posts: 4
blue screen codes dell inspiron1545
« on: December 07, 2010, 05:33:39 PM »

hi to all in desperate help with the problem below
blue screen stop c000021a(fatal error) the verification of a known dll failed system process terminated unexpectedly with a status of (0x8c8b3008 0x00000000 the system has been shut down .

is this a case of fulll reload of vista or is this the end of my laptop now heres hoping someone can point me the way forward on this

please can you reply the easy way as i am not that good with these things yet many thanks :(
Logged

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29659
  • Router Luvvin Duck
Re: blue screen codes dell inspiron1545
« Reply #1 on: December 07, 2010, 05:40:39 PM »

Hello Dorset Yokel and welcome to the Forum.  :)

Do you have a Vista installation disc ?

A read through here will take you through the steps to recovery...hopefully
Logged

dorset yokel

  • Just arrived
  • *
  • Posts: 4
Re: blue screen codes dell inspiron1545
« Reply #2 on: December 07, 2010, 07:05:44 PM »

hi many thanks for reply sorry do not have disc mislaid with house move
have just carried out  preboot system assessment build no 4116 it has come up error code0142 msg2000-042 status79 hope this helps
Logged

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29540
Re: blue screen codes dell inspiron1545
« Reply #3 on: December 08, 2010, 07:19:07 AM »

Hi

You might be better registering over at the Computer Active forums.There are some excellent techy members there who might be able to help


http://forums.computeractive.co.uk/

Logged

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29659
  • Router Luvvin Duck
Re: blue screen codes dell inspiron1545
« Reply #4 on: December 08, 2010, 07:54:00 AM »

Morning, Dorset Yokel.

Without an installation disc you may have a problem.

Did the machine originally come loaded with an OEM Vista OS.........in which case you may have a recovery partition on your hard drive.

Do you have such, and can you access it via safe mode ?
Logged

dorset yokel

  • Just arrived
  • *
  • Posts: 4
Re: blue screen codes dell inspiron1545
« Reply #5 on: December 08, 2010, 08:27:28 AM »

hi tuftedduck yes came all loaded on the laptop cannot seem to access it through safe mode all i get when it starts is the green dotty lines with microsoft underneath then goes blue with the earlier codes

have tried the self repair my computer but still goes back to blue
Logged

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29659
  • Router Luvvin Duck
Re: blue screen codes dell inspiron1545
« Reply #6 on: December 08, 2010, 09:22:44 AM »

You are going to need a Vista boot disc.

Can you beg borrow or steal an installation disc from a friend ?

If not you are going to have to make a recovery disc........you can download free ones but they are big downloads ( 90-120 Mbs) and you then have to burn to a cd/dvd
The recommended one is at http://en.kioskea.net/download/download-1221-ultimate-boot-cd

Logged

dorset yokel

  • Just arrived
  • *
  • Posts: 4
Re: blue screen codes dell inspiron1545
« Reply #7 on: December 08, 2010, 09:48:22 AM »

many thanks for all the help will see if i can borrow a disc from freind have got product key so will try the download you have given and will let you know how it all goes
Logged
 

anything