Topic: BT - Cancellation Charge (Read 3876 times)

tickmike · « **on:** May 02, 2007, 11:23:55 PM »

This was on my ISP's web site.....

New BT Cancellation Charge

If you move your broadband service, we recommend using a Migration Authorisation Code [MAC], rather than simply cancelling your service. If you fully cancel your service, from May 1st 2007 you will incur a BT cancellation fee of £39.66 inc VAT. This fee is waived if you use a MAC.

kitz · « **Reply #1 on:** May 02, 2007, 11:31:54 PM »

Yep.. not good news for anyone needing a cease such as a house move.

Means that BT now impose a fee for disconnecting your adsl.

So now when you move you have to pay a cease fee on your old property.. and a new connection fee on your new property.

havelock · « **Reply #2 on:** July 09, 2007, 11:47:44 PM »

Hmmm, If you ring BT (retail) and ge them to change the billing details for your phoneline (i.e. the name of who "owns" the line) this usually places a PSTN cease automatically, wonder if you still get charged for that.....

Havelock

soms · « **Reply #3 on:** July 10, 2007, 08:52:45 AM »

Hmm, the fee I can understand, brings in some extra pennies but it should be the ISP who should foot the bill, customer service and all that.

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Author Topic: BT - Cancellation Charge (Read 3876 times)

tickmike

BT - Cancellation Charge

kitz

Re: BT Cancellation Charge

havelock

Re: BT Cancellation Charge

soms

Re: BT Cancellation Charge