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Author Topic: Entanet announce new packages  (Read 2671 times)

roseway

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Entanet announce new packages
« on: February 02, 2009, 04:16:49 PM »

UKFSN have released this information. ADSL24 are holding back on their announcement until some details are clarified. They are changing to a model in which hours outside the weekday peak times are not charged, but during the non-charged period heavy users will be given a lower priority by ALT, so will in effect be throttled at busy times.

http://www.ukfsn.org/newadslproducts.html
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  Eric

kitz

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Re: Entanet announce new packages
« Reply #1 on: February 02, 2009, 04:20:40 PM »

Thanks for posting that eric :)
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kitz

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Re: Entanet announce new packages
« Reply #2 on: February 02, 2009, 05:37:12 PM »

The limits seem priced about right for IP Stream, but I've been trying to find out some more info about the 'non chargable period' and priotisation and what effects it will have on speeds/ALT.


Quote
The major change to the new capacity management system is that customers who consistently use a lot more capacity than others such as to cause capacity problems and customers in respect of who Enta receive multiple complaints of network abuse will be given a lower priority by the ALT. Enta will provide a mechanism for customers and resellers to see if their connection is being subjected to such controls and details on what the customer needs to change in order to have these controls removed.

The new policy will still be operated through the existing ALT system but will operate on a per connection basis rather than in general across the whole of an interconnect node.

I'm still not sure what effect this will have on speeds during the non charging period.  Theres some further info from Jason, manager of UKFSN.

Quote
The interconnects will be monitored on a 24/7 basis and the top bandwidth users per day will be flagged on our systems (the actual percentage of high bandwidth users will vary from interconnect to interconnect). If a user is marked as ‘high bandwidth user’ 5 times within a 14 day period, then an alternative set of rules will apply to this individual user’s connection when the ALT is in operation.

The high bandwidth user’s speeds will be reduced as per the standard rules of the ALT however speeds will be reduced at intervals of 700Kbps as opposed to 500Kbps. To remove a ‘high bandwidth user’ marking the customer must remain out of the top percentage of high bandwidth users on their interconnect for 14 consecutive days. We will ensure that information regarding the status of any account is made available to our Partners and end users.

It would seem that pricing may be fair for the lower users, but how this will affect their heavier users Im unsure yet, its looking a bit like a 'bad boy pipe' situation for them.
No doubt more info will emerge at some point at what point users are slowed down, and by how much.

Jason says that a High bandwidth customer = top 5% of usage during non-chargeable period.

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Top % is a bit of a 'woolly feature' deployed by some other ISPs as there's no clear guidelines as to what is acceptable.
Top % surely depends what package you are on and paying for  - but from some figures I have available from another ISP 90% of users across all accounts use less than 3GB, with the mean average being 6GB.
Drilling down further to their premier account which was much favoured by their heavier users - 90% still used less than 10GB.

Statistics and % can be a funny thing, but from the same figures, it surprising just how much the usage of the top heavies swings the mean average.
Whilst 90% across all accounts may do less than 3GB,
95% do 8GB,
........... and its only when you get to the top 1% that the figures really start to single out and show the heavies.

So it will be interesting to see how much Entas 'top 5%' use.
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roseway

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Re: Entanet announce new packages
« Reply #3 on: February 02, 2009, 06:38:02 PM »

I think that Entanet's fairly generous terms attracted rather a lot of heavy users, and it's been understood for a long time that they lost money on the Home 30 account in particular. Perhaps the new packages will persuade some heavy users to go elsewhere and leave a more balanced group remaining.
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  Eric

BritBrat

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Re: Entanet announce new packages
« Reply #4 on: February 14, 2009, 02:44:13 PM »

I think that Entanet's fairly generous terms attracted rather a lot of heavy users, and it's been understood for a long time that they lost money on the Home 30 account in particular. Perhaps the new packages will persuade some heavy users to go elsewhere and leave a more balanced group remaining.


By using % if the heavy users leave then another new 5% will take it's place untill some who would be low users now find themselfs in the top 5%.

Better to have a fixed target for everyone.
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stevie

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Re: Entanet announce new packages
« Reply #5 on: February 14, 2009, 11:27:34 PM »

There are a lot of unhappy people who use Enta at the moment.

There are hundreds of posts at the moment on TB.

It seems that the much muted 5% wasn`t an actual fact & no actual figure exists.

The move to IPSC appears to have caused a huge drop in speeds for many people.

Before the move & whilst Enta used the BT Centrals people could simply disconnect & reconnect to a different/faster central, but now they are on fixed Nodes & cannot change.

Another thing that seems to have come to light is the lack of redundancy with the new setup, a couple of recent outages have left people without any connection, leading to a belief that Enta hasn`t got the ability to re-route around problems?

There are many comments relating to the ALT system & a suspicion that it has been altered & is throttling people now.

I`ve had a few slight issues & have a MAC, Im` luckier than some because I can get Be, so I`ll be moving.

A week or so back there were some who were prepared to wait it out for a while & see what happens, however some of those are now requesting their MACs as well.

The worse affected nodes appear to be Edinburgh & Sheffield.
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