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[kitz]

oops..  sowee UB 

[jeffbb]

I know what a shilling is you know what a shilling is ! It sure dates us 

[tuftedduck]

Indeed, and a few years back we all knew the value of a bob............no credit when I was starting out.....if you didn't have the bobs you didn't buy.

[UncleUB]

Wow,just clicked on my link and the price is now £229.99  (£150 direct from HP)

Kitz,has your order gone through ok?

[tuftedduck]

Gosh, I hope so...............and that she has e-mail confirmation of the originally  advertised price.

I bet the site has realised an error because no doubt they would have been swamped out with orders at that original price.

[UncleUB]

Yeah I hope so too.This happened to me ( and Eric) when we ordered a james Bond box set for £9.99,the correct price was £99.99.I got an email saying they had cancelled my order,but I could re order at £99.99.

[kitz]

OMG

£229.99 Free Delivery

All Ive got so far is this:-

This email is only an acknowledgement of receipt of your order which has been passed to our dispatch department to be processed

Item                : Hewlett Packard (HP) C7280 Wireless Multifunction Inkjet Printer / Scanner / Copier / Fax
Price               : GBP 54.99
Quantity            : 1
Delivery Cost       : Free
Payment          : Credit Card

[.../snip/...]

Please note: This is an 'open' order and has not been processed by our dispatch department. No contract for the sale of any product will subsist between you and Play.com until Play.com dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Play.com of your offer to buy goods from Play.com or a third party supplier that is engaged on your behalf by Play.com (whether or not you receive that e-mail).

My credit card hasnt been debited and when I log into play.com I get this

Your Order
Outstanding Orders
 

You have no outstanding orders.

Not sure whats going on atm.

[dave.m]

Trading Standards?

dave

[kitz]

Here we go

PRICE £54.99         
 
PAYMENT Credit/debit card
 
ORDER DATE 22/11/2008
 
ORDER ID 149919866
 
DELIVER TO Credit\debit card billing address
 
STATUS Cancelled:
 

 

[UncleUB]

 

[kitz]

Would have been nice of them to actually email me and let me know. 

[dave.m]

About the company.
http://en.wikipedia.org/wiki/Play.com

Looks like a very big error which wasn't proof read at the time and they are using the law regarding 'offer to sell' and offer to buy' as their getout.

dave

[kitz]

Yeah theyre normally considered a reputable company.   I bought some USB Flash drives from there last week at a very good price that were promptly dealt with and shipped.

I guess they are going to use this get out clause from their T+C's

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

No contract for the sale of any product will subsist between you and Play.com until Play.com dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Play.com of your offer to buy goods from Play.com or a third party supplier that is engaged on your behalf by Play.com (whether or not you receive that e-mail).

[kitz]

looks like I'm not the only one

Out of interest I googled "play.com cancelled order"..  and 2nd item was

http://www.theanswerbank.co.uk/Law/Question661174.html

Further down I notice that the printer was also listed on hotdeals and Money Saving Experts.
 
Once the deal was posted on MSE I can imagine just what did happen.
'Some' of their users on there are just out to make a quick buck and money grabbers rather than a genuine sale...  and if the orders had been processed they would have just been resold on ebay. 
I wouldnt be too surprised in the slightest if a vast swamping of orders for about a dozen at a time soon alerted play.com of the mistake.

[guest]

One thing to bear in mind about play.com (as I discovered last week) is that they appear to have gone down the Amazon route of having third-party traders selling from their website. I ordered a micro SD card and a M2 card last week and although it appeared that I was ordering them both from Play, in fact I wasn't. The M2 card came 2 days after the SD card and has a "PlayTrade" receipt/invoice, not a Play invoice.

This is enough for me to stop using them as I won't use Amazon for the same reason (although Amazon are at least clear about third-party traders these days).

Caveat emptor as always